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The Papandayan

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1 room 2 adults 0 children
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The Papandayan
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402 Reviews from our TripAdvisor Community

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Showing 287: English reviews
Oslo, Norway
Reviewed 28 December 2016 via mobile

I had the pleasure to stay at The Papandayan with a friend in December 2016, when we wanted to explore the Bandung area. We stayed in an Ambassadors Club room, which was comfortable, convenient and clean. The hotel is also conveniently located, welcomed is in a very friendly manner, allowed us for an early check-in when we arrived by train...

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Helpful?
Thank outofthelight
Bobby R, General Manager at The Papandayan, responded to this review

Dear outofthelight, Thank you very much for your kind comments. It is such a great pleasure to hear that you enjoyed your stay at our hotel. It is our goal to exceed our guests' satisfactions and seems like we have with yours. I have shared your comments to our associates, it is such an encouragement for us to always improve...

Reviewed 14 December 2016

Nice 5 stars hotel in the heart of Bandung (i used grab/gojek application to go anywhere there), quite clean, decent staffs, quite green, nice bed room. It's close to burangrang street where you can find many food stalls i.e. ayam goreng hawaii (delicious fried seasoned free range chicken). I was there for business meeting, the room was located on 5th...

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Helpful?
Thank IGRetna
Bobby R, General Manager at The Papandayan, responded to this review

Dear IGRetna, Thank you for taking your time to write a review about The Papandayan. We are pleased to hear that you enjoyed your stay at our hotel. We hope your business meeting went smoothly as well. It was unfortunate that you didn't have a chance to have a swim when you were here, we wish you would be back...

Jakarta, Indonesia
Reviewed 14 December 2016

Again, what I like most to staying here is the variety of their breakfast. Nice and done seriously. The room is comfortable and clean. The staffs are very nice and helpful. Me and my children like their pillow size because it could be used for bolster. Haha. The pool is not so big but it is acceptable, since it is...

Review collected in partnership with this hotel
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Helpful?
Thank DillaLala
Bobby R, General Manager at The Papandayan, responded to this review

Dear DillaLala, Thank you for your nice comments about The Papandayan. It is great to hear that you and your family have enjoyed your stay, especially our breakfast varieties and the services from our associates. I’m sure our entire hotel associates enjoyed delivering their services to your needs as much as you enjoyed your stay. Looking forward to welcoming you...

Bandung, Indonesia
Reviewed 13 December 2016

All was great, the room was clean and nice. Food are very tasty, we bought the Salmon and it's very savory. The view is to the mountain and we find it very interesting. All was great, only exception is the less sound-proof window that makes us not sleep well. :)

Review collected in partnership with this hotel
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Helpful?
Thank sylviaa839
Bobby R, General Manager at The Papandayan, responded to this review

Dear sylviaa839 Thank you for your review about The Papandayan. We are delighted to hear that you like the room, the food and that overall you enjoyed your stay at our hotel, with the exception of the noise from the window, please accept our apologies. We have shared your feed back to the department concerned for our improvement in meeting...

Reviewed 3 December 2016 via mobile

a few months ago i went to Bandung with my team and stay at papandayan hotel, i think the hotel was quite charming, very good and classic hotel, i like the restaurant the food is very delicuous and during stay every morning i always go to the gym but because of careless and rush i left my wallet in the...

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2Thank priceraf
Bobby R, General Manager at The Papandayan, responded to this review

Dear priceraf, Thank you for your kind comments. We are delighted that you enjoyed your stay and that you were happy with the services delivered by our associates. In answer to your question, the associate who returned your wallet was Kharisma. She is one of our trainees here at The Papandayan. I have shared your comments to Kharisma who is...

jakarta
Reviewed 28 November 2016

Nice hotel, nice room, but a bit dissappointed on the restaurant during breakfast time, they dont provide much food like any other hotels do. but overall, we like staying at The Papandayan. Great location

Review collected in partnership with this hotel
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Helpful?
Thank alfiahputri
Bobby R, General Manager at The Papandayan, responded to this review

Dear alfiahputri, Thank you for your valuable feedback. I am sorry to hear that our breakfast selections have not met your satisfaction. We aim to satisfy our guests needs and I have shared your comments to the department concerned for future improvements. Thank you again for your comments. We are looking forward to welcoming you back to The Papandayan. Kind...

Hanoi
Reviewed 21 November 2016

We were invited to Bandung for our friend's wedding. She chose Papandayan Hotel for the wedding reception as well as hosting the guests. The room is big and clean, with gorgeous Pool at the back. Staffs are super helpful and kind - bringing us iron, power plugs etc. at the request. There is also a waterfall at the back of...

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Helpful?
Thank My-Linh P
Bobby R, General Manager at The Papandayan, responded to this review

Dear My-Linh P Thank you very much for your review about The Papandayan. It is our great pleasure to learn that your friend has chosen our hotel to host her wedding, hope she had a wonderful and memorable reception. We are also glad that our associates have assisted you to have a great stay. We do apologise that unfortunately our...

Bogor, Indonesia
Reviewed 18 November 2016

The location is near to the city center and to the big mall (the Trans Studio Mall). The only problem I found during stay in this hotel is that not easy to carry our luggage from parking area to the lobby.

Review collected in partnership with this hotel
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Thank tavips147
Bobby R, General Manager at The Papandayan, responded to this review

Dear tavips147 Thank you for your valuable review. We do apologise for the inconvenience you experienced when you were carrying your luggage from parking area to the lobby. We have shared your feedback to our associates and will come up with solutions for the convenience of our guests. We are looking forward to welcoming you back to The Papandayan in...

Jakarta, Indonesia
Reviewed 7 November 2016

The Hotel is Good and Clean The Location is also Good Big Room and the Air Condition is Cool. It is recommended Hotel for stay with Family. Weakness : No Lift for disable people (you should use Serviced Lift instead of the Guest Lift)

Review collected in partnership with this hotel
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Thank 11ayum
Bobby R, General Manager at The Papandayan, responded to this review

Dear 11ayum, Thank you for your comments about The Papandayan. It is our pleasure to learn that you enjoyed your stay at our hotel, and that you were happy with our facilities. We have taken your comment about the lift for disable to consideration for future Your recommendation to other travelers about our hotel is very much appreciated. We are...

Reviewed 19 October 2016 via mobile

I stayed there for 2 nights and booked Classic room. When I arrived they gave me a free upgrade Ambassador Room, what a lovely surprise. The room was so clean and the bathroom was spacious. My husband and my Little toddler daughter really enjoy staying there. The food had a wide of variety, but the taste could be better. They...

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Helpful?
Thank Fanny F
Bobby R, General Manager at The Papandayan, responded to this review

Dear Fanny F, Thank you for your kind comments about The Papandayan. We are happy to hear that you, your husband and your little daughter enjoyed staying at our hotel. Your comments about the taste of the food and the warm pool would be considered for our improvements, thank you for your valuable feedback. We are looking forward to welcoming...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
No photo provided
Kafe Burangrang Lounge
Cuisines: Asian, Indonesian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Most elegant, luxurious 5-star hotel, The Papandayan unveils the art of hospitality, committed to delivering the promise in every moment of every stay where impeccable staff prides themselves in exceeding your every expectations. Centrally located in the most strategic location of the thriving business hub of Jl Gatot Subroto 83, it is set away from the congested one way thoroughfares, offering many avenues of accessibility to the property. ... more   less 

Additional Information about The Papandayan

Address: Jl. Gatot Subroto 83, Bandung 40262, Indonesia
Region: Indonesia > Java > West Java > Bandung
Price Range: €66 - €99 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Papandayan 4.5*
Number of rooms: 172
Reservation Options:
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Also Known As:
The Papandayan Hotel Bandung
Papandayan Hotel Bandung
Hotel Style:
#6 Family Hotel in Bandung
#8 Spa Hotel in Bandung
#9 Luxury Hotel in Bandung
#18 Business Hotel in Bandung
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Questions & Answers

Here's what travellers have asked, with answers from The Papandayan staff and other travellers.
8 questions
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Questions? Get answers from The Papandayan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are good with nice view and bright. workstation to carry out your office work is well thought about. Ideal for business traveller.”
 of 5 bubbles SRK017, 8 Feb 2017 | Read review
“i like my room in the top floor”
 of 5 bubbles IGRetna, 14 Dec 2016 | Read review
“That's a matter of taste and personal sensitivities !!!?”
 of 5 bubbles merp16, 7 Oct 2016 | Read review
“choose the non-smoking floor eventhough it's more expensive”
 of 5 bubbles erlinelm, 2 Oct 2016 | Read review
“great service, great interior inside the room, best breakfast in bandung.”
 of 5 bubbles mrfoodj, 15 Sep 2016 | Read review
5 of 5