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The Chancery Pavilion

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The Chancery Pavilion
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729 Reviews from our TripAdvisor Community

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Showing 694: English reviews
Reviewed 1 week ago NEWvia mobile

This is one of the worst hotels I have ever stayed in. It is promoted as a 5 Star but my experience is way below 5 Star. This hotel is at best 2 Star. There was a litany of events which made this my poorest experience of a hotel ever. Firstly it took 6 emails to reception to organise a...

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Helpful?
Thank Martin W
TheChanceryPavilion, General Manager at The Chancery Pavilion, responded to this review

Dear Guest, Thank you for taking the time and share with us your valuable feedback. We apologize for the inconvenience caused to you during your recent stay with us. We request you to please reach us directly at reservations.tcp@chanceryhotels.com for a more efficient and proactive response to book your stay and airport transfers, as online portals can make errors sometimes....

Reviewed 1 week ago via mobile

It was an amazing experience staying at The Chancery Pavillion. Hotel executives were really helpful. This kind of hospitality is hard to get. From room service to food everything was perfect. It was a different city but it felt like home. Thank you Chancery Pavillion for this .

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Helpful?
Thank Souradeep Miraa... S
TheChanceryPavilion, General Manager at The Chancery Pavilion, responded to this review

Dear Guest, Thank you very much for patronizing us. At Chancery Pavilion , we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Chancery Pavilion. Warm Regards, General...

Bengaluru, India
Reviewed 2 weeks ago via mobile

Hotel has very old infrastructure. Equipment was outdated. There were only 2 lights in the room. Despite geting a third lamp installed, lighting wasn't sufficient. we had to sit in the lobby to work. For the price they charge, you can easily find way better options in the vicinity

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Helpful?
Thank Sharath2207
TheChanceryPavilion, General Manager at The Chancery Pavilion, responded to this review

Dear Guest, Thank you for taking the time and share with us your valuable feedback. We apologize for the inconvenience caused to you during your recent stay with us. We have undertaken corrective measures to improve lighting in the guest rooms. We do hope that this experience will not diminish your opinion of The Chancery Pavilion, as the hotel policies...

Mumbai (Bombay), India
Reviewed 2 weeks ago

I was on one of my business trip when i experienced this property. The reception staff was courteous enough to offer me an upgraded room. Rooms were average in size but kept with good hygiene. I had issues with my laundry services which the hotel management addressed very well.

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Helpful?
Thank AshishTripathi15
TheChanceryPavilion, General Manager at The Chancery Pavilion, responded to this review

Dear Guest, Thank you very much for patronizing us. At Chancery Pavilion , we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Chancery Pavilion to enjoy an...

Gurgaon
Reviewed 2 weeks ago via mobile

Chancery Pavilion, conveniently located on Residency Road. Good for those who have work in and around MG Road or Banerghatta Road. The rooms are well appointed with en-suite amenities and free Wi-Fi. The hotel has a 24 HR fitness centre and plenty dining options which I could not use. The breakfast was good at the Coffee Shop. At checkout one...

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Helpful?
Thank BANSI G
TheChanceryPavilion, General Manager at The Chancery Pavilion, responded to this review

Dear Guest, Thank you very much for patronizing us. At Chancery Pavilion , we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We thank you once again for your valuable feedback and we look forward to welcoming you back to Chancery Pavilion to enjoy an...

Wemmel
Reviewed 2 weeks ago

The people and the food make this hotel all right. Unfortunately the rooms do not reflect a 5 star hotel anymore. They are old, lots of stains on the carpet and the bathroom has seen better times. Breakfast was fine, hotel bar is fine.

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Helpful?
Thank Johan M
TheChanceryPavilion, General Manager at The Chancery Pavilion, responded to this review

Dear Guest, Thank you very much for patronizing us. At Chancery Pavilion , we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We are undergoing refurbishment and renovation throughout the property. You will soon see a welcome change. We will also strive to have better...

Boston, MA
Reviewed 2 weeks ago

Room is nice, shower is great. Bed is comfortable. They need to keep the noise down though...outside noise was a bit too loud. Also, they are quick to call you at 104oam and remind you to check out by 11. I find that a bit unnecessary.

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Helpful?
Thank intrepidious
TheChanceryPavilion, General Manager at The Chancery Pavilion, responded to this review

Dear Guest, Thank you very much for patronizing us. At Chancery Pavilion , we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We will look into your concerns about the noise and how to manage it better. We apologize that you were reminded for the...

Chennai (Madras), India
Reviewed 3 weeks ago via mobile

The hotel seemed to be one with a rich history and I guess that's where the best things stop. The only friendly staff were around were the hotel management trainees who were offering exceptional services...may they are fresh. Others seemed to have forgotten what's service... The check in and check out was pathetic and once inside the room, it was...

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Helpful?
Thank Harish J
TheChanceryPavilion, General Manager at The Chancery Pavilion, responded to this review

Dear Guest, Thank you for taking the time and share with us your valuable feedback. We apologize for the inconvenience caused to you during your recent stay with us. We have briefed all our staff on the level of service and hospitality expected at The Chancery Pavilion and we assure you that such incidents will not be repeated. We do...

Navi Mumbai, India
Reviewed 3 weeks ago

I had a really great 2 night stay at the The Chancery Pavilion. Good ambiance, friendly staff & prompt service. Luved the breakfast but need some change in daily breakfast served. Just a small request to have a gud lounge in from area to laze around with friends or co-guest in night which the current set-up lacks. Hope the next...

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Helpful?
Thank rajeshnair72
TheChanceryPavilion, General Manager at The Chancery Pavilion, responded to this review

Dear Guest, Thank you very much for patronizing us. At Chancery Pavilion , we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We will look into your suggestion of re-doing our guest lounge area and discuss ways to best implement it. We thank you once...

Brooklyn, New York
Reviewed 3 weeks ago

I would not call this a 4 star hotel, it's more like 3. Their food at the buffet was very good, but the amenities are lacking, decor is old and not updated, the bathrooms could use an update as well. Staff at the front desk can be rude as well. My key card kept having issues (every other day my...

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Helpful?
Thank Alex P
TheChanceryPavilion, General Manager at The Chancery Pavilion, responded to this review

Dear Guest, Thank you for taking the time and share with us your valuable feedback. We apologize for the inconvenience caused to you during your recent stay with us. We are undergoing refurbishment and renovation throughout the property, the work for which is nearing completion. You will soon see the change in common guest areas as well. We apologize for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
The Chancery Pavilion is a 225 room, 5-star hotel set on an elevation amidst the heart of Bangalore's central business district on Residency Road. With its close proximity to key places of interest, The Chancery Pavilion is the perfect destination for business travelers, tourists, medical visits and even quick getaways. With state-of-the-art banquet facilities spread over 20,000 sq. ft. this hotel is the ideal place to facilitate corporate workshops, wedding receptions or even informal gatherings. Signature restaurants offer the finest food and beverage experience serving Indian and global delicacies. ... more   less 

Additional Information about The Chancery Pavilion

Address: 135 Residency Road, Bengaluru 560025, India
Region: India > Karnataka > Bengaluru
Price Range: €69 - €166 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Chancery Pavilion 4.5*
Number of rooms: 225
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and Agoda so you can book your The Chancery Pavilion reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Chancery Pavillion
Hotel Style:
#46 Spa Hotel in Bengaluru
#65 Luxury Hotel in Bengaluru
#92 Business Hotel in Bengaluru
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Questions & Answers

Here's what travellers have asked, with answers from The Chancery Pavilion staff and other travellers.
2 questions
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Questions? Get answers from The Chancery Pavilion staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Situated in heart of the city so you go to work & back in a flash. Rates are ok, but it does not offer the modern luxury which is asked for”
 of 5 bubbles rajeshnair72, 26 Jan 2017 | Read review
“Take room that has a pool view.”
 of 5 bubbles rohitg361, 19 Jan 2017 | Read review
“Pool facing and not to the far end where at night music and dance will keep you also on your toes”
 of 5 bubbles 13munishg, 19 Jan 2017 | Read review
“Residency road facing rooms are quite busy and full of traffic in the day time but have a good view.”
 of 5 bubbles pebbles20142014, 21 Dec 2016 | Read review
“Ask for rooms facing the road for better view or pool side.. Rooms on first floor are bigger”
 of 5 bubbles jaaaspal, 10 Dec 2016 | Read review
5 of 5