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The Gateway Hotel Ganges Varanasi

1,626 reviews
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Traveller (619)
Room & Suite (148)
Dining (42)
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Overview
  • Excellent35%
  • Very good42%
  • Average18%
  • Poor3%
  • Terrible2%
Travellers talk about
“taj hotels”(56 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
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Reviews (1,626)Write a Review
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All reviewstaj hotelsvaruna restaurantindian restauranttaj grouptour groupsnice poolswimming poolduty managernadesar palacean oasistravel deskbreakfast and dinnercourteous staffexcellent staycomfortable roomscomfortable staythe river
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401 - 405 of 1,330 reviews
Reviewed 3 July 2016

Having been in other hotels in India, this was a surprise. It´s suppose to be one of the best in Varanasi... but it does not feel like it. Not at all, quite the opposite. The check-in was impersonal, slow, not nice. The rooms does not...More

Thank Cramond07
Response from GatewayVaranasi, General Manager at The Gateway Hotel Ganges VaranasiResponded 6 July 2016

Dear Guest, Thank you for choosing The Gateway Hotel Ganges Varanasi and for sharing your feedback on Trip Advisor. I would like to apologise on behalf of the hotel and the team for the inconvenience caused during your stay with us. Please be assured I...More

Reviewed 3 July 2016 via mobile

We drove down from Kolkata for a road trip to Varanasi and stayed at the gateway hotel. The hospitality is excellent as you expect from the Taj group of hotels. The room service was excellent. The food was also very good. The morning buffet is...More

Thank Surjya
Response from GatewayVaranasi, General Manager at The Gateway Hotel Ganges VaranasiResponded 5 July 2016

Dear Guest, Thank you for choosing The Gateway Hotel Ganges Varanasi and for sharing your feedback on Trip Advisor. It gives me great pleasure to read your kind words on overall stay, food and overall services. Your kind words have been shared with the entire...More

Reviewed 30 June 2016

Very good property, good staff attitude Needs service quality and F&B improvement Excellent property with friendly staff SPA should be closed unless completely revamped Very good Bar and barman's cocktailsMore

Review collected in partnership with this hotel
Thank Pramod B
Response from GatewayVaranasi, General Manager at The Gateway Hotel Ganges VaranasiResponded 2 July 2016

Dear Guest, Thank you for choosing The Gateway Hotel Ganges Varanasi and for sharing your feedback on Trip Advisor. I am sorry you had mixed feelings during your stay with us. Please be assured I have personally examined the issue mentioned in your feedback pertaining...More

Reviewed 28 June 2016 via mobile

Away from the super noisy city. I believe this is one of the better options in varanasi. Rooms were clean but a bit damp and the old. The furniture was old and not in a nice way. The bedding and the linens definitely needed an...More

Thank Manudelhi07
Response from GatewayVaranasi, General Manager at The Gateway Hotel Ganges VaranasiResponded 29 June 2016

Dear Guest, Thank you for choosing The Gateway Hotel Ganges Varanasi and for sharing your feedback on Trip Advisor. I am sorry you had mixed feelings during your stay with us. Please be assured I have personally examined the issue mentioned in your feedback pertaining...More

Reviewed 26 June 2016

The hotel is serviced (at least in the restaurants) by old timers - the pleasant story telling sorts. We didn't have a reservation but the staff was kind enough to finally make place for us in one of the suites of the hotel. Very comfortable...More

Thank oncethegrey
Response from GatewayVaranasi, General Manager at The Gateway Hotel Ganges VaranasiResponded 29 June 2016

Dear Guest, Thank you for choosing The Gateway Hotel Ganges Varanasi and for sharing your feedback on Trip Advisor. It gives me great pleasure to read your kind words on the courtesy services of the staff. Your kind words have been shared with the team...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Free Internet
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$90 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Varanasi
#2 Luxury Hotel in Varanasi
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$90 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Varanasi
#2 Luxury Hotel in Varanasi
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (619)
Room & Suite (148)
Dining (42)
Pool & Beach (33)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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pmnitie
9 November 2017|
AnswerShow all 4 answers
Response from pagarwal67b | Reviewed this property |
Hi we had arranged transportation and Ganga Aarti and othe local sightseeing thru Beespoke Travels based out of Delhi. The arrangements were good and reliable Most top hotels in India are also able to do this
0
Votes
NannyLinda77
4 October 2017|
AnswerShow all 9 answers
Response from Valerie T | Reviewed this property |
Good morning There was not a collar or tie in sight. Smart casual is very appropriate. It is too hot for anything tight round the neck. Enjoy your holiday.
1
Vote
Sujit S
24 June 2017|
AnswerShow all 2 answers
Response from Sridhr65 | Reviewed this property |
Sujit..better make a call to hotel..as it depends on your booking
0
Votes
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Room Tips
"The rooms are not very large so you may need an additional room with a third person"
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"Garden view"
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"Ask for one of the newly refurbed ones but you will be near where they are working on others"
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"Avoid booking till the renovation is complete."
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