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Solo Paragon Hotel & Residences

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Solo Paragon Hotel & Residences
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616 Reviews from our TripAdvisor Community

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Showing 308: English reviews
Reviewed 4 days ago NEWvia mobile

We parked our car at the hotel, upon co we heard something inside the car. At 1km from the hotel, we found a kitten inside the engine. I called the hotel to care of it. The hotel respons was very fast. They came and helped us immediatelly. Thank you Handaru and team for the fast respons.

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Helpful?
Thank jojokomeback
Sydney, Australia
Reviewed 4 days ago NEW

This hotel is next to Paragon Mall which is great in term of location. Despite being a high rise building, some floors are residential. The room we originally stayed had airconditioner issue. The next room we moved to had some light fitting issue hence our impression is this hotel is poor in maintenance. Breakfast choice is great with many local...

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Helpful?
Thank Lawrence C
GM SoloParagon H, General Manager at Solo Paragon Hotel & Residences, responded to this review

Dear Lawrence C, Thank you very much for taking the time to share your impressions at Solo Paragon Hotel and Residences We do apologize for the inconvenience regarding our room condition, we currently on the process refreshing all our rooms this year. We delighted to hear that you enjoy our breakfast. Thank you again for your feedback and looking forward...

Jakarta
Reviewed 1 week ago

We stayed in the executive room no 1036. A non smoking room. The room is big and everything is there. The cleanliness is perfect. The aircon is working well. However, accidentally we smelled terrible cigarette smoke in the hallway outside our room when we were walking to the lift.. I think one of guests smoke in the hallway. I suggest...

Review collected in partnership with this hotel
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Helpful?
Thank rahmadimd
GM SoloParagon H, General Manager at Solo Paragon Hotel & Residences, responded to this review

Dear Rahmadimd, Thank you very much for taking the time to share your impressions at Solo Paragon Hotel and Residences. We do apologize for the inconvenience you feel during your stay regarding cigarette smell in the corridor and thank you for your advice regarding the non-smoking sign. Please do no hesitate to ask again your preference room upon your stay,...

Reviewed 3 weeks ago via mobile

One night and first time stay for business trip with my husband. The impression was perfect ! Staff were very hospitality and cooperated well for an early check in. My room no 1118. Room was very nice, spacious and cozy with a large window. View from window is also quite nice. My bedroom experience was pleasant I had a good...

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Helpful?
Thank Riris A
GM SoloParagon H, General Manager at Solo Paragon Hotel & Residences, responded to this review

Dear Riris A, Thank you very much for taking the time to share your impressions at Solo Paragon Hotel and Residences. I am really delighted to read that "THE IMPRESSION WAS PERFECT" while staying at Solo Paragon Hotel and Residences with your husband. Also that you really impress with our room and location in next to Solo Paragon Mall. We...

Jakarta, Indonesia
Reviewed 3 weeks ago

Pros : - Location is good enough, only around 30 minutes from the airport by taxi. - Next to the Paragon shopping mall with not much choices for meal. - Beautiful lobby with exotic local Javanese styles. - Friendly staffs and quick check-in/out process. - Secured guest elevators with access card only. Cons : - Bathroom towels are horrible. Almost...

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Helpful?
Thank Richard L
GM SoloParagon H, General Manager at Solo Paragon Hotel & Residences, responded to this review

Dear Richard L, Thank you very much for taking the time to share your impressions of our Pros and Cons at Solo Paragon Hotel and Residences We delighted to hear that you enjoy our location, lobby area, and staff friendliness. We do apologize for the inconvenience regarding towel condition in your room, we are changing our towel and linen currently....

Reviewed 4 weeks ago

The check in officers made us wait for almost 2 hours (or more) and only said that the room is still prepared. the situation is, we checked in at approx. 12.30 pm, yet somehow we have to wait for very long time. the officer didn't communicate well and didn't do his job professionally. actually it would have been okay if...

Review collected in partnership with this hotel
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Helpful?
Thank Khairisa P
GM SoloParagon H, General Manager at Solo Paragon Hotel & Residences, responded to this review

Dear Khairisa P, Thank you very much for taking the time to share your impressions of our services quality at Solo Paragon Hotel and Residences. We do apologize for the inconvenience you feel annoyed because of the response from our team and we will ensure this will not happen again in the future. Just to informed you that our check...

Reviewed 9 January 2017 via mobile

I booked executive rooms for 2 nights. I went to hotel early morning, check in process only less than 5 mins, and after i come back at the night the staff hotel still remember my name. Excellent hotel, location, and services. Sure come back again if i visit solo

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Helpful?
Thank Dewi I
GM SoloParagon H, General Manager at Solo Paragon Hotel & Residences, responded to this review

Dear Dewi I, Thank you very much for taking the time to share your impressions at Solo Paragon Hotel and Residences. We really appreciate that you and you enjoyed staying in Solo Paragon Hotel and Residences. Thank you for your comments "Excellent hotel, location, and services" and we look forward your next visit to Solo Paragon Hotel and Residences. Kind...

Bogor, Indonesia
Reviewed 7 January 2017 via mobile

The room (I'm using the family suite) is very nice! The food is good, but what I annoyed is the room service. We asked them to bring more towels since the other bedroom in the suite doesn't have towels, but they doesn't send anything, until my dad come to the receptionist to ask for the towels. But, other than that,...

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Helpful?
Thank kurniaca15
GM SoloParagon H, General Manager at Solo Paragon Hotel & Residences, responded to this review

Dear Kurniaca, Thank you very much for taking the time to share your impressions at Solo Paragon Hotel and Residences. We do apologize for the inconvenience you feel during your stay regarding towels in the room,we will improve our communication and service in the future. Thank you again for your feedback and we look forward to your next visit. Kind...

Surabaya
Reviewed 6 January 2017

Overall is very good but i prefer the internet is not blocking for pop3 email. Right now the policy is block the pop3 port and it is make diificult for me to get the email the rest is OK . room , hospitality is ok

Review collected in partnership with this hotel
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Helpful?
Thank Benny S
GM SoloParagon H, General Manager at Solo Paragon Hotel & Residences, responded to this review

Dear Benny S, Thank you very much for taking the time to share your impressions of our facilities at Solo Paragon Hotel and Residences. We do apologize for the inconvenience during your stay regarding our pop3 email and for your information, we never block pop3 email if there is an issue please directly inform our hotel team to assisted on...

Jakarta, Indonesia
Reviewed 5 January 2017

The location is quite convenient closed to Paragon shopping center. However, the internet connection provided by the hotel WIFI service is poor. We barely connected during noons, and getting worse during nights and need to switch between cellular and wifi.

Review collected in partnership with this hotel
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Helpful?
Thank Setyadi S
GM SoloParagon H, General Manager at Solo Paragon Hotel & Residences, responded to this review

Dear Setyadi S, Thank you very much for taking the time to share your impressions of our facilities at Solo Paragon Hotel and Residences We do apologize for the inconvenience during your stay with our WIFI, we will check directly the condition since we just upgrade additional access points. Thank you again for your feedback and for the future stay...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Solo Paragon Hotel & Residence is located in Solo's prime city centre and strategically integrated on the first mix-used development complex in the central java province .We are offering 253 accommodations of modern minimalist designed rooms ,starts from Superior, Deluxe, Executive to the City Suite Room. Solo Paragon is the first hotel in Solo links to the upscale shopping - lifestyle mall and a dining city-walk all under one roof, Solo Paragon Superblock. ... more   less 

Additional Information about Solo Paragon Hotel & Residences

Address: Jl. Dr. Soetomo, Solo 57125, Indonesia
Region: Indonesia > Java > Central Java > Solo
Price Range: €27 - €47 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Solo Paragon Hotel & Residences 4*
Number of rooms: 253
Reservation Options:
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Also Known As:
Solo Paragon Hotel And Residences
Hotel Style:
#6 Luxury Hotel in Solo
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Questions & Answers

Here's what travellers have asked, with answers from Solo Paragon Hotel & Residences staff and other travellers.
4 questions
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Questions? Get answers from Solo Paragon Hotel & Residences staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1106 is not bed. It's pretty high up...so it's not noisy.”
  • it's an ok bathroom. nothing wrong about it. but I think it needs a more modern touch
  • from 1106
 of 5 bubbles ArioTriwibowo, 6 Oct 2016 | Read review
“Hotel yang strategis , dekat dengan Mall dan pusat kota”
 of 5 bubbles Reni999, 28 Sep 2016 | Read review
“Avoid corner room if you don't want to get up early. The curtain does not close well.”
 of 5 bubbles AlbertWibisono, 4 Jul 2016 | Read review
“No Comment”
 of 5 bubbles muhastakefendy, 23 Apr 2016 | Read review
“Ask for a high floor, great view of Solo”
 of 5 bubbles garysS9665UM, 20 Apr 2016 | Read review
5 of 5