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Stayed here for a night, we booked 2rooms, check in quiet quickly, staff help our luggage, funny since receptionist asked for 2milion deposit while our rooms is only around 1,7milion in total, huge deposit huh? 🙈
So we asked for nonsmoking rooms, room of parents...More
Thank Aprilia Y
Response from Novotel S, General Manager at Novotel SemarangResponded 2 weeks ago
Many thanks for sharing a detail review of your stay with us. Please accept our apologies for the shortfalls on that occasion, I can assure you that we take every review very seriously as they help us improve our hospitality and we welcome...More
This is my second time staying at the hotel and it was even better than the first.
Being the only Gold member in the group, my 6 friends and I were very well treated. All of our rooms had a fruit platter and a pizza...More
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Thank Rodney S
Response from Novotel S, General Manager at Novotel SemarangResponded 24 April 2018
Dear Mr. Rodney,
It makes really proud and happy to read your satisfaction. This is what make our job so great.
We look forward to welcoming you back soon to Novotel Semarang
It's very comfortable 4-star hotel with strategic place. Near plaza and restaurant also some bank branch. Maybe only the old bath room interior should be change and refresh with the new one. The breakfast menu have a various item and yummy... I enjoy it with...More
Response from Novotel S, General Manager at Novotel SemarangResponded 13 July 2018
Dear Pak Adi,
Many thanks for your kind review. It make sure happy to read you had a comfortable stay with us. Rest assured that we welcome your suggestion for improvement. We look forward to welcoming you and your family back soon.
I think novotel semarang has been change
They have good big and clean room. But
Didnt got support from their reception and breakfast are less menu 🙃
Their reception is like a machine.. they don’t have a smile.. maybe they are very busy....More
Thank Jenius a
Response from Novotel S, General Manager at Novotel SemarangResponded 9 July 2018
Dear Jenius a,
Many thanks for taking the time to share your disappointment with our reception and breakfast. Please accept our apologies for the lack of warm hospitality you experienced on that occasion that negatively impacted your otherwise comfortable stay with us. As you are...More
Stayed in this hotel for transit to Malang. I realized that the hotel is situated the city centre close to the city government offices. A ideal location for me to do my 45 minutes morning walks as the sidewalk is quite OK. The road also...More
1 Thank Ronny G
Response from Novotel S, General Manager at Novotel SemarangResponded 29 June 2018
Many thanks for your detailed review of our product and services and many thanks for your suggestions for improvements. Comments like your really help us monitor and improve our service standards.
We look forward to your visit upon your next trip through Semarang...More