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Club Mahindra Mussoorie

TripAdvisorUS$127*
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12/06/2017 13/06/2017
1 room 2 adults 0 children
US$138*
US$127*
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US$134*
US$134*
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Club Mahindra Mussoorie
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352 Reviews from our TripAdvisor Community

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There are newer reviews for Club Mahindra Mussoorie
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Showing 352: English reviews
New Delhi
Reviewed 17 March 2017

As you can see in my profile, I love traveling and have reviewed over 100 hotels including number CM properties. This is my review of the Mussoorie one (10th March check-in and 12th March check-out). As stated by another person here, I too got a call when I was on my way from Delhi about the property being OVERBOOKED. I...

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Helpful?
Thank BunnyPunia
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear BunnyPunia, Thank you for taking time out to share with us your feedback, it truly does help us serve you better. We regret the inconvenience caused to you during your stay. Please be assured we have made a note of your feedback and shared it with the concerned teams. Further, request you to share your details with us on...

Reviewed 15 March 2017 via mobile

Worst experience ever. I discussed two days before reaching on receiving call from resort regarding directions and I said that don't give damp room this time as previous visit n also to give room near to reception as we are travelling with small kid n climbing many steps . On reaching resort at 4.40 we were kept waiting for 1.5...

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Helpful?
Thank guls003
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear guls003, We are apologetic about the experience you had at our resort. We have shared your feedback with the entire team and are already taking necessary actions to up the quality of service. We further request you to share your details with us on our Facebook page via Inbox Message for us to assist you better. We hope you...

Reviewed 14 March 2017 via mobile

The property is very well known as Avalon in Mussoorie.Reaching property is a painful experience as the taxis go only up to Gandhi chowk and then on by a cycle rickshaw till a kilometre where in Mahindra's have a pick up arrangement. Food is Fantastic here and the view too Of the hills and Dehradun valley. Hospitality at its best...

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Helpful?
Thank Ravi R
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear Ravi R, Thank you very much for reviewing us on TripAdvisor. It makes us immensely happy to know that you have had a wonderful stay at our property amidst the beautiful landscapes. We will definitely share your appreciations with our team and it truly motivates us! We value your patronage and are looking forward for another opportunity to be...

Reviewed 14 March 2017

This is a very old property and comes with all issues associated with age. In general the place is quite run down and it is also not managed very well as the staff is pretty hands off. Quite a let down when compared to the other resorts of Club Mahindra.

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Helpful?
Thank Rajiv J
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear Rajiv J, We are sad to hear that you did not enjoy your stay with us. Please accept our sincere apologies. Further, request you to share your details with us on our Facebook page via Inbox Message for us to connect with you regarding the concerns highlighted. We hope that you will consider giving us another opportunity to welcome...

New Delhi, India
Reviewed 13 March 2017 via mobile

A road trip from Delhi to Mussoorie we expected the least from the resort but we got the unexpected. The resort kept on calling us where have we reached, the timings when Mall Road gets closed for entry of our car and that it is snowing. It was snowing the moment we reached Mall Road. The entry to the resort...

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Helpful?
Thank Jyoti S
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear Jyoti S, Thank you for taking time out to share such a detailed and delightful review. We are glad to be a part of these wonderful memories you have made on this trip. Being fortunate to work in a place like Club Mahindra and playing host to wonderful guests like you, nothing inspires us more than receiving such encouraging...

Reviewed 7 March 2017 via mobile

Club Mahindra is officially the worst investment ever. Mathematically and also with regard to complicated seasons and availabilities and too many members and non-member bookings. And this time they took it too far, just when i was about to leave for availing a confirmed holiday, i got a call from Club Mahindra Mussorie (some Ms. Geeta Negi) that my booking...

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Helpful?
1Thank Rahul B
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear Rahul B, We are apologetic about the experience you had at our resort. We have shared your feedback with the entire team and are already taking necessary actions to up the quality of service. We further request you to share your details with us on our Facebook page via Inbox Message for us to assist you better. We hope...

New Delhi, India
Reviewed 6 March 2017

Club Mahindra Mussoorie is a good place to be for 2 nights - 3 days kind of trip. I will share what i liked and what i feel needs improvement: Good things: Fun activity: Holiday activity manager performed kathak - i recorded it and showed it to my family members in Delhi as well, superb. Fun zone manager is a...

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Helpful?
Thank Harish_Bali
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear Harish_Bali, Thank you for taking time out to share such a detailed and delightful review. We are glad to be a part of these wonderful memories you have made on this trip. Being fortunate to work in a place like Club Mahindra and playing host to wonderful guests like you, nothing inspires us more than receiving such encouraging feedback....

New Delhi
Reviewed 2 March 2017 via mobile

Good location, very good ambience, very good rooms, good food, good housekeeping staff, good room service, good dinner buffet but poor staff handling buffet. First they relentlessly followed up over room phone and insisted that we book buffet for dinner instead of dining in room. We booked. They asked to come before 10:30pm and so we reached at 10:10pm. But...

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Helpful?
Thank sandy1703
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear sandy1703, Thank you for taking time to review us. It gives us immense pleasure to learn that you have enjoyed the resort and its amenities. We also want to apologize for the difficulties you faced during your stay. We will have this discussed with immediate effect to take corrective measures and improvise. In case you wish to speak with...

Mumbai (Bombay), India
Reviewed 23 February 2017 via mobile

It's one of the few hotels in club Mahindra which is close to market, everything was good, check in , food , fun zone Need to thank few guys Chef Sachidanand from Panorama restaurant who made very good Jain food for us, Tripan,Mohit pandey, Chandra and Devendra Singh negi from Panorama restaurant And last Devendar and Sunil who sits at...

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Helpful?
Thank BhavinSalot
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear BhavinSalot, Thank you for your amazing review and we are absolutely thrilled to know that you had an amazing Club Mahindra experience. Nothing inspires us more than knowing that our guests had a thoroughly enjoyable stay and their expectations were met. Thank you for the wonderful compliments. We have shared your feedback with the team, whose efforts have made...

Reviewed 12 February 2017

It is a great resort to relax and unwind. The resort is on a hill top. But the views from it are spectacular. The resort was clean and well maintained. The front reception staff is very warm and helpful. Overall, I would say a great resort.

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Helpful?
Thank Kamran A
ClubMahindra, OBM - Project Manager at Club Mahindra Mussoorie, responded to this review

Dear Kamran A, We are glad to read that you had a pleasant stay with us during your recent visit to our resort. Thank you for the wonderful compliments. We have shared your feedback with the team, whose efforts have made this possible. It was indeed a pleasure to have you stay with us and we look forward to welcoming...

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12/06/2017 13/06/2017
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Amenities

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  • Restaurant
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  • Family Rooms
In your room
  • Microwave
Internet
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Club Mahindra Mussoorie

Address: Rockcliff Estate,Hill Top | Gun Hill, Mussoorie 248179, India (Formerly Club Mahindra Hilltop Resort)
Region: India > Uttarakhand > Dehradun District > Mussoorie
Price Range: €81 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Club Mahindra Mussoorie 3*
Number of rooms: 75
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Also Known As:
Club Mahindra Hilltop Resort, Avalon Hotel Mussoorie
Hotel Style:
#13 Spa Hotel in Mussoorie
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Questions & Answers

Here's what travellers have asked, with answers from Club Mahindra Mussoorie staff and other travellers.
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Questions? Get answers from Club Mahindra Mussoorie staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms with either Doon valley view or view with mountain ranges on the other side”
sandy_joggy, 8 May 2017 | Read review
“took in between levels only.”
tanishqb2016, 10 Apr 2017 | Read review
“Higher rooms have better views, and lower rooms have less steps to climb.”
priyank9, 3 Apr 2017 | Read review
“try select one bedroom as they have best view.....”
, 20 Mar 2017 | Read review
“Best to avoid this resort.”
324rajivj, 13 Mar 2017 | Read review
5 of 5
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US$127* /night
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Hotels.comUS$134
Expedia.comUS$134
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Prices are for 1 room, 2 adults
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