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Hotel Surya, Kaiser Palace

TravelocityUS$47*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$53*
US$47*
US$53*
US$47*
US$53*
US$47*
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Hotel Surya, Kaiser Palace
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696 Reviews from our TripAdvisor Community

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Showing 591: English reviews
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Hervey Bay, Australia
Reviewed 1 week ago via mobile

We were advised by the hotel that we were staying in that they were unable, due to new regulations, serve us any alcohol. We were slightly miffed as obtaining alcohol in Varanasi is nigh on impossible. They advised us that the Surya Kaiser Palace will be able to serve us. What an oasis in Varanasi! We had four nights of...

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Thank 8TNT5
Reviewed 2 weeks ago

I absolutely loved this hotel. It was clean, comfy and the staff was extremely polite. If you don't mind staying outside of the old city and traveling around 40 min to get near the gaths this is a great place to stay

Review collected in partnership with this hotel
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Thank diana_seclen
England
Reviewed 3 weeks ago via mobile

We arrived at night and our first view was the old neon type sign but with many of the bulbs gone so that not all of the letters were lit up and our hearts sank a little. We pulled up to a large gate with at least 4 heavily armed guards who eventually waived the minivan through. Once the gates...

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Thank SpamboEngland
London
Reviewed 3 weeks ago

This hotel is great! The grounds are all beautiful, the breakfast is basic but nice, the rooms are big and it's really not that expensive. This is the cheapest hotel in Varanasi with a pool. The only drawback is that it's slightly outside of Varanasi but it's a short ride away (and quite nice to escape Varanasi!).

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Thank Livvie T
Stockport, United Kingdom
Reviewed 4 weeks ago

One of the better hotels we stayed in on our tour of Northern India. Our room had a balcony,which was pretty, and whilst it was far too hot to sit out it was very handy for drying the hand washing! The breakfast room windows were left open and when the buffet was quiet some little birds popped in and helped...

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Thank kk19632015
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this review

Thank you for your comments. That was a unique incident that we had in the breakfast buffet. We chose to let the sparrows stay in the nest until they were ready to fly before removing the nest from that area. Unfortunately, these birds are endangered in India and we felt it was important to give this small group a chance....

Edmonton, Canada
Reviewed 20 April 2017 via mobile

Tucked away from the busy street is this beautiful hotel. The common areas--restaurant, pool, and lawn-- are nicely maintained and offer a relaxing atmosphere. The spa is excellent and we loved the food in the restaurant. Rooms are basic but comfortable. Very enjoyable stay.

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Thank DHHWWH
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this review

Thank you very much for your comments. Please visit us again when you return.

Plymouth, United Kingdom
Reviewed 11 April 2017 via mobile

Beautiful hotel set around an attractive garden courtyard. Comfortable quiet rooms, good a/c, helpful and courteous staff, excellent food in the restaurant. We would normally look to eat elsewhere from the hotel restaurant.. but at the Surya you really don't need to (although breakfast was not quite of the same high standard). Although some way from the bustle of the...

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Thank Silverbackwriter
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this review

Thank you so much for taking the time to review us. We are very appreciative of your comments.

Bangalore
Reviewed 10 April 2017

Nice ambience, but slow room service. Good food but bar closes pretty early in night. Good and clean swimming pool. Check in time pretty odd. Good green gardens. Lavish party halls, but too many rules and T&C.

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1Thank Shub S
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this review

Thank you very much for your review. We have a standard check-in time of 2pm and do our best to offer the room earlier if it is available. We look forward to seeing you again.

Toronto, Canada
Reviewed 10 April 2017

This hotel was an oasis in the chaos of Varanasi with lovely rooms, some with balconies, and a lovely garden courtyard. The restaurant was very good and there were lovely shops as well as a bar/lounge.

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Thank Kadimai
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this review

Thank you so much for your comments.

Beckenham, United Kingdom
Reviewed 5 April 2017

If you do not want to be in the middle of all that Varanasi is then this is a good location. This is an old palace and is a comfortable hotel. Rooms are comfortable but could be a little cleaner. The choice of meals available is good. Bar on site which saves some food. Cheaper to arrange own cab from...

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Thank Deirdre B
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this review

Thank you for you feedback and review. We are glad you chose us and we hope you will stay with us when in Varanasi again. Thank you.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
Room types
  • Accessible rooms
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Located in the Cantonment area, the Surya Kaiser Palace is accessible to the airport and railway station, as well as the Buddhist holy site Saranath and numerous Hindu temples on the holy river Ganga. Surya sits on a historical site of an ancient Nepali king's palace built in 1818, named Kesar Castle. Newly restored, this palace is for you to enjoy. A fine dining multi-cuisine restaurant, a unique cafe and juice bar, full service bar, banquet halls, and a swimming pool are all available. Each hotel room has a balcony with a view of the palace and the gardens, where you can dine facing this beautiful building. Surprisingly affordable hotel accommodations will delight and pamper you. Four unique levels of rooms allow you to decide which accommodation suits you best. Each room package has a complimentary breakfast buffet served daily and 24-hour room service. All guests may have full use of the pool, and access to the spa. At Surya Kaiser Palace it is our desire to provide a paradise where guests can relax, rejuvenate, and enjoy their stay. ... more   less 

Additional Information about Hotel Surya, Kaiser Palace

Address: S 20/51 The Mall Road | Cantt, Varanasi 221002, India
Region: India > Uttar Pradesh > Varanasi District > Varanasi
Price Range: €33 - €70 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Surya, Kaiser Palace 3.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Surya Hotel Varanasi
Hotel Style:
#5 Spa Hotel in Varanasi
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Surya, Kaiser Palace staff and other travellers.
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Tokyo, Japan
3 months ago
Buenos Aires, Argentina
over a year ago

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Questions? Get answers from Hotel Surya, Kaiser Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a balcony.”
Kadimai, 10 Apr 2017 | Read review
“Ask for rooms not on side of hotel next to the building site for their extension as work can go on until 2am!”
DeirdreB651, 5 Apr 2017 | Read review
“Room is very nice and in front is the garden which looks very pleasant ”
55gautamg, 5 Apr 2017 | Read review
“Try the spa place”
Translit_ie, 9 Mar 2017 | Read review
“All the floors and and rooms are good”
, 24 Feb 2017 | Read review
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Prices are for 1 room, 2 adults
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