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Solo Paragon Hotel & Residences

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Solo Paragon Hotel & Residences
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600 Reviews from our TripAdvisor Community

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Showing 302: English reviews
Reviewed 1 week ago via mobile

I booked executive rooms for 2 nights. I went to hotel early morning, check in process only less than 5 mins, and after i come back at the night the staff hotel still remember my name. Excellent hotel, location, and services. Sure come back again if i visit solo

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Helpful?
Thank Dewi I
GM SoloParagon H, General Manager at Solo Paragon Hotel & Residences, responded to this review

Dear Dewi I, Thank you very much for taking the time to share your impressions at Solo Paragon Hotel and Residences. We really appreciate that you and you enjoyed staying in Solo Paragon Hotel and Residences. Thank you for your comments "Excellent hotel, location, and services" and we look forward your next visit to Solo Paragon Hotel and Residences. Kind...

Bogor, Indonesia
Reviewed 1 week ago via mobile

The room (I'm using the family suite) is very nice! The food is good, but what I annoyed is the room service. We asked them to bring more towels since the other bedroom in the suite doesn't have towels, but they doesn't send anything, until my dad come to the receptionist to ask for the towels. But, other than that,...

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Helpful?
Thank kurniaca15
GM SoloParagon H, General Manager at Solo Paragon Hotel & Residences, responded to this review

Dear Kurniaca, Thank you very much for taking the time to share your impressions at Solo Paragon Hotel and Residences. We do apologize for the inconvenience you feel during your stay regarding towels in the room,we will improve our communication and service in the future. Thank you again for your feedback and we look forward to your next visit. Kind...

Surabaya
Reviewed 2 weeks ago

Overall is very good but i prefer the internet is not blocking for pop3 email. Right now the policy is block the pop3 port and it is make diificult for me to get the email the rest is OK . room , hospitality is ok

Review collected in partnership with this hotel
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Helpful?
Thank Benny S
GM SoloParagon H, General Manager at Solo Paragon Hotel & Residences, responded to this review

Dear Benny S, Thank you very much for taking the time to share your impressions of our facilities at Solo Paragon Hotel and Residences. We do apologize for the inconvenience during your stay regarding our pop3 email and for your information, we never block pop3 email if there is an issue please directly inform our hotel team to assisted on...

Jakarta, Indonesia
Reviewed 2 weeks ago

The location is quite convenient closed to Paragon shopping center. However, the internet connection provided by the hotel WIFI service is poor. We barely connected during noons, and getting worse during nights and need to switch between cellular and wifi.

Review collected in partnership with this hotel
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Helpful?
Thank Setyadi S
GM SoloParagon H, General Manager at Solo Paragon Hotel & Residences, responded to this review

Dear Setyadi S, Thank you very much for taking the time to share your impressions of our facilities at Solo Paragon Hotel and Residences We do apologize for the inconvenience during your stay with our WIFI, we will check directly the condition since we just upgrade additional access points. Thank you again for your feedback and for the future stay...

Reviewed 2 weeks ago via mobile

We love it and is planning to stay there again next time.Special connecting door to the mall but no access for handycap people and family with baby stroler.Nice lounge and lobby...Good and friendly staff.

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Helpful?
Thank Chevy H
GM SoloParagon H, General Manager at Solo Paragon Hotel & Residences, responded to this review

Dear Chevy H, Thank you very much for taking the time to share your impressions of our facilities and services at Solo Paragon Hotel and Residences We do apologize for the inconvenience regarding handicap access to solo paragon mall, Please if you need assistance getting to the mall our front office will be more than happy to help. Thank you...

Malang
Reviewed 3 weeks ago

The sound at the midnight are very disturbing, like a sound of many step of people at above of my room.. and the sound of chairs movement at above of my room, at any time in evening till midnight. And my room door is having knocked by somebody but when i was opened, no one of somebody at the front...

Review collected in partnership with this hotel
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Helpful?
Thank pradityo_rumanda
GM SoloParagon H, General Manager at Solo Paragon Hotel & Residences, responded to this review

Dear Pradityo Rumanda, Thank you very much for taking the time to share your impressions at Solo Paragon Hotel and Residences. We do apologize for the inconvenience you feel during your stay regarding the noise in the room, this might happen during the holiday season when our guest is family with children. Please do no hesitate to ask your preference...

Reviewed 4 weeks ago via mobile

I came there by using motorcycle at friday night. I did not know whether it was prohibited or what, at the entrance the security already asked if i was going to the mall. I said i would like to stay at the hotel. And he asked which room would i stay. I was confused since i haven't checked in yet....

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Helpful?
Thank Irma N
GM SoloParagon H, General Manager at Solo Paragon Hotel & Residences, responded to this review

Dear Irma N, Thank you very much for taking the time to share your impressions of our services quality at Solo Paragon Hotel and Residences. We do apologize for the inconvenience you feel offended because of the response from our security team and we will ensure this will not happen again in the future, we will training our security team...

Belfast, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed at Solo Paragon for two nights and was impressed compared to other hotels in Solo. Our superior/delux room was large, modern, bright and European in design/style. Staff were friendly and spoke very good English. Downsides were Housekeeping made the bed but didn't clean the floor or bathroom area. There was a bad smell in the middle of the night...

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Helpful?
Thank Zaka_HK
GM SoloParagon H, General Manager at Solo Paragon Hotel & Residences, responded to this review

Dear Zaka HK, Thank you very much for taking the time to share your impressions of our facilities and services at Solo Paragon Hotel and Residences We do apologize for the inconvenience during your stay in regards to our cleanliness, it's our standard to clean toilet floor on daily basis and for the water heater will check directly the condition....

Indonesia
Reviewed 4 weeks ago via mobile

the hotel was fresh and chic. they also gave me a good wifi signal. really enjoyed the mall too... many great and famous tenant. quick check in/out, also you can try their Indonesian Jamu as welcome drink.

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Helpful?
Thank mutiarapertiwi
GM SoloParagon H, General Manager at Solo Paragon Hotel & Residences, responded to this review

Dear Mutiarapertiwi, Thank you very much for taking the time to share your impressions at Solo Paragon Hotel and Residences. We really appreciate that you enjoyed staying at Solo Paragon Hotel and Residences, our location in the heart of Solo next to Solo Paragon Mall is our advantages and thank you for your comment on the Jamu as our signatures...

Reviewed 8 December 2016 via mobile

This hotel provides a lot of facilities, and over all good. The rooms was clean and nice.moreover, the most important is the staff, my room was made up very tidy by the room attendant Mr. Bambang. He is so friendly. One more staff was Mr. Ilham, Security, He is very good in giving direction to the car driver to park...

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Helpful?
Thank Fahrul H
GM SoloParagon H, General Manager at Solo Paragon Hotel & Residences, responded to this review

Dear Fahrul H, Thank you very much for taking the time to share your impressions at Solo Paragon Hotel and Residences. I am really delighted to read that we MADE A BETTER VACATION for you while staying at Solo Paragon Hotel and Residences. Also that you really impress with our staff hospitality Mr. Bambang and Mr. ILHAM, this level of...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Solo Paragon Hotel & Residence is located in Solo's prime city centre and strategically integrated on the first mix-used development complex in the central java province .We are offering 253 accommodations of modern minimalist designed rooms ,starts from Superior, Deluxe, Executive to the City Suite Room. Solo Paragon is the first hotel in Solo links to the upscale shopping - lifestyle mall and a dining city-walk all under one roof, Solo Paragon Superblock. ... more   less 

Additional Information about Solo Paragon Hotel & Residences

Address: Jl. Dr. Soetomo, Solo 57125, Indonesia
Region: Indonesia > Java > Central Java > Solo
Price Range: €32 - €37 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Solo Paragon Hotel & Residences 4*
Number of rooms: 253
Reservation Options:
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Also Known As:
Solo Paragon Hotel And Residences
Hotel Style:
#5 Luxury Hotel in Solo
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Questions & Answers

Here's what travellers have asked, with answers from Solo Paragon Hotel & Residences staff and other travellers.
4 questions
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Questions? Get answers from Solo Paragon Hotel & Residences staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1106 is not bed. It's pretty high up...so it's not noisy.”
  • it's an ok bathroom. nothing wrong about it. but I think it needs a more modern touch
  • from 1106
 of 5 bubbles ArioTriwibowo, 6 Oct 2016 | Read review
“Hotel yang strategis , dekat dengan Mall dan pusat kota”
 of 5 bubbles Reni999, 28 Sep 2016 | Read review
“Avoid corner room if you don't want to get up early. The curtain does not close well.”
 of 5 bubbles AlbertWibisono, 4 Jul 2016 | Read review
“No Comment”
 of 5 bubbles muhastakefendy, 23 Apr 2016 | Read review
“Ask for a high floor, great view of Solo”
 of 5 bubbles garysS9665UM, 20 Apr 2016 | Read review
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