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Hotel Surya, Kaiser Palace

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Hotel Surya, Kaiser Palace
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689 Reviews from our TripAdvisor Community

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Showing 586: English reviews
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Edmonton, Canada
Reviewed 5 days ago NEWvia mobile

Tucked away from the busy street is this beautiful hotel. The common areas--restaurant, pool, and lawn-- are nicely maintained and offer a relaxing atmosphere. The spa is excellent and we loved the food in the restaurant. Rooms are basic but comfortable. Very enjoyable stay.

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Thank DHHWWH
Plymouth, United Kingdom
Reviewed 2 weeks ago via mobile

Beautiful hotel set around an attractive garden courtyard. Comfortable quiet rooms, good a/c, helpful and courteous staff, excellent food in the restaurant. We would normally look to eat elsewhere from the hotel restaurant.. but at the Surya you really don't need to (although breakfast was not quite of the same high standard). Although some way from the bustle of the...

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Thank Silverbackwriter
Bangalore
Reviewed 2 weeks ago

Nice ambience, but slow room service. Good food but bar closes pretty early in night. Good and clean swimming pool. Check in time pretty odd. Good green gardens. Lavish party halls, but too many rules and T&C.

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Thank Shub S
Toronto, Canada
Reviewed 2 weeks ago

This hotel was an oasis in the chaos of Varanasi with lovely rooms, some with balconies, and a lovely garden courtyard. The restaurant was very good and there were lovely shops as well as a bar/lounge.

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Thank Kadimai
Beckenham, United Kingdom
Reviewed 2 weeks ago

If you do not want to be in the middle of all that Varanasi is then this is a good location. This is an old palace and is a comfortable hotel. Rooms are comfortable but could be a little cleaner. The choice of meals available is good. Bar on site which saves some food. Cheaper to arrange own cab from...

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Thank Deirdre B
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this review

Thank you for you feedback and review. We are glad you chose us and we hope you will stay with us when in Varanasi again. Thank you.

Patna
Reviewed 2 weeks ago

This hotel is located in very clean and vip area near by one can get every thing like mall Pvr McDonald's and what to say about the hotel it's really gives u a special feeling hotel is very nice staffs are very kind food taste is also very nice it's a very awesome stay with this hotel

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Thank Gautam G
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this review

Thank you for your kind review. We look forwad to having you stay with us agai.

A TripAdvisor Member
Level Contributor
42 reviews
11 hotel reviews
8 helpful votes
Reviewed 3 weeks ago via mobile

I was travelling with a group of thirteen secular western Buddhists from Australia on a pilgrimage tour. An amazing building with spacious and comfortable rooms. The food provided in the main restaurant was diverse and incredibly tasty. A good location to visit the ghats and Sarnath.

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Thank A TripAdvisor Member
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this review

Thank you so much for your recommendation. We are very honored that your group stayed with us and hope you will return on your next pilgramage. Thank you.

Auckland, New Zealand
Reviewed 4 weeks ago

We checked into this hotel mid morning and the porter took our bags to our room.Very friendly polite porters and wait staff.The room was medium sized, there was free water bottles &, Tea/Coffee facilities in room. The bathroom was IMMACULATE, the room was FANTASTIC, the bed was SUPERB we had a great nights sleep. Room service meals were delicious &...

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Thank Mikewizowski
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this review

Thank you so much for your review. It is very nice to hear that you enjoyed your stay so much and that our staff could make your visit memorable. We look forward to having you here again.

Singapore
Reviewed 4 weeks ago

This is beautiful property, rather nicely maintained, with a good size pool, and various eating and drinking options. One thing you need to realise from the start is that this hotel is roughly 30-40 minutes away from the main action on the ghats. There are plenty of auto's around who will be able to take you there for about a...

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Thank mbaas
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this review

We are glad to hear that you enjoyed staying with us. The second most popular attraction here in Sarnath, where Lord Buddha gave his first teachings. It is a very important site to all, but mostly to Buddhist pilgrims. The archaeological stupa, as well as international temples and ashrams, make this a very special place in contrast to the ghats....

East Haddam, Connecticut
Reviewed 4 weeks ago

Loved staying here. The food was excellent (including fresh juice bar type drinks in delicious combinations), the spa delightful, and the shopping really fun. The architecture and history made this a really interesting and beautiful experience.

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Thank RobinRFox
SGautam, Owner at Hotel Surya, Kaiser Palace, responded to this review

Thank you very much for your review. We are happy to hear you enjoyed your stay. Please visit us again. Thank you.

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Pool
  • Room Service
  • Restaurant
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Located in the Cantonment area, the Surya Kaiser Palace is accessible to the airport and railway station, as well as the Buddhist holy site Saranath and numerous Hindu temples on the holy river Ganga. Surya sits on a historical site of an ancient Nepali king's palace built in 1818, named Kesar Castle. Newly restored, this palace is for you to enjoy. A fine dining multi-cuisine restaurant, a unique cafe and juice bar, full service bar, banquet halls, and a swimming pool are all available. Each hotel room has a balcony with a view of the palace and the gardens, where you can dine facing this beautiful building. Surprisingly affordable hotel accommodations will delight and pamper you. Four unique levels of rooms allow you to decide which accommodation suits you best. Each room package has a complimentary breakfast buffet served daily and 24-hour room service. All guests may have full use of the pool, and access to the spa. At Surya Kaiser Palace it is our desire to provide a paradise where guests can relax, rejuvenate, and enjoy their stay. ... more   less 

Additional Information about Hotel Surya, Kaiser Palace

Address: S 20/51 The Mall Road | Cantt, Varanasi 221002, India
Region: India > Uttar Pradesh > Varanasi
Price Range: €41 - €83 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Surya, Kaiser Palace 3.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Surya Hotel Varanasi
Hotel Style:
#4 Spa Hotel in Varanasi
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Surya, Kaiser Palace staff and other travellers.
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Tokyo, Japan
2 months ago
Buenos Aires, Argentina
over a year ago

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Questions? Get answers from Hotel Surya, Kaiser Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a balcony.”
Kadimai, 10 Apr 2017 | Read review
“Ask for rooms not on side of hotel next to the building site for their extension as work can go on until 2am!”
DeirdreB651, 5 Apr 2017 | Read review
“Room is very nice and in front is the garden which looks very pleasant ”
55gautamg, 5 Apr 2017 | Read review
“Try the spa place”
Translit_ie, 9 Mar 2017 | Read review
“All the floors and and rooms are good”
, 24 Feb 2017 | Read review
5 of 5