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Bright Heritage

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130 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Bangalore
Reviewed 20 April 2015

It was awesome experience in bright heritage hotel. Awesome location , supporting staff nearby bus stop I went with my family and feel safe at that place.nearby this hotel some very good restaurants n Streat seafood stalls make you happy if you are foody guy

Review collected in partnership with Cleartrip
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Helpful?
Thank Rafikul H
sunil34317, Manager at Bright Heritage, responded to this review

Dear Valued Guest, Namaskaram from Holtel Bright Heritage Kochi!! Thank you for taking the time out to share your feedback regarding your recent stay with us. We are glad that you have had a comfortable stay and that you have appreciated us in terms of the services provided by us. I am very glad to share this wonderful review with...

Kuala Lumpur
Reviewed 25 March 2015

Very clean hotel, near with bus station and other attraction places. Easy to get tuk-tuk and even near with food court. Basically Port of Cochin very small and easy access to everywhere. Staff at this hotel very helpful. Our room come with simple breakfast toast/coffee or tea.

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Helpful?
Thank Azreena
sunil34317, General Manager at Bright Heritage, responded to this review

Dear Valued Guest, Namaskaram from Holtel Bright Heritage Kochi!! Thank you for taking the time out to share your feedback regarding your recent stay with us. We are glad that you have had a comfortable stay and that you have appreciated us in terms of the services provided by us. I am very glad to share this wonderful review with...

London
Reviewed 5 March 2015

A small hotel in a handy location in the tourist centre of Fort Kochi. Rooms were good, although in different sizes and positions - ask for an upgrade. Breakfast, on the roof terrace, was good and the same roof terrace had an evening sitting area, where beer was available (not always the case in Kerala). The few staff were friendly...

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Helpful?
Thank LondonSven
sunil34317, Manager at Bright Heritage, responded to this review

Dear Guest, Greetings from Hotel Bright Heritage Fort cochin-01!! We would like to thank you for sparing your valuable time to post your review on Trip Advisor about your stay at Hotel Bright Heritage Fort Cochin-01!! From your review we came to know that you faced some inconvenience in our hotel. The first incident you raised is about our Restaurant....

Coventry, United Kingdom
Reviewed 28 February 2015

Some of the rooms looked quite nice with 4 poster beds, mattresses were hard and towels not clean enough with stains on. Otherwise the rooms were ok size wise and with fans and air con. The water was hit and miss if you wanted a hot shower. Room was comfortable enough - stayed in 101. Wi-Fi was only available in...

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Helpful?
Thank 1,895
sunil34317, Manager at Bright Heritage, responded to this review

Dear Guest , Thanks for your review . We are sorry for the in convinced happen from our side . please note our bed has been replaced and put some necessary steps to improve the hot water . We wish to see you soon with your family . For Hotel Bright Heritage B.Sunil

New Delhi, Delhi, India
Reviewed 24 February 2015

I visit hotel in the third week of February. All I say about my experience at hotel is Average. Hotel is near to Fort Kochi Beach but it is also almost 45 Km away from Kochi Airport. You need minimum 1 and half hour to reach the airport. Rest All I say it is average hotel with all basic facilities.

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Helpful?
Thank Yash0304
sunil34317, Manager at Bright Heritage, responded to this review

Dear Guest , Greetings from Hotel Bright Heritage Fort Cochin-01!! Thanks for your review. Our hotel introduction, we clearly written form airport to our hotel have 45 K.M . Our Hotel is basic hotel with have all standard facilities . We really apologize, If you got inconvenienced happen from outside .We renovated our property and wish to see you soon....

Darjeeling, India
Reviewed 24 January 2015 via mobile

Hotel is situated in fort kochi one of the best location in town. Nice decent hotel to stay for a day. What let us down was restaurant very badly managed, very less option for veggies.. Very less breakfast option. They need to work on the food part.

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Helpful?
Thank abhimanyu a
sunil34317, Manager at Bright Heritage, responded to this review

Dear Guest , Thanks for your feedback and we are sorry to get bad experience from our F & B Departments . We taken up your review very seriously and we renovated our property all our loose point and install Digital cable network . We create our new F&B crew and wish to serve you soon. For Hotel Bright Heritage...

Brisbane, Australia
Reviewed 16 January 2015

we stayed in the suite on level 2 the overall room size and bed was average, but the room was filled with mosquitoes and the bathroom was dirty, smelly, as were the towels. I could piss harder than the water flow from the shower and the hot water was certainly a rarity. Overall the $100+ a night rate for the...

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Thank GJ S
CochinSunil, General Manager at Bright Heritage, responded to this review

Dear Guest...Greetings from Hotel Bright Heritage ... Thank you very much for your time to write a review in`Tripadvisor`. We understand that your stay with us was few years back and now we have improved a lot , refurbished our rooms and Bath rooms .We during this off-season started the refurbishing, re-painting, re-arranging of décor of the rooms ...all one...

London, United Kingdom
Reviewed 23 November 2014

Pleasant staff, comfy bed but the primitive bathroom was dirty - as were the towels - and the key to the room dodgy. My room had a double bed, then an odd dressing room, which led into a dimly lit bathroom. I ate upstairs and the food was very good, hence the extra star.

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Thank Squire2014
sunil34317, Manager at Bright Heritage, responded to this review

Dear Guest, Greetings from Hotel Bright Heritage Fort Cochin-01!! Thanks for your email. We are highly concerned with the sour experience of yours. It was an inadvertent happening which was never done intentionally and we extend our sincere apology for the same. We are extremely sorry that we could not meet up to your expectations and hope you would give...

Bangalore, Karnataka, India
Reviewed 19 November 2014

The beds were uncomfortable. was poking in many places. Worst ever complimentary breakfast we could do without any breakfaast at all instead. Bread jam and butter that is what you get. Have been in far better hotel with the same package and have been offered beautiful buffets. i would strongly recommend not to check in to this particular hotel.

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Helpful?
Thank tedor1987
sunil34317, Manager at Bright Heritage, responded to this review

Dear Sir , Greetings from Hotel Bright Heritage Fort Cochin-01!! We are extremely sorry that we could not meet up to your expectations and hope you would give us another chance to serve you better. Your comments taken up very seriously and We renovated our all loose parts. We expected to treat you soon . For Hotel Bright Heritage B.Sunil

Swadlincote, United Kingdom
Reviewed 11 November 2014 via mobile

We stayed for 7 days too many. The hotel is basically a shambles. 1 Reception non inviting staff on their own agenda. 2 Breakfast area very untidy the waiter changes his mind about what you can have on a daily basis. Treated some guests better than others. Eg better choices of food and switches on the fan for some and...

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Helpful?
Thank Pindi1969
CochinSunil, General Manager at Bright Heritage, responded to this review

Dear Guest...Thank you very much for your review...and let us say...it was an eye opener for us. So we during this off-season started the refurbishing, re-painting, re-arranging of décor of the rooms ...all one by one. as you mentioned about staff, we inquired and and taken necessary steps like `training programs`and `performance evaluation` based on customer`s point of view.The current...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Breakfast included
Things to do
  • Restaurant
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting

Additional Information about Bright Heritage

Address: 1/508 Tower Road, Kochi (Cochin) 682001, India
Region: India > Kerala > Kochi (Cochin)
Price Range: €28 - €60 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bright Heritage 3*
Number of rooms: 15
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Also Known As:
Bright Heritage Kochi (Cochin), India - Kerala
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't book by just looking at the pictures online.”
 of 5 bubbles Puja9188, 13 Dec 2016 | Read review
“Choose 1st floor.”
 of 5 bubbles KLjane, 13 Sep 2016 | Read review
“Try to get a room on the first floor since there's no lift in this hotel”
 of 5 bubbles sushovans2016, 1 Apr 2016 | Read review
“Select a suite room which is on the second floor, with good ventilation”
 of 5 bubbles suswath, 11 Mar 2016 | Read review
“You could opt for Spa, as the hotel has a tie up from them.”
 of 5 bubbles arshiia, 10 Feb 2016 | Read review
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