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The Gateway Hotel Church Road

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The Gateway Hotel Church Road
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571 Reviews from our TripAdvisor Community

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Showing 563: English reviews
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Reviewed 1 week ago

We arrived as a family party of six, three family couples, in the second half of February 2017. From the moment of our arrival until the moment of departure we were treated with excellent service, exceptional courtesy and respect and a high standard of accommodation and culinary delight. If honest I could be slightly critical about the general condition of...

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Helpful?
Thank Pete H
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr. Pete, Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. I am delighted to know that you had a comfortable stay. We have noted your feedback regarding the billing discrepancy and will certainly have it addressed. We look forward to your continued patronage of The Gateway Hotel Coonoor and...

Tirupur, India
Reviewed 1 week ago

You can enjoy with family in this hotel. All associates are friendly and you can enjoy the playing amenities like football, volley ball, cricket, shuttle and cycling. They also provide indoor games like chess, carom also kids playing room available. Rooms are spacious and garden is maintained fantastic.

Review collected in partnership with this hotel
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Helpful?
Thank 818gopinaths
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr. Gopinath, Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. I am delighted to know that you had a comfortable stay. We look forward to your continued patronage of The Gateway Hotel Coonoor and assure you of our best attention and services at all times. Regards R.Muralidharan General Manager

Pune, India
Reviewed 1 week ago

Taj Gateway hotel at Coonoor is a wonderful old yet well maintained colonial property spread over 5 acres of lush green surroundings..... With well kept old pine trees and other colorful flower species, the surrounding of this property is so lovely,green and soothing for your eyes and soul.... Amazingly peaceful hotel rooms and well kept garden along with wonderful food..........

Review collected in partnership with this hotel
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Helpful?
Thank Makarand B
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr. Makarand, Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. I am delighted to know that you had a comfortable stay. We look forward to your continued patronage of The Gateway Hotel Coonoor and assure you of our best attention and services at all times. Regards R.Muralidharan General Manager

Dallas, Texas
Reviewed 1 week ago

We visited the Gateway Coonoor from March 4th through the 9th. It is a hidden gem in the NIlgiris. We were accorded a warm welcome by Mr. Murlidharan, the GM, and his team. Throughout our stay the hotel team provided us outstanding, prompt and courteous service. They were always eager to go the extra mile in fulfilling our desires. The...

Review collected in partnership with this hotel
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Helpful?
Thank Jagjeet B
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr. Bindra, Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. I am delighted to know that you enjoyed the stay, food and service. You kind words of appreciation for the services rendered by Chef Ramalingam and other staff were shared with the team. We look forward to your continued...

London, United Kingdom
Reviewed 2 weeks ago

We were shown the largest suite in the hotel as we arrived and although we were amazed at the stunning marble bathroom the size of a sitting room, a dressing room, a sitting room and an entrance area it was dark and no outside space to sit. But don't be put off by this because the most charming assistant manager...

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Helpful?
Thank Theresa S
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Ms. Theresa, Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. I am glad to know that you had a comfortable stay. We look forward to your continued patronage of The Gateway Hotel Coonoor and assure you of our best attention and services at all times. Regards R.Muralidharan General Manager

Chennai (Madras), India
Reviewed 2 weeks ago

One of the finest old Hotel with superb service. special mention for Front office ,Housekeeping,Laundry(the best),Restaurant,Banquests,all of them contributed for taking care of us very well .Little improvement for Rooms can be done , The service make up for it.

Review collected in partnership with this hotel
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Helpful?
Thank pkrishnan2017
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Mr. Krishnan, Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. I am delighted to know that you had a comfortable stay. Your kind words of appreciation for the services rendered were shared with the team.. We look forward to your continued patronage of The Gateway Hotel Coonoor and assure...

Pune, India
Reviewed 2 weeks ago

Excellent hotel, really attentive and nice people on staff, CLEAN - very clean. A bit expensive, but I really didn't mind paying that much more for clean sheets and clean washrooms. The food was good as well, although their South Indian fare was not up to the mark.

Review collected in partnership with this hotel
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Helpful?
Thank 571kanchanb
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Ms. Kanchan, Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. I am delighted to know that you had a comfortable stay. We look forward to your continued patronage of The Gateway Hotel Coonoor and assure you of our best attention and services at all times. Regards R.Muralidharan General Manager

Bangalore, India
Reviewed 3 weeks ago

An excellent and tranquil place to stay considering the amazing service levels. The staff was very courteous and friendly. My kids thoroughly enjoyed the stay esp. the outstanding magic show. Activities inside the hotel kept us alive and we never bothered to visit outside the hotel!! Veg. food options can be improved.

Review collected in partnership with this hotel
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Helpful?
Thank 853vc
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Sir, Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. I am delighted to know that you had a comfortable stay and enjoyed the magic show. We have noted your feedback regarding the vegetarian food and will certainly work towards improving it. We look forward to your continued patronage of...

Banglore
Reviewed 3 weeks ago via mobile

Beautiful place... Good magic show for kids in the evening & plenty of play items for kids... Nice lawn to walk & relax.. Good food.. Cozy room..ample parking space.. Overall nice place to stay. Location is perfect middle of the town. Staffs are very friendly.

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Helpful?
Thank BangloreMen
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Sir, Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. I am happy to know that you enjoyed the stay and services. We look forward to your continued patronage of The Gateway Hotel Coonoor and assure you of our best attention and services at all times. Regards R.Muralidharan General Manager

nj
Reviewed 3 weeks ago

Hotel consists of several buildings, with rooms which differ considerably. We were first shown a very small room with small windows and little light, then were provided with a much more spacious room, with sitting area, huge bathroom, large windows, and fireplace. The staff will light the fire for you and will bring hot water bottles to heat up your...

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Helpful?
Thank ssgtravel
MuraliDharan, General Manager at The Gateway Hotel Church Road, responded to this review

Dear Sir, Thank you for giving us your feedback regarding the stay with us during your recent visit to Coonoor. We have noted your feedback and will certainly have them addressed. We look forward to your continued patronage of The Gateway Hotel Coonoor and assure you of our best attention and services at all times. Regards R.Muralidharan General Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled In the heart of rolling mountains and drifting mists, guests at The Gateway Hotel find it easy to lose themselves in the beauty of soothing views and exotic surroundings. No two rooms are alike at this historic hotel with old world charm. An artful blend of colonial architecture and contemporary amenities ensures that guests will find their stay here to be a relaxing experience ... more   less 

Additional Information about The Gateway Hotel Church Road

Address: Church Road | Upper Coonoor, The Nilgris, Coonoor 643101, India
Region: India > Tamil Nadu > Coonoor
Price Range: €99 - €168 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Gateway Hotel Church Road 3.5*
Number of rooms: 32
Reservation Options:
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Also Known As:
Gateway Hotel Coonoor
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Questions & Answers

Here's what travellers have asked, with answers from The Gateway Hotel Church Road staff and other travellers.
6 questions
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Questions? Get answers from The Gateway Hotel Church Road staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms appear good, we had no complaints from anyone in our party”
  • Our bathroom
  • Our bathroom
  • Our sitting room
 of 5 bubbles 322peteh, 18 Mar 2017 | Read review
“Rooms at the back of the hotel with the little garden or cottage rooms”
 of 5 bubbles 782theresas, 9 Mar 2017 | Read review
“Rooms differ considerably.”
 of 5 bubbles ssgtravel, 3 Mar 2017 | Read review
“Not all rooms have a fireplace so ask if you're unsure.”
 of 5 bubbles nidas2014, 14 Feb 2017 | Read review
“Rooms facing the lawn are better”
 of 5 bubbles PrasadS637, 3 Feb 2017 | Read review
5 of 5