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ITC Mughal, Agra

4,315 reviews
#13 of 147 Hotels in Agra
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Traveller (2544)
Room & Suite (760)
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Overview
  • Excellent55%
  • Very good27%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“taj bano”(160 reviews)
“mughal suite”(77 reviews)
“massage chair”(62 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from ITC Mughal, Agra
Special Price: Book Direct & Save 10%
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Reviews (4,315)Write a Review
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2,074
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Show reviews that mention
All reviewstaj banomughal suitemassage chairkaya kalpbuffet restaurantupgraded to a suitebeautiful hotelspecial thanksduty managerfront officean oasisgreat hospitalitycoffee shopindian foodcourteous staffpeshawripeshwari
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1,041 - 1,045 of 3,861 reviews
Reviewed 20 August 2016 via mobile

Booking the hotel from their site was a bit of a chore, but after the initial hiccup everything was smooth sailing. Was greeted with a pleasant namaste right from arrival, and a big shout to Mr Nadeem who upgraded us to the royal mughal suite...More

3  Thank arjuns331
Response from ITCMUGHAL, Manager at ITC Mughal, AgraResponded 3 September 2016

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments...More

Reviewed 19 August 2016

The hotel is okayish. The staff are slow. Bathroom fixtures are old and not well kept. Some of the rooms have a view of Taj. Also Taj is visible from the Terrace. Apart from there is nothing great about the place Was there as a...More

Thank Roshan P
Reviewed 19 August 2016

This hotel is very beautiful.. excellent services except room service... for anything in room u need to wait long sometime. Banquet & Restaurant staff is very nice & helpful. I can easily give 4.5**** to the hotel for our overall stay.More

2  Thank Bipin R
Response from ITCMUGHAL, Manager at ITC Mughal, AgraResponded 3 September 2016

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments...More

Reviewed 19 August 2016

We stayed for in July 2016 as part of our honeymoon. The hotel bills itself as 5 star and is far from it - Other than the entrance and lobby, the hotel is like a UK Travel Lodge. I think there was / is a...More

1  Thank ChrisBoyes
Response from ITCMUGHAL, Manager at ITC Mughal, AgraResponded 3 September 2016

Dear Guest, Greetings from the city of the Taj! At the outset, I would like to take this opportunity to thank-you for taking the time and effort in sharing your valuable feedback regarding your recent stay at ITC Mughal – A Luxury Collection. We have...More

Reviewed 18 August 2016

The hotel is beautiful and well maintained. Our stay here was incredible and I would love to come back. The staff was friendly and my kids were pampered. Their breakfast spread is very good. If you are in Agra, this is the hotel to be...More

Thank William D
Response from ITCMUGHAL, Manager at ITC Mughal, AgraResponded 3 September 2016

Dear Guest, Greetings from the city of the Taj! I would like to take this opportunity to thank-you for choosing ITC Mughal – A Luxury Collection Hotel. We are indeed delighted to know that the services rendered were up to your expectations. It is comments...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Outdoor pool
Details
Price range
US$81 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Agra
#4 Family Hotel in Agra
#6 Romantic Hotel in Agra
#11 Luxury Hotel in Agra
#12 Spa Hotel in Agra
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$81 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Agra
#4 Family Hotel in Agra
#6 Romantic Hotel in Agra
#11 Luxury Hotel in Agra
#12 Spa Hotel in Agra
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (2544)
Room & Suite (760)
Pool & Beach (180)
Dining (167)
Amenities (66)
Family and Play Areas (36)
Questions & Answers
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Zanarail
19 January 2018|
AnswerShow all 2 answers
Response from Brian F | Reviewed this property |
Quite. Paid WiFi is a thing of the past. Met a lady who had stayed in 3 ITC hotels in India up to that point and steaming when I told her this one too ! Now in a small hotel in the wilds of Rajasthan.....guess what...free... More
0
Votes
Pooja R
17 August 2017|
AnswerShow all 7 answers
Response from ITCMUGHAL | Property representative |
Dear Guest, Sincere apologies for the delay in responding to your query. We do have a Bar - Maikhana, situated in a separate section of the Lobby. Please do let us know if we could be of any further... More
0
Votes
Rahul G
4 August 2017|
AnswerShow all 8 answers
Response from ITCMUGHAL | Property representative |
Dear Guest, Namaskar!! We are in receipt of your query regarding 24 Hour Check In and Check Out and would like to inform you that the Check in time is 2pm and the Check out time is 12 noon. Please do feel free to get... More
0
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Room Tips
"The suite given to us was having inner hotel view. Try to get a suite with a swimming pool or outside view..."
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"Try to get pool view rooms and remember to check with Front Office if your room is closer to Lobby or not"
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"Look up to better hotel options"
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"Pool acing rooms."
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