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The Pavilion Hotel Kuta

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08/06/2017 09/06/2017
1 room 2 adults 0 children
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The Pavilion Hotel Kuta
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176 Reviews from our TripAdvisor Community

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Showing 112: English reviews
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Reviewed 2 weeks ago

I recently spent 11 nights at The Pavilion Hotel and it was a family trip so we had booked 2 rooms. PROS - 24hr reception - Amazing & friendly staff. The team are always willing to have a quick chat and ask about your day. They were sweet and kind enough to buy a birthday cake for my mum. -...

Thank Dii86
England, United Kingdom
Reviewed 4 weeks ago via mobile

As stated in the review below there were bed bugs in our room too. We found them on the bed, saw black spots on the pillows and were bitten a lot. We only realised that they were bed bugs after we checked out and have contacted for an explanation, with no reply! We have spent the day in ubud washing...

Thank MollyM1995
ninuk W, Owner at The Pavilion Hotel Kuta, responded to this review

Dear Guest. We deeply appreciate this quick feedback. And deeply sorry for this unplesant situation. My team has informed me that you stayed with us for 2 nights from 27 april to 29 april 2017 in Room U in Superior. The hotel has been open for 5 years with stelllar reviews with over 2000 reviews for being a very clean...

Captiva Island, Florida
Reviewed 16 April 2017

Is is clean and affordable, it is a good place to stay to start your trip or finish it. it located right in the center close to all the restaurants and shopping boutiques. the pool is cute and fresh after a hot day the staff is very nice.

A TripAdvisor Member
Level Contributor
13 reviews
3 hotel reviews
3 helpful votes
Reviewed 3 April 2017 via mobile

Can't say that much about this hotel because i just stayed an evening. Location is good, pool looked nice, rooms seemed to be clean, A/C worked very well. Rooms and bathroom are very small and WiFi didn't worked at all. But I had a horrible experience here. I woke up at 3 am and saw loads of big bed bugs...

Thank A TripAdvisor Member
ninuk W, Owner at The Pavilion Hotel Kuta, responded to this review

Dear Ms Janina. You stayed on 2 April 17 for 1 night. We always value customer reviews to improve our hotel and services -good or bad. As a reminder our hotel has over 2000 reviews representing very satisfied customers worldwide. With Fabulous ratings. We worked hard over these 5 years to keep our performance- quality high and consistant to earn...

Reviewed 22 March 2017

The staff were polite, helpful and light hearted. The area was quiet but easy to walk to main attractions. The pool is gorgeous, the rooms clean and well appointed. Price was excellent. Can't fault them.

Thank Matt F
Christchurch, New Zealand
Reviewed 16 March 2017 via mobile

Good location on a side street but close walking distance to markets shops and beach.not 100% clean but staff were lovely. It had an actual separate shower which was nice. good value for money only stayed one night

Thank 166crw
Omaha, Nebraska
Reviewed 3 March 2017 via mobile

The staff was very nice and helpful, however they allow people to smoke directly outside of the rooms, which promptly fills all surrounding rooms with smoke. I tried to stay away from my room since the smell made me sick. Would not stay again.

Thank 556kristis
NEWJETS, Owner at The Pavilion Hotel Kuta, responded to this review

Dear Guest, We thank you very much for having stayed at our hotel. We take every customer complaint seriously and the one you brought to our attention is the 1st complaint about smoking smell. We have decided from your complaint to implement as of this coming week that no smoking will occur at our hotel premise. This including gardens, terrace,...

Reviewed 26 January 2017

A very nice place to live in especially for short stays. The staffs were friendly and the ambience and environment of the place was very calm and relaxing. :) My only complain is when I booked the hotel via Expedia, it came out as ZEN Theater Kuta. So I told our taxi driver to find the hotel as such and...

Thank Vikneswaran G
NEWJETS, Owner at The Pavilion Hotel Kuta, responded to this review

Dear Guest. Thank you for staying with us and thank you for sharing with us your experience between Expedia and Zen. We can understand your confusion and that if the taxi. We did not know if the business relationships between Expedia and Zen. This is our first knowledge of it. We will contact Expedia to get an explaination and have...

Melbourne, Australia
Reviewed 18 January 2017

Close to central Kuta but set back on a quiet street the Pavilion has great staff and a fantastic little pool area to escape the Bali heat. Only letdown is no fridge in the rooms but apart from that enjoyed our stay here and certainly would visit again.

Thank Apollo81
NEWJETS, Owner at The Pavilion Hotel Kuta, responded to this review

Dear Guest. We were very pleased to have you with us. And appreciate deeply your inputs and comments. This is the only way we can improve. We will start having in-room refrigerators as of july 2017. Thank you again for staying with us. All the best Owner Ninuk

La Ville-aux-Bois-les-Pontavert, France
Reviewed 6 January 2017 via mobile

The room are not so big but clean,the staff so helpful and always over you warm smile every time.Nice swimming pool sorounded by green plants and Frangipani strategies location around 0.6 km to Kuta beach +- 10 minutes by walk.Not so far from Jogger and Kuta square around 10 minutes by walk and we were walk from Krishna oleh oleh...

Thank Jeny K
NEWJETS, Owner at The Pavilion Hotel Kuta, responded to this review

Dear Customer. We would like to thank you very much for your review. We do have a lot of happy customers from France who come back regularily. So we are very happy you were satified. As a small boutique hotel we try our best to satisfy each customer. Our focus is a very clean establisment and a helpful staff. We...

83 photos of this hotel

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08/06/2017 09/06/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Boutique Hotel in Kuta Bali ... more   less 

Additional Information about The Pavilion Hotel Kuta

Address: Jl. Kuta Theater No 8, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Price Range: €20 - €35 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Pavilion Hotel Kuta 3*
Number of rooms: 30
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Also Known As:
The Pavilion Hotel Kuta Bali
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Questions & Answers

Here's what travellers have asked, with answers from The Pavilion Hotel Kuta staff and other travellers.
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Jakarta, Indonesia
26 days ago
7 months ago
Horsham, Australia

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Questions? Get answers from The Pavilion Hotel Kuta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have kids choose a ground level room as the balcony is not enclosed”
L8900LHmattf, 22 Mar 2017 | Read review
“modern budget hotel - just nice for short stays”
, 25 Jan 2017 | Read review
“Lower floor rooms have great pool access”
Apollo81, 17 Jan 2017 | Read review
“Best rooms are beside a pool.”
saraizalar, 6 Jan 2017 | Read review
“I think the second floor is possibly the best”
mitni, 30 Nov 2016 | Read review
5 of 5
US$31* /night
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Prices are for 1 room, 2 adults
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