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ITC Mughal, Agra

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ITC Mughal, Agra
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3,759 Reviews from our TripAdvisor Community

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Showing 3,366: English reviews
Ambala, India
Reviewed 16 January 2016

I was on a two days trip to Agra as it was my daughter's birthday & we had already planned it that way. I made my reservations with ITC Mughal. I will appreciate the quality of my stay as I was provided with the best room in class as a courteous gesture of Welcome Diva Heena. I was with my...

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2Thank neerajhanda
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

Jaipur, India
Reviewed 15 January 2016

Very nice hotel. Stayed for a night and our room was upgraded to the suite. Sarika at the reception is very nice and helpful who took us around and provided all information about the amenities at the hotel. The bathroom needs renovation. Excellent food and the motor bike ride at the hotel was great fun! The only problem with the...

Review collected in partnership with ITC hotels
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2Thank priyanshu2014
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

College Station, Texas
Reviewed 15 January 2016

I am going to be really honest, our trip to India consisted of 5 star hotels in 4 different cities and ITC Mughal fared last when comparing the hotels. We came to ITC Mughal after leaving the Jai Mahal Palace in Jaipur. Right when you walk into the Jai Mahal Palace they greet you with garlands and treat you like...

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2Thank PDG16
Auckland, New Zealand
Reviewed 15 January 2016

we stayed here 1 night on our honeymoon. The staff were super helpful and friendly. We even had a special cake delivered to us which was very thoughtful. Great amenities, played tennis but the balls and rackets were not free. Spa is beautiful but again treatments become very costly with all the taxes added on. Food was good. Overall we...

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Helpful?
Thank Amy Morgan B
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

Newport Beach, California
Reviewed 14 January 2016

We thought this was a clean, beautiful hotel. We ate three times at their restaurant - the food was very good and good selection. There were a lot of people there that came from all over the world. Staff was courteous , great English and highly responsive to any requests. We have stayed at other hotels in smaller towns in...

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Thank yardbabe
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

College Station, Texas
Reviewed 14 January 2016

Shocked to see that ITC Mughal fared so poorly compared to Taj group of hotels. We were so disappointed during our recent stay at ITC Mughal. Front desk staff extremely unfriendly and unhelpful. Looked like they were being forced to do their job. Housekeeping services extremely slovenly. Rooms not cleaned and inspected properly before being allotted. In one of our...

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3Thank Mau794
Launceston, United Kingdom
Reviewed 14 January 2016

Up at 7.pm today.breakfast selection was really good and set us up for the 4,hours drive to Agra.Our drive out of Delhi is through narrow streets and quieter due no doubt to the fact that today,6th.Is Sunday. We pass through small villages with shops that are past their best and onto the toll road to Agra.The road is in good...

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Thank terence s
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

north wales
Reviewed 14 January 2016

We stayed for just 1 night, nice hotel and staff were very helpful. convenient location only a short drive to the Taj Mahal. Buffet Breakfast was very nice. We had a nice room it was nice and clean with good air conditioning

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Thank ngaio23
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

Bucks
Reviewed 14 January 2016

A very modern design hotel, although built some years ago. Beautiful grounds, pools and swimming pool, with places to walk and to sit. The food was varied and excellent, with plenty of dining options. The hotel is very clean and well maintained. Outside is a different matter - the streets are impossible to walk in, the traffic is manic and...

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Thank ChilternsBucks
ITCMUGHAL, Manager at ITC Mughal, Agra, responded to this review

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments such as yours that inspire us to strive for greater heights of excellence in our...

mumbai
Reviewed 13 January 2016 via mobile

One of the beautiful property with quite efficient staff. Excellent Indian Restaurant and one of the best Indian breads I have ever had in my life. Room sizes are quite decent but when it comes to decor , they need an urgent renovation . Infact the first room we were given was horrible with black patches on mirror n was...

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Thank traveller-Mumbai-26

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about ITC Mughal, Agra

Address: Taj Ganj, Agra 282001, India
Region: India > Uttar Pradesh > Agra
Price Range: €60 - €187 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Mughal, Agra 5*
Number of rooms: 233
Reservation Options:
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Also Known As:
Itc Mughal, Agra Hotel Agra
Itc Mughal Hotel Agra
Sheraton Agra
Agra Itc Mughal Hotel
Hotel Style:
#4 Business Hotel in Agra
#4 Family Hotel in Agra
#6 Romantic Hotel in Agra
#10 Luxury Hotel in Agra
#11 Spa Hotel in Agra
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Questions & Answers

Here's what travellers have asked, with answers from ITC Mughal, Agra staff and other travellers.
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Questions? Get answers from ITC Mughal, Agra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to be nearer the lobby as you can be along way from the centre if you have a room at the far corner of the hotel”
bougivalbob, 26 Apr 2017 | Read review
“a stone throw away from the Taj”
GlendaG674, 24 Apr 2017 | Read review
“Get a room with a massage chair, wonderful after tourist walking all day”
nadineb439, 22 Apr 2017 | Read review
“The hotel seemed very good value. If it is affordable, a suite is worth it.”
UKBigman, 19 Apr 2017 | Read review
“choose another hotel”
LMC_Canada, 17 Apr 2017 | Read review
5 of 5