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Novotel Bali Nusa Dua Hotel & Residences

Travellers' Choice award winner
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$132*
US$113*
Great Deal
US$132*
US$132*
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Novotel Bali Nusa Dua Hotel & Residences
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2,733 Reviews from our TripAdvisor Community

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Showing 2,238: English reviews
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New York City, New York
Reviewed yesterday NEW

My wife and I were there for our honeymoon. Very pleasant staff and the food and wonderful. The pool was wonderful (I have a step-son and would love to bring him - next time). We truly enjoyed our time there.

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Helpful?
Thank Sean C
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

Staying 3D/2N, in a 1 bedroom condotel tower 2 dgn view pool. Hotel yg sangat nyaman, luas, staff yg friendly, dan fasilitasnya lengkap. Very good room, clean, and spacious. Toiletries sangat komplit, bahkan ada bath saltnya. Pool besar dgn 2 tier, jd tdk terasa penuh, dan disekitarnya banyak pohon shg cukup sejuk untuk relaxing, namun membuat pool sedikit kotor krn...

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Helpful?
Thank Yunica P
About Hotel's Favourite Review
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Yunica P, Warmest greeting from Novotel Bali Nusa Dua Resort & Residence, We very much appreciate your comments regarding your stay with us. We are exceptionally delighted to hear that your stay with us were truly convenience. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all...

Adelaide, Australia
Reviewed yesterday NEWvia mobile

My family stayed here and really enjoyed the hotel. Firstly, the pool is gorgeous and has a lifeguard. Food is good. We only stAyed for 2 nights and would definitely stay again. Internet was reliable and checking in and out was super easy.

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Helpful?
Thank QueenBiancaofDiamond
Bristol, England, United Kingdom
Reviewed 6 days ago NEWvia mobile

Writing this while still staying here ! It's by far worst hotel I ever stayed that is claiming to be a 5* resort well it's definitely not. It's just an expensive overpriced and overrated Ibis hotel owned by the same group Let me start with the positive which was the check in we arrived around 11:30 and they checked us...

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Helpful?
Thank Julija P
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Julija P, Warmest greetings from Novotel Bali Nusa Dua Resort & Residence, Thank you for repost the review at Trip Advisor. First of all, please be aware that there is nothing more annoying for us than knowing our guest didn’t fully enjoy their holiday with us. We feel sorry that the color changing of your swim suit had ruined...

Fremantle, Australia
Reviewed 1 week ago

This is not a 5-star hotel, not even close. We were advised by our travel agent that it was comparable to other Nusa Dua 5-star hotels like the Melia Bali and the Westin, two hotels we've stayed in on multiple occasions. The Novatel didn't compare on any level. The crux of the problem is that it's not a resort as...

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Helpful?
1Thank globalcopywrite
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear globalcopywrite, First of all, thank you for taking your valuable time to share your recent experience with us. We appreciate the observations concerning the service and the staff, and we are sorry that we were not able to impress you with our services. Please, let this not be a motive to not stay with us in the future. We...

Kuala Lumpur, Malaysia
Reviewed 1 week ago

Housekeeping starts in the early morning, they will knock your door and wake you up in the early morning, so remember to put "do not disturb" tag and they will back to clean your room in the afternoon The sofa/cushion in the room is smelly and stains on the curtain.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank jason_er_k_k
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear jason_er_k_k, Thank you for taking the time to tell us about your experience at the Novotel Bali Nusa Dua Hotel & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. your comments have been well documented and well certainly be looked into. We appreciate you sharing your concerns,...

Reviewed 1 week ago via mobile

This is the second time we stayed at the Novotel Sapphire Wing. The unit was clean and comfortable with all mod-cons. The service of the staff was immaculate from the front desk to the cleaning staff. The main advantage is the surrounding gardens of Nusa Dua which is like a estate garden of a manor.

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Helpful?
Thank Adie K
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Adie K, Warmest greeting from Novotel Bali Nusa Dua Resort & Residence, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we...

Prestatyn, UK
Reviewed 1 week ago via mobile

We had an excellent holiday at this resort. We hired three 'standard' 2 bedroom apartments. These were excellent with a huge living room/dining area, a small kitchenette with a large fridge/freezer, a double bedroom with a large ensuite bathroom (with a large walk in shower and a deep tub), a twin bedroom with ensure shower/toilet and finally a huge balcony...

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Helpful?
Thank Minmar_10
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Minmar_10, Warmest Greeting from Novotel Bali Nusa Dua Resort & Residence, Thank you for choosing us for your recent visit in Bali. We have read your comments about the hotel and we greatly appreciate that you took the time to write them, as our guests’ satisfaction is our main priority. In regards of our pool floor and egg station,...

Istanbul, Turkey
Reviewed 1 week ago

The hotel is really nice, good food and very friendly staff. The only downsize would be that it's not located on the beach. Nevertheless, there is a bus shuttle every 15 minutes. The pools are amazing!

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Helpful?
Thank Mario234789
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Mario234789, Warmest greeting from Novotel Bali Nusa Dua Resort & Residence, We are exceptionally delighted to hear that your stay with us was truly convenience. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 1 week ago via mobile

The website says its a five star but the services provided are not upto the standards of a four star even. Have checked in the hotel yesterday for 4 days after an extension to the official trip here. At checkin, i was asked to pay a deposit to use the services or pay after using the services. I opted for...

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Helpful?
Thank Raj G
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Raj G, Thank you for taking the time to tell us about your experience at the Novotel Bali Nusa Dua Hotel & Residences. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concern and met with Dewa, our Front Office Manager & gave us...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Free Parking
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Laundry Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Airport Transportation
  • Breakfast Available
Official Description (provided by the hotel)
Novotel Bali Nusa Dua Hotel is located in the heart of tranquil Indonesia Tourism Development Corporation, Nusa Dua. Close to Bali International Convention Center, Bali Nusa Dua Convention Center, and Bali Collection. Only 45 minutes away from the famous Uluwatu Temple, and within 5 minutes walking to Bali National Golf Club. It features 173 beautifully appointed rooms and suites, many with pool and garden views. The hotel offers five stars resort facilities including private beach club well-known for the beautiful sunrise view, 1500 sqm lagoon pool, spa, sauna, fitness center, kids club, meeting and conference rooms. Spacious rooms, some are fully equipped with living room, dining, kitchen and private balcony or pool. ... more   less 

Additional Information about Novotel Bali Nusa Dua Hotel & Residences

Address: Jl. Pantai Mengiat | ITDC Complex, Nusa Dua 80363, Indonesia
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range: €87 - €151 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Novotel Bali Nusa Dua Hotel & Residences 5*
Number of rooms: 173
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Priceline, Hotwire, Hotels.com, ACCOR, Agoda, TripOnline SA, getaroom.com and HotelQuickly so you can book your Novotel Bali Nusa Dua Hotel & Residences reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Bali Nusa Dua Hotel And Residences
Novotel Nusa Dua Bali
Nusa Dua Novotel
Novotel Bali Nusa Dua Hotel & Residences
Hotel Style:
#17 Family Hotel in Nusa Dua
#21 On the Beach Hotel in Nusa Dua
#23 Luxury Hotel in Nusa Dua
#23 Romantic Hotel in Nusa Dua
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Bali Nusa Dua Hotel & Residences staff and other travellers.
98 questions
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Questions? Get answers from Novotel Bali Nusa Dua Hotel & Residences staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get an upper floor. The view of the pool is fantastic.”
seanc838, 29 Apr 2017 | Read review
“A sold 3-star property, best suited for people with very young families.”
globalcopywrite, 23 Apr 2017 | Read review
“Away from the pool area”
diannej54, 13 Apr 2017 | Read review
“room with athe pool view”
Rajendran47, 10 Apr 2017 | Read review
“For families, close to the ground with a pool view are perfect”
876louisea, 4 Apr 2017 | Read review
5 of 5
Priceline
US$113* /night
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Booking.comUS$132
Orbitz.comUS$132
Expedia.comUS$130
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*Disclaimer
Prices are for 1 room, 2 adults
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