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The Gateway Hotel Ganges Varanasi

Orbitz.comUS$64*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$71*
US$64*
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US$71*
US$71*
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The Gateway Hotel Ganges Varanasi
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1,479 Reviews from our TripAdvisor Community

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Showing 1,194: English reviews
Mumbai
Reviewed 12 January 2016

The property is big and has kitchen garden, huge garden of roses and other flowers, it also has a pond for lotus.. what's funny is being a Taj property it is not maintained very well, you could see paint stains at lot of places, pillow in bedroom are too thick.. they gave me a day long pain in the neck,...

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Helpful?
Thank vikycool
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples! Thank you for taking the time to complete our survey in Trip Advisor. Please accept our sincere apologies for the inconvenience caused to you during your stay. Please allow me to assure you that I have personally examined the issue stated in your feedback with regards to room facilities and product.The concern...

Miami Beach, Florida
Reviewed 12 January 2016 via mobile

This hotel upgraded my room to a suite. I like the cool 1950's style mid century modern furniture and towel rolled into the shape of an elephant. The great food and wine in the on site Restarant:delightfully spicy! So hot at first I mentioned it to my waiter. He brought a cooling agent, yogurt which helped a lot! Then he...

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Helpful?
Thank lisaliza22
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples! Thank you for completing our survey in Trip advisor. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Please feel to contact me directly...

La Romana, La Romana, Dominican Republic
Reviewed 7 January 2016 via mobile

Moderate hotel. No luxury at all, which may be needed after you spend all day in this amazing, but chaotic environment. Staff friendly, rooms clean, and food is great. If you were to visit Varanasi this is the place to stay Look like it would be good for family with small kids. Nice pool and garden. Good gym.

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Helpful?
Thank Edward D
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples!. Thank you for taking the time to provide feedback on trip advisor. We are pleased to hear your praiseworthy feedback about the cordial staff, upkeep & cleanliness of room, taste & quality of food, garden and swimming pool. This helps a great deal for the motivation of the staff and helps them...

nainital
Reviewed 7 January 2016

I visited Varanasi in the month of October, alone. I decided to stay at the taj coz well I thought it will be the safest place for a single woman traveler. Yes it was. As a hotelier myself I was left wanting for more in terms of service. At the time of check in nobody told me the way to...

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Helpful?
Thank traveladdict36
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples! Thank you for taking the time to complete our survey in Trip Advisor. Please accept our sincere apologies for the inconvenience caused to you during your stay. Please allow me to assure you that I have personally examined the issue stated in your feedback with regard to overall service at front desk,...

New Delhi, India
Reviewed 6 January 2016

I went to this property in Dec'15 and was disappointed by the service and food. Although Nicely built and good location - the food we ordered in the room was tasteless and not cooked properly. It took them 2 hours to service the food.

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Helpful?
1Thank sumit_nitian1
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples! Thank you for taking the time to complete our survey in Trip Advisor. Please accept our sincere apologies for the inconvenience caused to you during your stay. Please allow me to assure you that I have personally examined the issue stated in your feedback with regard to overall service and taste and...

Gurugram (Gurgaon), India
Reviewed 5 January 2016

The Taj Gateway - used to be called the Taj Ganges. It perhaps is one of the earliest properties in the Taj portfolio. Indeed it is old - signs of it show in some places of the property and it definitely needs renovation. However, the hotel still exudes its old world charm. Located in the cantonment area of the city...

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Helpful?
Thank Aneesh2011
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples! Thank you for taking the time to complete our survey in Trip Advisor. Your feedback is essential in our effort to improve our service standards. We welcome your feedback on product, room upgradation, sensitivity of associates towards the guest needs at Varuna restaurant and enhancement of hotel facilities. We shall definitely keep...

Great Falls, MT
Reviewed 4 January 2016 via mobile

This is as comfortable as it gets here. Good pool. Good workout room. Excellent grounds. Staff could be friendlier and more helpful. Food is just alright. We had better on our tour. But there is so much to here you really just need a place to sleep. This worked

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1Thank VPFamily
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples! Thank you for taking the time to complete our survey in Trip Advisor. Your feedback is essential in our efforts to improve our service standards. Please accept our sincere apologies for the inconvenience caused to you during your stay. Please allow me to assure you that I have personally examined the issue...

Paris, France
Reviewed 3 January 2016 via mobile

A big hotel, very expensive for India but clean and comfortable. Rooms have zero charm, really. Food is ok. The location is not convenient, very far from the old city where everything is. Air pollution in this city is insane. You cannot imagine. The town is also very dirty, so when you get back to this hotel, it definitely feels...

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Helpful?
Thank Djoulli
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples! Thank you for taking the time to provide feedback on trip advisor. We are very glad to know you were pleased with the hotel overall. We welcome your feedback on décor of the room and shall definitely keep your feedback as a guideline for improvements. We look forward to hosting your stay...

Chennai (Madras), India
Reviewed 2 January 2016

The Gateway Varanasi has been described as an oasis of peace and tranquility in the midst of the dust and din of Varanasi, and the Hotel lives up to this description. With the inviting ambience, the extensive and beautiful grounds and the mostly attentive staff, the hotel is simply the best place to stay while in Varanasi. Having said that,...

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Helpful?
Thank Thekkemadom
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples! Thank you for taking the time to provide feedback on trip advisor. We are pleased to read that your stay, product and overall services was as per your expectation. This is always a pleasure to hear the words of appreciation from guests like you, who spare time out and write about the...

Sydney, Australia
Reviewed 1 January 2016

Grounds are terrific but staff a bit disinterested. Smug concierge. Young staff are excelelnt and connot do enough to please. Older staff a bit pompous and delegated to young people all the time. Dilip in particular was disappointing. Swanned around asking whether we were OK but did absolutely nothing when we asked for things. Asked him for coffee three times...

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Helpful?
Thank Alexfox1611
GatewayVaranasi, General Manager at The Gateway Hotel Ganges Varanasi, responded to this review

Dear Guest, Greetings from The City of Temples! Thank you for taking the time to complete our survey in Trip Advisor. Please accept our sincere apologies for the inconvenience caused to you during your stay. Please allow me to assure you that I have personally examined the issue stated in your feedback with regards to sensitivity of associates towards the...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Group-oriented mid-rise hotel centrally located on Raja Bazar Road at Nadesar Palace Grounds, on the banks of the Varuna River. ... more   less 

Additional Information about The Gateway Hotel Ganges Varanasi

Address: Nadesar Palace Grounds | Cantonment, Varanasi 221002, India (Formerly Taj)
Region: India > Uttar Pradesh > Varanasi
Price Range: €57 - €152 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Gateway Hotel Ganges Varanasi 5*
Number of rooms: 130
Reservation Options:
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Hotel Style:
#1 Business Hotel in Varanasi
#2 Luxury Hotel in Varanasi
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Questions & Answers

Here's what travellers have asked, with answers from The Gateway Hotel Ganges Varanasi staff and other travellers.
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Questions? Get answers from The Gateway Hotel Ganges Varanasi staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“fantastic view, perhaps the best in Varanasi”
hamlet_9, 13 Apr 2017 | Read review
“Quiter rooms”
fscavalcanti, 11 Apr 2017 | Read review
“We enjoyed the views at the front of the hotel overlooking the garden and main road.”
RodgerH74, 15 Mar 2017 | Read review
“A room in the renovated section of the hotel ....5th floor....”
sshawtriples, 15 Feb 2017 | Read review
“Ask to see your rooms. The staff seemed very accommodating”
FlyMikeNow, 28 Jan 2017 | Read review
5 of 5
Orbitz.com
US$64* /night
View Deal
Expedia.comUS$71
Booking.comUS$71
TripAdvisorUS$64
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Prices are for 1 room, 2 adults
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