The overall service is good and the quality of the room is amazing.It is meant for any kind of trip and is also located at the best area of pune that is the Koregaon Park .The overall experience was amazing and is worth spending money on such a property.
We had a wonderful stay at Marriott Suites Pune recently, and here’s a detailed review. Reservation / Booking / check-out : The booking process was very easy on the Marriott suites website. I did follow up with the font desk on phone. The communication was very clear and didn’t have any issues while check-in and check- out. We had early checkout for our flight and the staff was so kind and thoughtful that they gave us packed breakfast which really helped our onward journey. Special Request : We travelled with our 10 months old Baby. Upon request we got a very good quality wooden baby cot with mattress and extra cushions in our room , plus a baby high chair , just like the one we use in our home at London. We were also provided with more cloths airers , buckets and mug for temperature controlled bath for baby. Our baby had very good sleep and subsequently we also caught up some good sleep and really felt relaxed. Rooms : We had booked a single bedroom suite , the room service for cleaning and food was very quick and efficient. We had issue with the dish washer and the whole dishwasher was replaced within and hour. We really didn’t expect that speed !. Rest all white goods worked just fine. We had gone in summer where the outside temperatures were like 42-43 deg Celsius, but the rooms central heating bought down the temperature to just 20deg Celsius. Yes, we additionally measured it with baby monitor ;). The suite is very specious and cosy. The room cleaning is top notch, one of the best we have seen in any five star hotel / suites around the world. Food / In room Dining : We had taken half board package ( Break fast and dinner Included ). If you are into spicy food you are in paradise at the sen5es restaurant , and if you are not then there are many options as the food buffet is continental. For European and USA travels, my top tip. If you can’t cope with the spicy food please talk to the chef they are always there to help you, and will surely give you options of your choice. Plus there are food delivery apps like swiggy and Zomato when in you will have a plethora of food options including international brands like Starbucks etc. We had organised couple of meet-up and our guest also received that same personal attention. We were offered some very special hand crafted local foods, like aamras ( alphanso mango juice ) , sonk kadi ( a digestive drink made from hokum - Garcinia indica ) which was very kind of the chefs and made us feel euphoric. One of the days during our stay we had ordered a mango cake. It was made to an amazing degree of perfection. The mangoes were specially ordered, attaching of the pictures of the same. The taste , the colourfulness and the overall presentation only a genius chef could create such a master piece. Pool : The pool is 4 1/2 feet deep and very clean. Being long enough we could have laps and complete our daily workout. Clean towels and beach chairs make is special. It was summer and the naturally warmed pool made the swim very pleasant. We had given two pool session to our baby with floats and he absolutely enjoyed it. Gym : The gym is well equipped and of high quality. SPA : Many options at the SPA, and can be booked easily. More over its open till 11 pm. Staff : The Marriott Suite perhaps has once of the world best staff. The standout in their attitude , helpfulness , kindness and most importantly the personal attention that you get. The Front desks, the cleaners, the chefs , bell boy etc. All go way beyond their role to help the guest. Overall experience : We have travelled many a 5* hotels around the world , but Marriott Suites Pune really standout for its service, amenities, quality and most of all its very helpful , cheerful, polite staff. We highly recommend Marriott Suites for its exceptionally pleasant experience and would certainly return back.…
Throughout my stay, it was clear to me that the staff at Marriott Suites Pune go above and beyond to give world class hospitality and customer service. Especially I was amazed by Chef Subbarao's delicious South Indian food at the breakfast bar. I would definitely choose to stay at this place for my future visits to Pune.
I am very regular to this hotel on official duty. I always find it very comfortable for staying and very tasty & hygienic food. The staff at front office and at the restaurant are very service-oriented and always at your service. They also take good care of any requests you ask for. I really admire this attitude of the staff. Eager to looking forward to more stays. Thanks, Niranjan R Upadhyaya
Excellent Service Apartment Premises , Spacious 3 BHK Service apartment approx. 1,200 Sq. Ft. Carpet. Well furnished , very comfortable. Courteous Staff and prompt service. Symptoms Breakfast Buffet Nice quite location. Happen to stay for the second time in the last 5 Years. Family enjoyed the stay Kudos to Marriott Suites Pune 👍👌🏻😊
We had been to this hotel this weekend. We are regular here for stay and dining. Normally our experience had been excellent with nothing to complain about. This time we had a bad experience at the time of check-in. While the check-in time of the hotel is 2pm, can you believe we got the room at 4pm? We had called the hotel reception before reaching and confirmed the check-in time since we had our mum who is 87 years old. They had confirmed that the room will be ready. So we reached sharp at 2pm. Our poor mum was tired had to wait till 4pm. Thankfully in between we had lunch at the restaurant which saved our waiting time at the lobby (earlier our plan was to ask the lunch in our room). After making noise at the reception, the staff gave the room key. However when we reached our room, we had to wait outside for 15 minutes since the housekeeping was going on. I believe that the reason for delay was late check out by the earlier guests. The hotel should have charged them for extending the check out time and given us the discount. We are extremely disappointed this time given the fact that we are regular guest. The behavior of the staff at the reception too was very casual. They later complimented us by a free mocktail at the restaurant. But the inconvenience caused to us was beyond repair. Our experience with the restaurant was excellent as usual. Special thanks to Sandeep. The lunch, dinner & breakfast spread is very good.…
has very convenient location. helpful staff. good breakfast. clean rooms., though property looks old. need renovation (in view of new other hotels). has a nice swimming pool. tennis court. has a very good Italian restaurant.
Right from the pre checkin to the stay and the welcome smile from the security to the housing keeping staff and the ever hospitable senses crew It’s a treat for us and the awesome care makes us come back again and again Though for last two years we could not travel and stay at this property due to Covid but we managed to squeeze a long stay last two weeks and have not regretted New faces and new hospitality but some of the old crew did make our stay very wanted and homely Looking forward to return back soon Many thanks - to name a few that is top of our mind sagar,Heena,Prasanth,Praduman,Shantanu …. and all of you who are there for us It’s worth tons and priceless to stay at this place
The booking process using the Club Marriott membership process was simple and painless. The check-in process was a pleasant experience. Redeeming the Club Marriott card through the Club Marriott South Asia application was a painful process as the application was awfully slow. Needs to improve. The studio was very well appointed and in an immaculate condition. The air conditioning was very good, and the overall ambiance was very good. The check-out process was very smooth. The overall impression was very good. The only fly in the ointment was the slow Club Marriott South Asia application.
Marriot Suits Pune was a great choice to stay for a leisure stay for 3 nights stay at Pune. Great Location. Wonderful rooms. Helpful, attentive and polite staff. Senses hosts a great breakfast buffet. Had dinner at Sorriso. Almost authentic Italian food and great service. Would stay here again? Certainly.....