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The Laguna, a Luxury Collection Resort & Spa

1.0 km from Nusa Dua centre
  • Free Wifi
  • Free Parking
  • Pool
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Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua 80363, Indonesia
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2,881 Reviews from our TripAdvisor Community

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Showing 2,303: English reviews
Kuala Lumpur, Malaysia
Reviewed 19 September 2013

We would be hard-pressed to find anything sub-standard during our stay at the Laguna. What perhaps stood out more than anything was the people, they made the stay unforgettable! The resort’s layout is striking and the lagoons that interweave around it, alluring. The beachfront dedicated to the resort is limited, thus those seeking beach-time are advised to get there early...

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Helpful?
1Thank ThreeTravellers2013
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear ThreeTravellers2013, Warmest greetings from The Laguna Resort & Spa! Thank you for taking the time to write a favorable review on TripAdvisor and we are pleased to learn that you had a flawless and memorable stay with us. Your kind feedback regarding our hospitality service has been shared with the whole team especially Meli, Artana, and Dayu and it...

Dublin, Ireland
Reviewed 19 September 2013

we stayed there for 10 nights as a part of our honeymoon trip in September 2012. Hotel, location, food and beach were perfect. Amazing lagoon pools and beautiful garden .Everything is very clean. Recommend lagoon access rooms for everyone. Lovely big rooms with large bath. Breakfast was a fest, you will find everything from cereals to sushi. The service was...

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Helpful?
1Thank Anna L
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Anna L, Warmest wishes from The Laguna Resort & Spa! We are glad to learn that you both had a wonderful and memorable honeymoon experience at our Resort and we really appreciate your very positive feedback regarding our service and facilities. Further, we are pleased to learn that everything we offered you along your stay has met your expectation....

walderslade
Reviewed 17 September 2013

We stayed at the Laguna for the first week of our trip to Bali. We had an executive room which was spacious, a fabulous bed, they were clean and jade everything we needed, including a butler to serve tea whenever we wanted it. The staff were very friendly and the service was great. The gardens and pools were always being...

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Helpful?
1Thank hazel911
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear hazel911, Warmest greetings from The Laguna Resort & Spa! Thank you for taking the time to write a review on TripAdvisor. We are pleased to learn that you had a pleasant stay at our Resort and we really appreciate your positive comment regarding our room, ground, and especially our staff. Somehow, we regret to hear that our location has...

Colchester, United Kingdom
Reviewed 17 September 2013

We stayed to from 5 September for 5 nights. Great location buy the beach and the welcome when you arrive was very special. All staff very friendly and helpful. Great room service. We asked for tea in morning and following, we received a croissant as well! The rooms are of good size with a very large bath for 2. the...

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Helpful?
1Thank Darren369
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Darren369, Warmest wishes from The Laguna Resort & Spa! Thank you for sharing your recent experience with us on TripAdvisor and we are glad to learn that the service of our staff has lived up to your expectation and that you enjoyed the facilities at our Resort. We do hope your memorable experience will bring you back to The...

Reviewed 16 September 2013

My new wife and I are currently celebrating our honeymoon here. We've been here for 6 days so far. I was initially irked by the fact that there was no recognition or acknowledgement of our honeymoon but this is down to our travel agent rather than the hotel. The service we've received in the hotel has been superb in every...

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Helpful?
1Thank Wspeed
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Wspeed, Warmest wishes from The Laguna Resort & Spa! Firstly, we would like to thank you for choosing our Resort as the venue to celebrate your honeymoon and we are pleased to learn that our service has lived up to your expectation. In regards with our beverage pricing, kindly be advised that the taxation on alcohol and in particular...

Seattle, Washington
Reviewed 15 September 2013

You enter the property, and you are greeted with a string of pools that are all over the property. One of the pools has artificial waterfalls, and also an artificial beach...yes..a beach by the pool within the hotel! The property seemlessly opens into the stunning Balinese beach with a breathtaking view of the Indian Ocean. There are a variety of...

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1Thank MeghaJain
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear MeghaJain, Warmest wishes from The Laguna Resort & Spa! It is pleasing to learn that you had a wonderful and memorable stay at our Resort and we really appreciate your positive feedback regarding our service and facilities. Further, we are pleased to learn that everything we offered you along your stay has met your expectation. Thank you for residing...

Mumbai (Bombay), India
Reviewed 15 September 2013

They call this hotel a luxury collection and you need to stay here to understand why. You have a lagoon in midst of hotel. There is a nice swimming pool. There are boarded walks along the seaface. Hotel opens up to what feels like a private piece of beach - and you can lie there for hours on end and...

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Helpful?
1Thank BSourav
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear BSourav, Warmest greetings from The Laguna Resort & Spa! Thank you for taking the time to write a favorable review on TripAdvisor. We are glad to read your feedback regarding our service and facilities.Your positive feedback is in line with the surrounding reviews and we are really proud to learn that we have contributed in some small way to...

Akashi, Japan
Reviewed 12 September 2013

My first stay here was back in 2008 under my friends name as I was a guest for their wedding in this resort. This time, I brought my family and my sister with her family too. As expected, they loved the place. The scenery of the beach is something to fall in love with. Not much hassle from the people...

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1Thank ajcph
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear ajcph, Warmest wishes from The Laguna Resort & Spa! We are glad to learn that your second stay with your family at our Resort was a pleasant and memorable one and we really appreciate your kind feedback regarding our grounds and service. We do hope that your nice impression of our Resort will bring you back here in the...

Melbourne, Australia
Reviewed 11 September 2013

My family and I spent Christmas 2012 at this lovely hotel. It was a nice touch when we checked in to get a welcome drink, so refreshing. The lagoon access rooms are fantastic, just step out onto your balcony and onto the pool that spans around the hotel!. There was also two other huge pools to swim in. Breakfast was...

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1Thank placktaylor
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear placktaylor, Warmest wishes from The Laguna Resort & Spa! Thank you for taking the time to write a favorable on TripAdvisor. We are thrilled to learn that you enjoyed your Lagoon Access room that provides a direct access to our beautiful lagoon right from the balcony. Your positive feedback regarding our cuisine and beach is highly appreciated and we...

Munich, Germany
Reviewed 9 September 2013

It is the nearly perfect place to relax. So i agree to the most of the reviews but want to highligt some points and facts. 1) Sunbeds on the beach and the various pools are always available (even in high season) and if not, you just ask one of the poolboys and they will fix ist for you. 2) Cabanas...

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1Thank Reisebein
thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Reisebein, Warmest wishes from The Laguna Resort & Spa! We are glad that you had a wonderful and memorable stay at our Resort and we really appreciate your positive feedback regarding all aspects of your stay with us. Thank you for your constructive comment regarding the service in our restaurant which we have shared with relevant department for their...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Arwana Restaurant
Arwana Restaurant
Cuisines: Seafood, European, Asian, Indonesian
Banyubiru Restaurant at The Laguna, Bali
Banyubiru Restaurant at The Laguna, Bali
Cuisines: Asian, Indonesian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Located in the exclusive Nusa Dua resort area, on Bali's most beautiful beach, the Laguna Resort & Spa boast panoramic view of Indian Ocean. The 257 guest rooms and 19 suites combine modern Balinese style with evocative tropical garden or lagoon views, the resort’s unique Lagoon Access Rooms allow you to step from your private balcony directly into crystal-clear lagoon waters while the 11 pool villas feature expansive private pools. Enjoy our seven swimmable lagoons, the first swimmable lagoon in the world, stretching over 5,000-square-metres though the resort. The Lagoon Spa promises unforgettable activities while our 24-hour Butler Service ensures a matchless experience. The Laguna Resort & Spa offers a wide range of dining options featuring cuisines from around the world. Banyubiru featuring pan-Asian and International cuisines. Arwana, a beachfront restaurant, offers an extensive and unparalled premium coastal cuisine with fresh and live seafood as well as an oyster and sushi bar. Cornerstone features a wine room with a unique setting for private dining and a deli highlighting a sambal corner, a variety of homemade ice creams, chocolates, cakes and daily specialties from the rotisserie oven. In addition, our poolside Kul Kul Bar, Cascade Garden Lounge and Bar, and Sapphire Lagoon Bar offer signature cocktails, wine, spirits and light bites. ... more   less 

Additional Information about The Laguna, a Luxury Collection Resort & Spa

Address: Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua 80363, Indonesia
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range: €145 - €264 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Laguna, a Luxury Collection Resort & Spa 5*
Number of rooms: 287
Reservation Options:
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Also Known As:
The Laguna, a Luxury Collection Hotel Nusa Dua
The Laguna, a Luxury Collection Resort And Spa
Laguna Hotel Nusa Dua
The Laguna Hotel
The Laguna, a Luxury Collection Resort & Spa Bali/Nusa Dua
Hotel Style:
#3 Business Hotel in Nusa Dua
#7 Family Hotel in Nusa Dua
#8 On the Beach Hotel in Nusa Dua
#8 Spa Hotel in Nusa Dua
#8 Luxury Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
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Questions & Answers

Here's what travellers have asked, with answers from The Laguna, a Luxury Collection Resort & Spa staff and other travellers.
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Questions? Get answers from The Laguna, a Luxury Collection Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room closer to the beach :)”
 of 5 bubbles fxm8, 23 Feb 2017 | Read review
“Pool view room surprisingly private due to tropical gardens...has a fabulous little balcony for two as well”
 of 5 bubbles wendymI4564KR, 18 Feb 2017 | Read review
“Pay extra for the villa, it is worth it!”
 of 5 bubbles worldtravels673, 14 Feb 2017 | Read review
“Higher rooms”
 of 5 bubbles AdriTag, 9 Feb 2017 | Read review
“Pick a room on a high-floor facing the main lagoon (not lagoon access)”
 of 5 bubbles brushwing, 30 Jan 2017 | Read review
5 of 5