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The Laguna, a Luxury Collection Resort & Spa

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Traveller (4175)
Pool & Beach (889)
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Overview
  • Excellent71%
  • Very good20%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“butler service”(276 reviews)
“kulkul bar”(73 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from The Laguna, a Luxury Collection Resort & Spa
Offers & Announcements: Timeless Package: 20% Off
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Offers from The Laguna, a Luxury Collection Resort & Spa
Offers & Announcements: Timeless Package: 20% Off
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,546)
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2,823 results
Traveller rating
1,955
562
193
68
45
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1,955
562
193
68
45
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All reviewsbutler servicearwana restaurantkulkul barcornerstone delikul kul bara lagoon view roomour honeymoonlagoon accessbeach frontaccess roomwelcome drinkreal balirestaurants and barssun loungersshopping centrebeach barnice beach
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1 - 5 of 2,823 reviews
Reviewed 2 days ago via mobile

Could not fault this place. Absolutely fantastic service, brilliant facilities, perfect room. Regarding the room get a Laguna room coming straight onto the pool- you'll just wish you had if you don't when you come here as it's just so convenient. We came in april...More

1  Thank Painzilla
Response from Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded yesterday

Dear Painzilla, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for sharing a very stunning review and it’s an honor to read the review tittle. We are so glad that you enjoyed your recent stay, from the resort, facilities, perfect...More

Hotel's Favourite
Reviewed 29 May 2017

We stayed at the Laguna for the last leg of our honeymoon last year. We had just returned from a short stay in Gili T and it was a great feeling to arrive into the gated community of luxury resorts in which the Laguna is...More

18  Thank JS1986
Response from Lagunanusaduabali, Manager at The Laguna, a Luxury Collection Resort & SpaResponded 1 June 2017

Dear JS1986, Warmest greetings from The Laguna Resort & Spa, Nusa Dua, Bali! Thank you for sharing a very your wonderful experience thru TripAdvisor . We are very pleased to know that you had a most memorable luxury experience recently especially during your special holiday...More

Reviewed 2 days ago via mobile

Wonderful place to spend a romantic holiday. Quiet, luxurious and friendly. Definitely a place for couples to escape and unwind. The rooms are spacious and the pools and beaches provide many options for lazy afternoons.More

Thank Anne G
Response from Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded yesterday

Dear Anne G, Warmest greetings from The Laguna Resort & Spa, Nusa Dua, Bali! It is thrilled to know that you had a wonderful holiday experience at The Laguna recently on your anniversary and we exceed your expectation in term of quiet, luxurious and relaxing...More

Reviewed 2 days ago via mobile

We have just returned from 12 fantastic nights at The Laguna. To pick the best element, I have to say the Staff, everyone is lovely and keen to make your stay perfect (although I also think Bali is one of the friendliest places I have...More

Thank BusinessandLeisure71
Response from Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 2 days ago

Dear BusinessandLeisure71, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Such a pleasure to read your experience and we are glad you enjoyed our scenery of our resort, cleanliness, the large selection of buffet breakfast and the friendly service rendered by our...More

Reviewed 3 days ago via mobile

Its the second time at Laguna hotel. When we checked in, we felt that we were at home and never left this beautiful place. Since last year our stay at Laguna was amazing, we decided to stay 7 nights this time. The hotel is amazing...More

Thank ChrisMediwaka
Response from Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 2 days ago

Dear ChrisMediwaka, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! First of all, thank you for your return stay and also for taking time to reviewing us on TripAdvisor. We are pleased to learn that you satisfied with our efforts that we...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Babysitting
Shuttle Bus Service
Airport Transportation
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Hot Tub
Pool
Outdoor pool
Details
Price range
US$152 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Nusa Dua
#6 Family Hotel in Nusa Dua
#7 On the Beach Hotel in Nusa Dua
#8 Spa Hotel in Nusa Dua
#9 Luxury Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
US$152 - US$300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Nusa Dua
#6 Family Hotel in Nusa Dua
#7 On the Beach Hotel in Nusa Dua
#8 Spa Hotel in Nusa Dua
#9 Luxury Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
Room types
Suites, Family Rooms, Non-Smoking Rooms
Add Photo Photos
Traveller (4175)
Pool & Beach (889)
Room & Suite (834)
Dining (292)
Amenities (25)
Business Centre & Event Rooms (14)
Family and Play Areas (6)
Questions & Answers
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LouLou2013
20 April 2018|
AnswerShow all 3 answers
Response from lawrencejg2015 | Reviewed this property |
Excellent place for dinner. Remember to eat after 9pm - just check with the beach restaurant about what time they stop serving dinner. It can be quite humid until later in the evening. But I do remember that it cools down... More
0
Votes
Alvin Y
8 April 2018|
Answer
Response from lawrencejg2015 | Reviewed this property |
So the Laguna is a 5* property, part of Starwood Group. Whether or not you are allowed to add a 3rd person to any given room - contact the hotel directly. Most properties allow 2 people in a room + your kids (within... More
0
Votes
Pisces2102
3 April 2018|
AnswerShow all 7 answers
Response from Maldivi | Reviewed this property |
Hi there, You may ask hotel in advance , what side are pool access rooms with afternoon sun. As I remember, rooms facing outer pool and Melia hotel , have afternoon sun. Please, have in mind that balcony is small, just to... More
0
Votes
Room Tips
"I would always recommend a pool access room."
Read review
"Every room type is very good (we have tried almost all (Villas are worth it)"
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"They have rooms directly accessing the pools, if you like."
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"garden view"
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