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Quest Hotel Kuta

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Quest Hotel Kuta
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397 Reviews from our TripAdvisor Community

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Showing 259: English reviews
Bangkok, Thailand
Reviewed 6 January 2016

First hotel that I stayed in Bali it's nice! the service is so lovely, friendly and helpful for give us for information . The scenery around hotel is quite nice. Food the was OK for first time to eat as well.

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Helpful?
Thank narisa_helen
Kuching, Malaysia
Reviewed 19 December 2015

The place is superb with helpful staff. At first, we were picked up by Nidha from the airport and he brief us about which cab to use, where we should visiting and so on. Thank you! Also, the receptionist is helpful that she arranged us a blue bird cab which charge us reasonable price. Great place to stay!

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Helpful?
Thank Zorren_Teo
Dade F, General Manager at Quest Hotel Kuta, responded to this review

Dear Zorren_Teo, Thank you very much for your nice review!. We have passed along your praises to our front desk associates and ofcourse "Nidha". We are looking forward to welcoming you again very soon. Quest Regards, Dade M. Fatwa

Reviewed 14 December 2015 via mobile

Just wanted to say a big thank you to Nidha for his great attitude and service with a smile at Quest Hotel. Was lovely to receive such great service. The hotel is clean, comfortable and all staff are friendly. What a lovely welcome when we dragged ourselves off the plane at 3am. Nice hot shower and a fantastic bed. Thank...

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Helpful?
Thank Jules G
Dade F, General Manager at Quest Hotel Kuta, responded to this review

Dear Jules G, Thank you very much for choosing us for your last visit in Bali. It was a great pleasure to serve you and it is very nice from you to mention our staff. I will make sure that Nidha gets the recognition he deserves :). His main satisfaction is to please our guests. You know that you may...

Reviewed 11 December 2015

The service was superb, location is not far from airport. so its a perfect hotel for transit or even for staying long stay since its located in central kuta. I found the hotel is clean, and well maintained. Maybe because it is a new building. Breakfast is good, pool is adequate Good parking as well, for those who rent a...

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Thank Arianto P
Reviewed 26 November 2015

It was disappointing but staff were awesome and great (security , reception, barman, shuttle bus driver) thank you all. But towels were smelly and i had to get them changed, toilet door broken and had to ring engineering ,

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Thank Marwan83
Dade F, General Manager at Quest Hotel Kuta, responded to this review

Dear Marwan83, We really appreciate your review and We are sorry that you had experience discomfort and inconvenience due to smelly towel and broken door. Rest assured that our Team took this matter in serious consideration hence corrective measures has been done to prevent future occurrence. Once again Thank You for your review and we look forward to the opportunity...

Newcastle, Australia
Reviewed 20 November 2015

we stayed in this hotel because our flight was move to the next early morning due to ash cloud. Staff are great. Room 103 was terrrible. outdated, my bed looks like linen hasn't been changed with blotched here and there. toilet are dirty. I ask the housekeeping to change the linen. He brought like five of them and all of...

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Helpful?
Thank sandy-lnhl
Dade F, General Manager at Quest Hotel Kuta, responded to this review

Dear sandy-lnhl, We appreciate the feedback from your recent stay at our Quest Hotel Kuta. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades...

Philippines
Reviewed 14 November 2015

We stayed here for almost 5 days. Originally, we stayed at Ayana Hotel. We were not able to go back yet to Manila because of the cancelled flight due to the volcanic eruption. We opted to booked to Quest Kuta because it is near the airport just in case our flight will then push through. I personally was amazed by...

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Helpful?
Thank Bhevette12
Dade F, General Manager at Quest Hotel Kuta, responded to this review

Dear Bhevette12, Thank you very much for your nice review regarding your recent stay with us. It's a pleasure to know that you were satisfied with our premises and services. And Happy to inform you that Nidha, one of our Best staff for his service excellenge and with his great performance now has being promoted in to the Reception. It'll...

Sydney, Australia
Reviewed 1 November 2015 via mobile

Had the pleasure to stay at this wonderful hotel, close to the airport and the city of Kuta. The driver Cantum who picked and dropped me off was super friendly and very helpful. Would definitely recommend this hotel for a short stay. Simple and nice. Thank you.

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Helpful?
Thank Krista-Von M
Dade F, General Manager at Quest Hotel Kuta, responded to this review

Dear Krista-Von M, Thank you so much for your Excellent comments regarding your recent stay at Quest Hotel Kuta, that I will definitely share with my team. It is very encouraging for me and my team to receive positive feedback like yours. If your future travel plans bring you back to Bali, we will be delighted to serve you again....

Palembang, Indonesia
Reviewed 27 October 2015

This hotel is pretty close to the Ngurah Rai Airport (just a few minutes). Discovery Kartika Plaza and Kuta Beach are within 2 km. I stayed twice at this hotel, once in Room 107. The room is clean and there is an access door to the pool from the front of the room. Breakfast was good. The staff responded quickly...

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Helpful?
Thank Bambang S
Dade F, General Manager at Quest Hotel Kuta, responded to this review

Dear Bambang S, Thank you very much for taking the time write your review on tripadvisor. We are happy to learn that you have had an enjoyable and relaxing stay in our Hotel. We always strive to provide the highest level of product, facilities and yet flawless service to our noble guests, hence to receive comments such as yours is...

Berlin, Germany
Reviewed 26 October 2015

We only stayed at Quest Hotel for one night, since we arrived at Bali Airport fairly late and it is pretty close to the airport. Free pickup service from the airport worked out really good and staff is generally very friendly. The room was ok for one night. Clean in general and bed was comfy, too. Breakfast was also good....

Review collected in partnership with this hotel
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Thank Ficker M
Dade F, General Manager at Quest Hotel Kuta, responded to this review

Dear Ficker M, We appreciate the feedback from your recent stay at our Quest Hotel Kuta. We apologize for the issues you experienced, as this is not the service we strive to deliver. We do hope you will give us another chance to make your stay an enjoyable one. Hope to have the opportunity to host you again very soon....

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel with 95 cool, clean, and comfy rooms & suites. The Quest Tuban imaginatively designed with a modern sophistication & contemporary chic. All rooms & suites are welcoming & practical offering an exceptional combination of style & function outfitted for a luxurious escape, but equipped to please the must discorning traveler ... more   less 

Additional Information about Quest Hotel Kuta

Address: Jl. Kediri no. 9, Kuta 80361, Indonesia (Formerly Quest Hotel Tuban)
Region: Indonesia > Bali > Kuta
Price Range: €22 - €65 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Quest Hotel Kuta 3.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Quest Hotel Kuta Bali
Hotel Style:
#55 Spa Hotel in Kuta
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Questions & Answers

Here's what travellers have asked, with answers from Quest Hotel Kuta staff and other travellers.
3 questions
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Questions? Get answers from Quest Hotel Kuta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a room where the fiew toward the pool”
jayagovindadas, 2 Aug 2016 | Read review
“Good to choose upper floor so that you can see further afield.”
  • Nice bed
  • Some amenitites
  • working desk
Othman28, 8 May 2016 | Read review
“High Level floor”
107liemb, 4 May 2016 | Read review
“search for odd numbers on higher floor - it faces pool but outside on floor corridor facing the Mall & street”
Rudy_Haryadi, 24 Apr 2016 | Read review
“please choice room with view to the pool”
jayagovindadas, 11 Apr 2016 | Read review
5 of 5