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Grand Mercure Bandung Setiabudi

1,377 reviews
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Traveller (1407)
Room & Suite (264)
Pool & Beach (147)
Overview
  • Excellent61%
  • Very good32%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“warm water”(92 reviews)
“swimming pool”(139 reviews)
“lagoon room”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,377)Write a Review
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919 results
Traveller rating
537
304
48
17
13
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537
304
48
17
13
Show reviews that mention
All reviewswarm waterswimming poollagoon roomlembang areaaccor membernice hotelfamily hotelkids clubaccor hotelsnice poolcold weatherkids lovecheck in processfloating marketkampung gajahspecial thanksmany choices
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1 - 5 of 919 reviews
Reviewed 2 days ago

We really enjoyed our weekend in this hotel, even though this hotel really full of families on the weekend, but we really enjoyed our stay in this hotel. the sky lounge really soothing our dinner night, with an amazing city view (full of lights downtown).

Review collected in partnership with Accorhotels.com
Thank nino2018112
Reviewed 4 days ago via mobile

This hotel is one of the best hotel in bandung, good service, and all employee very kind. I got big room with balcony(not pool view 😭) but totally room is very good. Breakfast menu was excellent. I tried to go to kepler lounge, it was...More

Thank Dyan Y
Reviewed 1 week ago

The check-ins process are adequate but with less flexibility in terms of early check-in. But this should be quite understandable, due to high occupancy during the end-year holiday season. However, the vast lobby lounge area would enable guests to patiently awaits the 14.00 check-in time....More

Thank MegaNainggolan
Reviewed 1 week ago

At the outset, let me state that I was NOT a guest at the hotel. And Yes, I have still rated this hotel 5 stars - largely thanks to their manager Nelson Wong; Last Friday (5th Jan) I came into the hotel to ask them...More

Thank Kulbhush
Response from Engkun_Kurnia, General Manager at Grand Mercure Bandung SetiabudiResponded 6 days ago

Dear Mr. Kulbhush, Thank you very much for sharing your experience and trust in our genuine hospitality. We love hearing your feedback and it is great to know that our staff, Mr. Nelson Wong went to some extra miles to make your stay with us...More

Reviewed 1 week ago

Many times I stay inGrand Mercure Bandung and always satisfied. All the Staffs are very polite, cheers and helpful. Now the also open Keplers Lounge in 9th floors with Amazing view of Bandung City. Also I like the swimming pool with warm water in the...More

Thank 992samuell
Response from Engkun_Kurnia, General Manager at Grand Mercure Bandung SetiabudiResponded 6 days ago

Dear Mr. 992Samuell, Thank you very much for sharing your experience and trust in our genuine hospitality. We love hearing your feedback and it is great to know that the magic still work for many times around. Our pool is very often complimented as well...More

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About
Awards & Recognition
Travellers' Choice
2017 Winner
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Pool
Room Service
Free Parking
Breakfast included
Hotel Amenities
Meeting Rooms
Children Activities (Kid / Family Friendly)
Concierge
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Pool
Heated pool
Outdoor pool
Details
Price range
US$64 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Luxury Hotel in Bandung
Room types
Family Rooms, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$64 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Luxury Hotel in Bandung
Room types
Family Rooms, Non-Smoking Rooms, Smoking rooms available
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Traveller (1407)
Room & Suite (264)
Pool & Beach (147)
Dining (72)
Hotel & Grounds (973)
Bathroom (49)
Family and Play Areas (15)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
nita s
13 January 2018|
AnswerShow all 3 answers
Response from ZOUVA | Reviewed this property |
Unfortunately, all I knew there wasn’t any playground seems like sliding or swing but the furniture were great and u could borrow a bicycle to get around, so u could be have fun in this hotel.
0
Votes
Azlinah S
1 September 2017|
AnswerShow all 6 answers
Response from Engkun_Kurnia | Property representative |
Dear Ms. Azlinah, Thank you for your interest, bathup only available in our Suite Rooms only. See you soon!
0
Votes
Lina S
8 August 2017|
AnswerShow all 2 answers
Response from toqueblanc | Reviewed this property |
yess theres connecting room
1
Vote
Room Tips
"High Floor can see city view"
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"junior suite is worth to try"
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"Ask for rooms connected to swimming pool or centre tower"
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"With kids choose Lagoon Room that have a direct access to warm pool. If you want next to bar with amazing..."
Read review
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