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Marbella Suites Bandung

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200 Reviews from our TripAdvisor Community

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Showing 109: English reviews
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Reviewed 5 days ago NEWvia mobile

Our stay in this place, because close to THR juanda to participate TAHURA run. We only spent one night. Only one lift that working at that time. There was a group outbound that makes us disturbed because of the noise. The room is just standard and not clean enough.

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Helpful?
Thank Dewi Y
GM_MarbellaSB, General Manager at Marbella Suites Bandung, responded to this review

Dear Ms. Dewi Y. Greetings from Marbella Suites Bandung! Thank you for having stayed with us. We really appreciate the positive feedback from you and we do apologize for the inconvenience caused due to lift maintenance. We have tried to make on schedule about lift progression with our third party. We are definitely taking your feedback into consideration for our...

Bandung, Indonesia
Reviewed 1 week ago via mobile

It is very very lateeee review, so sorry for that. I stayed here on July 2016. Before stayed there, i already being 'wow-ing' because of very responsible receptionist, really really kind and politeee. I changed the date for 2 times, because of the flights issues (delayed and lagging). They even upgrade my room to be executive room (i don't know...

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Helpful?
Thank rethere
GM_MarbellaSB, General Manager at Marbella Suites Bandung, responded to this review

Dear Ms. Rethere, Greetings from Marbella Suites Bandung! Thank you for having stayed with us and thank you for your appreciation of our Hotel. I'm pleased to know that you're satisfied with our hotel facilities, environtment and our service too. With pleasure, We will always give the best service to our entire guests who spend their precious time in our...

Bekasi, Indonesia
Reviewed 2 weeks ago

This hotel is very comfortable for hoiday with our family. Services is very good and taste of food, I think not bad. My children enjoyed to swim in swimming pool. So, I recommended this hotel to holiday.

Review collected in partnership with Tiket.com
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Helpful?
Thank banirr
GM_MarbellaSB, General Manager at Marbella Suites Bandung, responded to this review

Dear Mr/ Mrs Banirr, Greetings from Marbella Suites Bandung! Thank you for having stayed with us and thank you for your appreciation of our swimming pool and our services, actually it is our mission to give the best service. We are very happy that you and family enjoying the moment with Us. I simply wait to welcome you back on...

Reviewed 3 weeks ago via mobile

I booked the room from one of online application and I got very best price for Deluxe Room. The room is big, there are small living room, kitchen, dining room, bathroom with bath up and 1 bedroom. Every rooms have balcony for sightseeing. The process for check in and check out was fast and the staff were very friendly and...

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Helpful?
Thank Nur R
GM_MarbellaSB, General Manager at Marbella Suites Bandung, responded to this review

Dear Mr/ Mrs Nur R, Greetings from Marbella Suites Bandung! Thank you for having stayed with us and thank you for your appreciation of our room and our facilities. It is our mission to make a Great Service to our entire guests who spend their precious time in our hotel. Your positive advice of our swimming pool is very appreciated....

Reviewed 1 January 2017 via mobile

In peak season new year eve of 2017 only one lift could be used. And every customer should ne share with laundy and room service carriage. Hot water only avalaible in few and we should wait 45 minutes to get hot water. Verry poor hotel ever been stayed

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Helpful?
1Thank bobong a
GM_MarbellaSB, General Manager at Marbella Suites Bandung, responded to this review

Dear Mr. Bobong A, Greetings from Marbella Suites Bandung! Thank you for having stayed with us. We really appreciate the positive feedback from you and we do apologize for the inconvenience caused due to lift maintenance. We have tried to make on schedule about lift progression with our third party. Once again, thank you for your kind attention and understanding....

Reviewed 18 November 2016

If you want to have a silent place to have your getaway for holiday, this hotel would be suitable for you. There is a swimming pool and nice room with bathtub. There is micorwave in the room for you to make your own toast for breakfast. You will get best view of Bandung when you pick higher room.

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Helpful?
Thank heydeerahma
GM_MarbellaSB, General Manager at Marbella Suites Bandung, responded to this review

Dear Ms. Heydeerahma, Greetings from Marbella Suites Bandung! Thank you for having stayed with us. I'm pleased that Marbella Suites Bandung has fulfilled your expectations. I simply wait to welcome you back on your next visit to Marbella Suites Bandung. Warm regards, Aan Saeful Anwar General Manager

Reviewed 16 October 2016 via mobile

We stayed for one night, the drainage of bathtub was totally stuck, we asked for Maintenance to fix it but was not able to. So we called receptionist, Bayu, requested to change a room. We got a new room, this time the sink was stuck, but we were too tired to complain again. The shocking part was, when we checked...

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Helpful?
1Thank Theresia T
GM_MarbellaSB, General Manager at Marbella Suites Bandung, responded to this review

Dear Ms. Theresia T, Greetings from Marbella Suites Bandung! Thank you for having stayed with us. I appreciate your very constructive feedback regarding some aspects of the hotel. I've personally reviewed all of these issues you've highlighted with the department heads concerned to ensure the shortcomings will not re-occur in the future. Thank you once again for your invaluable feedback....

Jakarta, Indonesia
Reviewed 13 October 2016

What I need from this hotel, simple! I have welcomed by warmth front office staff. I have a good sleep & proper cleanliness at room. I have a tasty breakfast & warm restaurant staff. What I love the most is the atmosphere in the night. Definitely I will come back to this hotel.

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Helpful?
Thank dnuryanti
GM_MarbellaSB, General Manager at Marbella Suites Bandung, responded to this review

Dear Ms. Dnuryanti, Greetings from Marbella Suites Bandung! I'm pleased to note that you're satisfied with our hotel facilities and its service. I’m glad that the Marbella Suites Bandung has lived up your expectations. I simply wait to welcome you back on your next visit to Marbella Suites Bandung. Warm regards, Aan Saeful Anwar General Manager

Reviewed 10 October 2016 via mobile

When they say that Marbella is a 4-star hotel that should be the case. Definitely a promising look when the road towards the hotel is unlit and full of potholes. The room was massively out dated. Floor was dusty, the lights in one bedroom didnt work at all, no cutlery even though they have coffee and tea available, toilet smells...

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Helpful?
1Thank Cika N
GM_MarbellaSB, General Manager at Marbella Suites Bandung, responded to this review

Dear Ms. Cika N, Thank you for staying in Marbella Suites Bandung and spending time to share your experience lately. I am so concerned knowing that you did not enjoy Marbella Suites Bandung and experience the way we hoped you would. I seriously look into this room condition and continue with a thorough review and evaluation with our Executive Housekeeper,...

Bogor, Indonesia
Reviewed 28 September 2016

Try to stay in this hotel, ask for high level because me and wife need quite room with nice view. Atmosphere in here is very cozy, but still need better improvment for cleanliness, The front office staff were very helpfull, thank you Mr. Bayu for your warm welcome,breakfast very standard for 4 start rated I hope more variated and taste....

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Helpful?
Thank Alex A

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Marbella Suites Bandung is located with the Dago Pakar Resort, overlooking the beautifull skyline of Bandung City. The Hotel is accessible within 120 minutes drive from Indonesia's capital city - Jakarta and close to many factory outlets and night live entertainents. ... more   less 

Additional Information about Marbella Suites Bandung

Address: Jl. Sentra Dago Pakar, Bandung 40198, Indonesia
Region: Indonesia > Java > West Java > Bandung
Price Range: €36 - €70 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Marbella Suites Bandung 4*
Number of rooms: 104
Reservation Options:
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Also Known As:
Marbella Suites Bandung Hotel Bandung
Hotel Style:
#35 Luxury Hotel in Bandung
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Questions & Answers

Here's what travellers have asked, with answers from Marbella Suites Bandung staff and other travellers.
2 questions
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Jakarta, Indonesia
10 months ago

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Questions? Get answers from Marbella Suites Bandung staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room with higher level”
 of 5 bubbles heydeerahma, 17 Nov 2016 | Read review
“Just ask the high floor for good views at night”
 of 5 bubbles dnuryanti, 13 Oct 2016 | Read review
“Ask for High View, no smooking”
 of 5 bubbles , 28 Sep 2016 | Read review
“choose executive room facing the pool”
 of 5 bubbles _alfianya3008, 24 Sep 2016 | Read review
“2 bedroom its nice”
 of 5 bubbles leonarduss478, 8 Jul 2016 | Read review
5 of 5