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Hotel Gunawangsa Merr

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Traveller (96)
Room & Suite (30)
Pool & Beach (9)
Overview
  • Excellent9%
  • Very good39%
  • Average34%
  • Poor14%
  • Terrible4%
15 Nov 2017
“Small room”
10 Sep 2017
“Just ordinary ”
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Reviews (64)
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1 - 5 of 16 reviews
Reviewed 16 November 2017

I just visited my friends and have chance to see the room. Standard room is very small. They have swimming pool. There are 2 towers, 1 tower for hotel and one for apartment I think. There is Anang karaoke in the building.More

Thank JohannesAdhi
Response from Gunawangsa_MERR_Sby, General Manager at Hotel Gunawangsa MerrResponded 29 November 2017

Dear JohannesAdhi, Thank you for visiting us at Hotel Gunawangsa MERR Surabaya, And thank you for your kind short brief review regards to our Hotel facilities, appreciated. Our standard room size basically at 20 sqm and it has designed with modern style concept, spectacular views...More

Reviewed 20 October 2017 via mobile

Very reasonable price, they have the most comfortable bed. No fridge provided though, but overall, great for the price range. Toilet exhaust not strong enough, cleanliness can be improved. Service is great.More

Thank Rockyus R
Response from Gunawangsa_MERR_Sby, General Manager at Hotel Gunawangsa MerrResponded 7 November 2017

Dear Rockyus R, Thank you for choosing to stay at Hotel Gunawangsa MERR Surabaya, I am appreciated and extremely delighted to read your feedback pertaining to every details which you have mentioned. I am discussing every feedback's that we received along with my team in...More

Reviewed 10 September 2017 via mobile

It's not too good, also not too bad either... It's clean enough though still need improvement... Great location, and Near Galaxy mall, need more help for the front desk officer, they served very slow .... Overall just so so, Well it's worthed according to the...More

Thank christinecM5965VK
Response from Gunawangsa_MERR_Sby, General Manager at Hotel Gunawangsa MerrResponded 13 September 2017

Dear Mrs. Christine, Thank you for choosing to stay at Gunawangsa MERR Hotel, We do apologize for the inconvenient may caused you during your stay. And of course every feedbacks from our customer are worth to be discussed and followed up along with the team,...More

Reviewed 1 September 2017 via mobile

Good things for this hotel having a good view, good location, comfortable room. Hotel's staff not friendly, no greeting, no smile, when we asked something their answer sounds bad. Shower drain clogged. Smallest bathroom ever for executive hotel room type (above deluxe). Dirty towels. Breakfast...More

Thank esthergracehu
Response from Gunawangsa_MERR_Sby, General Manager at Hotel Gunawangsa MerrResponded 9 September 2017

Dear Mr/Mrs. Esthergracehu, Thank you for choosing to stay at Gunawangsa MERR Hotel, We do apologize for the inconvenient may caused you during your stay. And of course every feedbacks from our customer are worth to be discussed and followed up along with the team,...More

Reviewed 12 August 2017 via mobile

This is first time i use this hotel, i use this hotel because close to my office. This hotel good if you go alone, because the room is small. This building originally is apartement that change to hotel, and i got studio room that not...More

Thank gazali2016
Response from Gunawangsa_MERR_Sby, General Manager at Hotel Gunawangsa MerrResponded 9 September 2017

Dear Mr/Mrs. Gazali2016, Thank you for taking the time to share your review during your stay at our property.. Your detailed review was very valuable for us, as we strive everyday to provide the best products and service, your feedback will help us to improve...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room Service
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$24 - US$29 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Spa Hotel in Surabaya
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$24 - US$29 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#44 Spa Hotel in Surabaya
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (96)
Room & Suite (30)
Pool & Beach (9)
Dining (1)
Business Centre & Event Rooms (3)
Questions & Answers
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Winda Dwi T
20 January 2017|
Answer
Response from JoSan_id | Reviewed this property |
I think they have.. but you got to direct contact with the hotel to make sure about that
1
Vote
Room Tips
"Pool View its very nice"
Read review
"Try the infinity pool"
Read review
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