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Utkarsh Vilas

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Utkarsh Vilas
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259 Reviews from our TripAdvisor Community

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Showing 174: English reviews
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New Delhi, India
Reviewed 4 weeks ago via mobile

We had booked stay for 1 night at the hotel because of its proximity to Taj Mahal. The reception area was sadly maintained with dis-interested person at the front desk. The lift was in a condition that it might fall anytime. As we levelled to our floor, the only view we got was of the road!!! Room was decent, but...

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1Thank npathak2311
York, United Kingdom
Reviewed 8 January 2017

This hotel stood out as being by far the worst on our trip. We only stayed one night but it doesn't take long to work out that this hotel needs to work hard in several areas to meet (reasonable) customer expectations. The first thing that struck us was that the staff on duty in the massive reception area didn't seem...

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1Thank 123Halcyon
A TripAdvisor Member
Level Contributor
6 reviews
6 hotel reviews
4 helpful votes
Reviewed 7 January 2017 via mobile

We stayed in this hotel for New Year's Eve as part of a larger tour of India. On first impression the room was great as it was massive! However we soon realised that certain things did not work, such as the shower had no hot water and the room was so big it was cold! I asked for a heater,...

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Thank A TripAdvisor Member
New Delhi, India
Reviewed 7 January 2017

The hotel staff is awfully untrained in hospitality and do not have any idea about how to treat customers. There was no welcome at the hotel entrance. The checkin process was mechanical. We checked in at around 4 PM. There was no hot water in the bathrooms. The intercom was not working. After repeated calls to front desk, one guy...

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Thank abesongeorge
Reviewed 4 January 2017 via mobile

OMG! When you see these hotel, is like ok looks like a heritage hotel, with a nice facade in the middle of Agra, the reception area is decent and you kind of have this heritage (but brand new) feeling. The first problem we encounter was the PostNet machine was not working properly, they swiped the card like 4 or 5...

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Thank Rosario E
Reviewed 31 December 2016 via mobile

We arrived into our room. Decoration seems good but very old and toilet & shower does not work. No wifi in the rooms and every body should use internet at the lobby, it was very slow & disconnected. No good breakfast, No hot water for shower

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Thank Hossein J
Halifax, United Kingdom
Reviewed 27 December 2016 via mobile

Booked into here by our tour company as our train had been cancelled. Actually looked quite smart at first but rooms were rather tired, our room felt like it had been recently decorated but then they had left everything else including a very leaky bathroom. However on paying the rather inflated prices for drinks, the front desk, in cahoots with...

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Thank InfantusMaximus
Toronto, Canada
Reviewed 23 December 2016

outdated, but had that India charm which makes you forget the need for all the amenities of home. Clean, good option for visiting the Taj. Good spot to see Agra from. Nice breakfast which is included with room.

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Thank Mark H
Bristo
Reviewed 21 December 2016 via mobile

The hotel looks good when you arrive. There is a very polite indian guy who opens the door of your car.... and thats about it. There is no 'to serve' mentality as can be found everywhere else in India. Coffee tastes like dirty water, food is not cooked or prepared wrong, no hot water in the shower and no interest...

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Thank Alexander B
Adelaide, Australia
Reviewed 29 November 2016

We arrived into our room and it was un-breathable due to musty air. We obtained a room change and this room was better but was still musty. We then had to ask for the lights to be fixed as only 1 out 4 lights in the room were working. The TV did not work. There was no Hot water to...

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Thank Craig H

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Utkarsh Vilas is located 1 Kilometer from the Taj Mahal. An interlude at the Utkarsh Vilas is truly unforgettable. Enriched by the royal service makes an interlude at The Utkarsh Vilas exclusive and unforgettable. Come and stay at Utkarsh Vilas for a true luxury. Hotel is centrally located and all the monuments are nearby. ... more   less 

Additional Information about Utkarsh Vilas

Address: Fatehabad Road | Opposite TDI Mall, Basai, Agra 282001, India
Region: India > Uttar Pradesh > Agra
Price Range: €62 - €83 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Utkarsh Vilas 3*
Number of rooms: 68
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Also Known As:
Utkarsh Vilas Hotel Agra
Utkarsh Vilas Agra
Hotel Style:
#30 Spa Hotel in Agra
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Questions & Answers

Here's what travellers have asked, with answers from Utkarsh Vilas staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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