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Hotel ibis Bandung Trans Studio

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1,157 Reviews from our TripAdvisor Community

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Showing 723: English reviews
Bogor, Indonesia
Reviewed 10 February 2016

Ibis Bandung Trans Studio is not the same with other Ibis in the same class. The difference is very small but it is better. All bed, TV, room layout is the same. But when you enter to the bath room, it is more bigger space, tile floor and wall. You will not feel "bathing in the box". The disadvantage is...

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Helpful?
1Thank Irwan_Joe
psibourg, General Manager at Hotel ibis Bandung Trans Studio, responded to this review

Dear Mr. Irwan Joe, Thank you for choosing ibis Bandung Trans Studio during your visit to Bandung. All ibis hotel (red logo) worldwide has the same standard with its services and facilities, including the room size, room type even the amenities in room, also the breakfast type. Concerning about WiFi, we will investigate it more to see where the problem...

Jakarta, Indonesia
Reviewed 9 February 2016

My first time here at Ibis Bandung, located at the same area with Trans Studio. From the outside view, well.. it's Ibis, maybe just like any other Ibis :) The lobby is clean with modern style. And the room was average, the pillow was a bit tough for sleeping. Be careful with the glass door inside the bathroom, kinda heavy...

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Helpful?
Thank EBOZEBOZ
psibourg, General Manager at Hotel ibis Bandung Trans Studio, responded to this review

Dear Ebozeboz, Thank you for spent time and write a review for us. It helps us to improve the services, we always try to give excellent service to our guest in any days. Thank you again and please come back to soon to ibis Bandung Trans Studio to have more experience. Regards, Patrick Sibourg - General Manager

Reviewed 30 January 2016 via mobile

Bad Elevator Had trouble with elevator. Tried with 4 different room keys but none of it working even when assisted by Receptionist. Finally after couple attempt its working. It is frustating especially after long hours driving and all you need just straight go to room for rest. Staff Not helpful security staff at the lobby entrance. Take years when calling...

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Helpful?
Thank tedi t
psibourg, General Manager at Hotel ibis Bandung Trans Studio, responded to this review

Dear Mr Tedi, Thank you for your comment. I am very sorry to hear what happens to you during your stay and would like to apologize for both the key problem and the security. For the key i suppose it was a software problem due to check out time, I have no other answer right now but will investigate more...

Bandung, Indonesia
Reviewed 26 January 2016

I stayed in Ibis Trans with my wife and children for 2 night. on the second day morning, my wife put the "do not disturb" sign outside the room door, and closed it (without locking). Few minutes later, she was hearing a room service officer knocking some room doors very fast. When he come to our room, he knocked and...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank ariharsoputranto
psibourg, General Manager at Hotel ibis Bandung Trans Studio, responded to this review

Dear Mr. Ari Harso Putranto, I'm sorry for the inconvenience you've experienced while staying at ibis Bandung Trans Studio wasn't what you've expected. We'll brief again our team accordingly and we promise you that it wont happen again next time you stay with us. Kind regards, Patrick H. Sibourg - General Manager

Jakarta, Indonesia
Reviewed 23 January 2016

Ibis is a perfect spot for you who has a limited budget yet want to experience a splendid time around Trans Studio mall. It is a simple room with an advanced service and easy check in/out. The dining room is also great with great various meals as well. For recreational spot, you can spend your time hanging around the Trans...

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Helpful?
Thank ratnasari_rani
psibourg, General Manager at Hotel ibis Bandung Trans Studio, responded to this review

Dear Ms. Ratnasari, Thank you for choosing ibis Bandung Trans Studio as your place to stay in Bandung. Thank you also for giving us the whole experience that you had while staying with us. It is the best choice to stay at ibis Bandung Trans Studio, since we locate in the integrated place with shopping mall and amusement park. Can't...

Reviewed 11 January 2016 via mobile

the hotel is very nice and room the management never use the brain to think to train the staff to tell guests with children how to go to the different floor if parents and children stay in different floor. because i saw children try to go to different floor to look for his parent but no way to go up...

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Helpful?
1Thank Andrew S
psibourg, General Manager at Hotel ibis Bandung Trans Studio, responded to this review

Dear Mr. Andrew S, Thank you for your concern specially when it happened almost 3 years ago. We'll brief our staff accordingly regarding this matter, so it wont happen again in the near future. We are very happy to welcoming you again at our hotel, soon. Kind regards, Patrick Sibourg General Manager

in the middle of nowhere
Reviewed 9 January 2016

Stayed at this hotel with my kids for their vacation. Clean hotel, well maintained, the location is very good, near famous attraction and famous mall. The food for breakfast was good and enough choices. Good for family with child.

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Helpful?
Thank Agus Zainul Dia... A
psibourg, General Manager at Hotel ibis Bandung Trans Studio, responded to this review

Dear Mr/Ms azda, Thank you for sharing your experience following your stay at ibis Bandung Trans Studio and for providing us with a positive rating. I am extremely happy to hear you enjoyed your stay. Please rest ensured our associates will be congratulated for their good work. We look forward to welcoming you and family back at ibis Bandung Trans...

Bandung, Indonesia
Reviewed 8 January 2016 via mobile

Thank you ibis for Celebrating New Year eve with My family..  The room versi clean and comfort for long stay With My family.. near from shopping center anda very strategic to every where we need to go.. I'll come agan ini next holiday.

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Helpful?
Thank Jovi S
psibourg, General Manager at Hotel ibis Bandung Trans Studio, responded to this review

Dear Mr. Jovi S, Thank you for choosing ibis Bandung Trans Studio as your place to spent your New Yea's Eve and also spent some time in reviewing us. It was our pleasure to served you and your family during the visit. Come back again soon, and we'll give you another best moment. Warmest regards, Patrick H. Sibourg General Manager

Jakarta, Indonesia
Reviewed 4 January 2016 via mobile

Great hotel,cozy room,great services,great breakfast,premium location, worth it price (800K for high seasons) Located in trans studio complex,this hotel location is in premium location (1 min walk to trans studio mall) and in Bandung downtown The room size is only around 18sqm²,but the room is very cozy, they had buffet breakfast,sometimes ala carte

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Helpful?
Thank Timotius H
psibourg, General Manager at Hotel ibis Bandung Trans Studio, responded to this review

Dear Mr. Timotius H, Thank you for your positive feedback for ibis Bandung Trans Studio on TripAdvisor. We pleased to read that you have found so many reasons to love ibis Bandung Trans Studio. We are excited for your return and if there is anything we can do to make your next trip even better, please do not hesitate to...

Reviewed 3 January 2016 via mobile

I spent a few days with my husband and I was definitely pleased with their service, food and cleanliness. The feeling was like staying at a home far away from home. Their sop buntut abd grilled salmon are my favorites, so you should try it. The staff can basically speak English, which is a good plus as its difficult to...

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Helpful?
Thank Shirley E
psibourg, General Manager at Hotel ibis Bandung Trans Studio, responded to this review

Dear Mrs. Shirley E, Thank you for sharing your experience following your stay at ibis Bandung Trans Studio and for providing us with a very positive rating. I am extremely happy to hear you enjoyed your stay and satisfied with the service from our staff and food provided especially our Sop Buntut and Grilled Salmon, as well as the cleanliness...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Mr Patrick Sibourg, the manager of the ibis Bandung Trans Studio hotel, would like to welcome you. The largest ibis hotel in Asia, strategically located in Bandung Supermal and Trans Studio, the biggest indoor theme park in Asia. Easy access from toll road exit Buah Batu, 20 minutes from Husein Sastranegara Airport, ibis Bandung Trans Studio featured by 606 new ibis generation rooms (including 222 connecting rooms), Oopen Restaurant & Bar, 24 hour room service, meeting rooms, laundry service, 4000 parking facilities, safety box, internet connection & free Wi-Fi, and self service buffet breakfast. ... more   less 

Additional Information about Hotel ibis Bandung Trans Studio

Address: Jl Gatot Subroto no 289, Bandung 40273, Indonesia
Region: Indonesia > Java > West Java > Bandung
Price Range: €34 - €47 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel ibis Bandung Trans Studio 3*
Number of rooms: 606
Reservation Options:
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Hotel Style:
#7 Romantic Hotel in Bandung
#13 Family Hotel in Bandung
#15 Business Hotel in Bandung
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Questions & Answers

Here's what travellers have asked, with answers from Hotel ibis Bandung Trans Studio staff and other travellers.
9 questions
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Kuala Lumpur, Wilayah Persekutuan, Malaysia
over a year ago
Singapore, Singapore
over a year ago
Jakarta, Indonesia
over a year ago

See all questions (9)

Questions? Get answers from Hotel ibis Bandung Trans Studio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avokad room that 18sqm”
 of 5 bubbles arri136, 26 Jan 2017 | Read review
“best view on left side with Trans studio view”
 of 5 bubbles rahmas2017, 2 Jan 2017 | Read review
“connecting room is the best”
 of 5 bubbles seanyushaa, 13 Dec 2016 | Read review
“Higher floors have the views, most facing south as there is an adjacent complex”
 of 5 bubbles X7126ORmichaelg, 10 Dec 2016 | Read review
“Choose high floor”
 of 5 bubbles hendrop680, 25 Sep 2016 | Read review
5 of 5