I am staying here for the second time .both of my stays here have been horrible.first stay was in june where i had to change rooms twice because of airconditioning issue and stink issues.issue has been raised to the front desk but no apologies. Now this is my second visit nd the room service is pathetic I ordered dinner in my room but for both the times they messed up .zero attention is given to customer satisfaction. Pls think twice before booking this hotel .never imagined such poor service from hyatt.
Hyatt Pune (Kalyani Nagar) live upto their name and expectations and beyond. The sheer commitment in ensuring my stay was comfortable and relaxing. From the reception staff to the incredible buffet to the exceptional room service delivered by Ratan. Just relax and enjoy their service.
Nice hotel and good stay. Service is awesome. Service person Lokhi is a good behaviour. Hotel food and environment is wonderfull, morning breakfast delicious. Daily room cleaning and I like the the room cleaning boy Lokhi, he is a humble nature.
The Hyatt Pune is wonderful and exceeded our expectations. The staff were courteous and responsive always. Brought us extra towels and fixed a broken towel hook in the bathroom promptly and efficiently. The breakfast was excellent -- multiple options and varied. The dinner buffet at "Eighty eight" was very good as well. Loved the homestyle bhindi and dal -- having such light options alongside the usual richer fare was a welcome change from the usual hotel food.
The places were very hygienic and the rooms were cleaned and sanitised everyday. Good for working professionals as they can chill after work. The laundry services are very quick and delivered in time.
I stayed for 13 night in this property , and you wont belive in these many days it became my second home all staff members were to helpful , i would like to thank Ms Puja who always come to meet me at breakfast. I would also like to thank staff of wallet parking they were also generous . Food in complementry food was good.Yes there is feedback for housekeeping staff there are few things they should check before giving rooms to guest , i have already spoken to them and it is not required to mention here.
Best persons I had interacted with during this visist are Ashwini - the best host and Ikram- the best chat Will return again to meet the great team . Great place to stay and great place to feel good everytime .
Stayed at the property for 2 nights. Were given a free room upgradation as we were there for my husband's birthday. The property is world class with the best of amenities. The breakfast spread is amazing. Loved the stay
It is hard to see such honest people. And i found one in Hyatt Pune. While giving my jeans for Laundry, i forgot to check pockets. Later realised that i left some cash in the pocket. Realising that i might have lost my money. Informed housekeeping. Manish Rathore working in the house keeping department who collected my clothes came back exact same cash left in the pocket. Really delighted to meet him in person. And thank you Hyatt Pune for having him in the organisation. Really enjoyed my stay in Pune!!! Will miss you Pune.. especially Hyatt Pune.
Very good service and hospitality. Firoz and Ejaz were very helpful and polite. Property is good for visitors on business trips or solo trips. Breakfast buffet is nice with wide variety. Pooja-GRM has good eye for detail and was quite helpful as well with some great suggestions for food.