I would say, the best in everything - truly unparalleled hospitality and defined luxury! First of all, allow me to express my earnest thanks to these amazing Ladies & Gentlemen of The Ritz-Carlton Bali; Ms. Isa Dewi (Front Desk Agent), Mr. Mario (Front Desk Agent/Auditor), Ms. Tika (Front Desk Agent) & Ms. Suli (The Beach Grill Restaurant attendant) - Well done to every one of you; the exceptionally immaculate, professional, and hard-working staff who made our stay extremely wonderful - they all deserve a huge recognition in the hotelier industry. Moving on, few days before our arrival, I received an e-mail from The Ritz-Carlton Bali mainly asked about my inquiries for our stay. Didn’t specify any, however, on the day of our arrival at the hotel, I was bedazzled by the grandeur reception extended by the Ladies & Gentlemen of The Ritz-Carlton Bali. As it was my repeat stay on the property, they cheerfully greeted me and my mother by our last name. Checked in process was seamless. The moment we opened our villa’s door, we were very surprised with the thoughtful surprise they have prepared for us. I was touched, happy and speechless at the same time. Our pavilion villa felt of opulence and it was wonderful! The rich-feel ambiance of the villa, the high level of cleanliness, the exquisite interior design and layout (comes with a private yoga deck) simply made me shake my head in amazement! Couldn’t fault it! For your kind information, this hotel is accredited with the highest rank of CHSE (Cleanliness, Health, Safety, and Environment Sustainability) certification towards COVID-19 prevention. That’s why I felt VERY safe and confident to stay in this property, given the fact that I was tested negative from COVID-19 exposure before I left Bali and 3 days after I arrived into my hometown. Also, The Ritz-Carlton Bali is equipped with numerous facilities and various activities to pamper its clientele. We went for the sushi class and had so much fun learning how to fix sushi with the award-winning chef in person and also we had a photo session done by a professional photographer. Later we found out, the results were mind-blowing. My photographs were exactly just like those Bvlgari perfume photoshoots! Else, I never had a day without activities as there was always an army of staff to assist with most everything you could ever wish! From what I observed, the level of attentiveness and consideration does, in my point of view, represent a high-standard level of finesse and service. Food quality and presentation are also excellent! Best on the island, from the a la carte breakfast to the room service, they were all fantastic and tantalizing! Menu option is extensive and they do cater your dietary needs (gluten-free, lactose-free, low-calories, vegetarian, religious needs dietary, Lacto-ovo, etc. are available upon request). Lastly, this was an amazing experience that I am happy to have had and will be returning for the 3rd time and beyond. I would not want to stay in any other luxury hotel in Bali (for example; that exact property next door to this hotel) apart from The Ritz-Carlton Bali. Once again thank you so very much The Ritz-Carlton Bali, Ms. Isa Dewi, Mr. Mario, Ms. Tika & Ms. Suli for the sweet memorable stay and the top-notch holiday experience. Wishing them the very best life has to offer and the strength to bear this COVID-19 storm.…
It was a beautiful day in Ritz-Carlton when I decided to go to a fish pond in the hotel, I called in for a buggy service and there I met the friendliest kak Regi, we shared a few stories and he even helped me took a photo near the pond. Never thought that guest services could be so satisfying, all the love <3
Came here with my family, health protocol here above standard. I had no worries here. Breakfast ala carte, we can customize some menu. Alll are amzing here. My children love the fish pond much. Just little bit unpleasant here, monkey came into our living area, my child panic and scream, but its manageable well
Best service ever! Made some great relationship with the staff Such as Chef i Made Karyasa and Bu Apri in the restaurant which became one of the most memorable aspects of staying here. Im so happy to have met chef Made, he has such a big and serving heart! Serving us every morning with his new mindblowing recipes and even prints us out a small cute recipe of his famous sambal!!! I have a very hard time eating but chef Made never fails and instead makes me eat NONSTOP❤️
Beautiful resort, attentive staff, magnificent villa, delicious breakfast!!! I only stayed for 1 night, I wish I had more time to enjoy all the facilities of the resort. Nothing to complain about Ritz Carlton Bali Nusa Dua.