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The Fern Citadel Hotel

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#85 of 650 Hotels in Bengaluru
Certificate of Excellence
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176 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Reviewed 10 September 2016 via mobile

A great value for money hotel. You get much more than what you pay for. I will keep it crisp here and come to Pros and Cons. Pros. Cleanliness: Immaculately cleaned premise, even the door knobs, mirrors, decorative artifacts, all were clean to perfection. Room Size: Convenient seized rooms with foyer, study table, a single seater sofa and two queen...

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Helpful?
Thank brijendras2013
GangadharBelavanaki, General Manager at The Fern Citadel Hotel, responded to this review

Dear Guest Thank you for your lovely feedback, regarding to your visit to The Fern Citadel Hotel, Bengaluru. We are delighted to hear that you had a memorable stay with us. Your valuable suggestions are most important to us. As per your suggestions, We will try to do all the implementations. Your next visit I am sure you will find...

Reviewed 6 September 2016

Knows his job well. Responds to customers well. Good for meeting and the reception at the banquet is well and Mr Amit Nag also knows the job well. Good for conducting meetings. Near to Bus Stand and Railway Station.Cab facilities for airport also available.

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Helpful?
1Thank Radesh R
GangadharBelavanaki, General Manager at The Fern Citadel Hotel, responded to this review

Dear Sir Greetings !! Thank you for your Valuable feedback. We are extremely glad to note that our team had exceeded your expectations. I will definitely pass on your compliments to our team, for whom it will be a great source of inspiration and motivation to continue in their endeavor of delivering the highest levels of comfort to guests. We...

Reviewed 5 September 2016 via mobile

Outstanding Service right from the entrance , right upto my room . I reached Bangalore earlier than i thought and walked into the hotel at 05:00 am , Mr. Jai in reception gave the rooms straightway with out charging me anything extra though my check in time was 12pm!! sumant, jai and rest of the team in front office were...

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Helpful?
5Thank yamvsand
GangadharBelavanaki, General Manager at The Fern Citadel Hotel, responded to this review

Dear Guest Greetings !! Thank you for your Valuable feedback. We are extremely glad to note that our team had exceeded your expectations. I will definitely pass on your compliments to our team, for whom it will be a great source of inspiration and motivation to continue in their endeavor of delivering the highest levels of comfort to guests. We...

Reviewed 2 September 2016 via mobile

Enjoyed the stay here for 2 nights. Booked Comfort room. They provide me upgraded room category which I didn't know when I booked from agoda. The rooms are clean. The hotel ambience is really nice and refreshing. Front Staff & house keeping staff is courteous and food is good. Overall, a really good experience at such a low price. Would...

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Helpful?
2Thank Rocky D
Gangadhar68, General Manager at The Fern Citadel Hotel, responded to this review

Dear Guest Greetings !! Thank you for your Valuable feedback. We are extremely glad to note that our team had exceeded your expectations. I will definitely pass on your compliments to our team, for whom it will be a great source of inspiration and motivation to continue in their endeavor of delivering the highest levels of comfort to guests. We...

Reviewed 1 September 2016 via mobile

Good value for money. I booked my room from goibibo the room which was given to me is complete with amenities. Very neat and tidy space. Lunch/ Restaurant was tasty and showcased southern indian cuisine very well. One opportunity though, buffet tags can be added esp for the indian selection. Service was good as well. Front Office staff jai and...

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Helpful?
1Thank Saba R
GangadharBelavanaki, General Manager at The Fern Citadel Hotel, responded to this review

Dear Guest Greetings !! Thank you for your Valuable feedback. We are extremely glad to note that our team had exceeded your expectations. I will definitely pass on your compliments to our team, for whom it will be a great source of inspiration and motivation to continue in their endeavor of delivering the highest levels of comfort to guests. I...

Reviewed 30 August 2016 via mobile

Stayed here for a night during second week of July 2016. Reached the hotel around midnight due to flight delay. Reception staff were quick enough to allot me a room . However, the room that was allotted to me had very strong pungent smell ( presumably some room freshener) which made breathing difficult. When i brought this to the notice...

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Helpful?
Thank kavilovestravelling
GangadharBelavanaki, General Manager at The Fern Citadel Hotel, responded to this review

Dear Guest, We thank you for choosing Citadel Hotel for your recent stay and sharing your feedback with on Tripadvisor at first May I apologize for not meeting some of your expectations during your stay. We are sorry Room standard did not meet your expectations. We have noted your observation and are re-looking at our internal standards. Please give us...

Bengaluru, India
Reviewed 27 August 2016

i am visiting first time this hotel though never expected they care so much for guest needs & especially i would like to thanks reception staff from my check in to check out they were always took care of us with warm smile..........but wifi facility is so poor which never connects... breakfast is good. your airport charges are so high...

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Helpful?
2Thank vinu0808
GangadharBelavanaki, General Manager at The Fern Citadel Hotel, responded to this review

Dear Guest Greetings !! Thank you for your Valuable feedback. We are extremely glad to note that our team had exceeded your expectations. I will definitely pass on your compliments to our team, for whom it will be a great source of inspiration and motivation to continue in their endeavor of delivering the highest levels of comfort to guests. We...

Reviewed 24 August 2016 via mobile

Dear friends, I am rating hotel in 1 to 5 mark so that all guest can verify pros and cons of the Hotel Terrible - 1 Poor - 2 Average - 3 Good - 4 Excellent - 5 ------------------------------------------------------------------- Front Office staff - 5/5 Hotel Ambience - 4/5 Hotel Located Area - 5/5 Room size - 4/5 Room cleanliness -...

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Helpful?
1Thank Althafatbest
GangadharBelavanaki, General Manager at The Fern Citadel Hotel, responded to this review

Dear Sir Greetings !! Thank you for your Valuable feedback. We are extremely glad to note that our team had exceeded your expectations. I will definitely pass on your compliments to our team, for whom it will be a great source of inspiration and motivation to continue in their endeavor of delivering the highest levels of comfort to guests. We...

Indore, India
Reviewed 21 August 2016 via mobile

Location of the property best, Rooms are good in size and enough facilities for a business traveler and breakfast is far superior than competitive hotels of this budget. Good ambiance, hospitality and services offered to me. Thanks for this new and over whelming response at this budget.

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Helpful?
Thank nawabvinod
GangadharBelavanaki, General Manager at The Fern Citadel Hotel, responded to this review

Dear Guest Greetings !! Thank you for your Valuable feedback. We are extremely glad to note that our team had exceeded your expectations. I will definitely pass on your compliments to our team, for whom it will be a great source of inspiration and motivation to continue in their endeavor of delivering the highest levels of comfort to guests. We...

Reviewed 20 August 2016 via mobile

My visit thia time citadel hotel was buainedd cum family trip in laat week end. The place of this hotel stay comfertable can reach anu location. Easiet bz now metro facility also started so we can travel easily. The hotel ia very good ambience and good service in all hospitality aspects ..... I recommended this hotel is good in service...

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Helpful?
1Thank shrinidhi k
GangadharBelavanaki, General Manager at The Fern Citadel Hotel, responded to this review

Dear Guest Greetings !! Thank you for your Valuable feedback. We are extremely glad to note that our team had exceeded your expectations. I will definitely pass on your compliments to our team, for whom it will be a great source of inspiration and motivation to continue in their endeavor of delivering the highest levels of comfort to guests. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
This is a Three star property with budgets for three star Guests.111 Rooms (Executive, Deluxe & Suite)and having Best Banqueting Facilities with 11 Banquet Halls - Mini Theater, Swimming Pool, Health Spa & Meditation Hall.Located in the commercial heartland of Bangalore City at Anand Rao Circle, the Fern Citadel is extremely close to the Bangalore City Railway Station & Main Bus Terminal(05 Min Drive) & 45 minutes drive from Kempegowda International Airport. ... more   less 

Additional Information about The Fern Citadel Hotel

Address: 41 Sheshadri Road | Anand Rao Circle, Adjacent to Axis Bank, Bengaluru 560009, India (Formerly Citadel Hotel)
Region: India > Karnataka > Bengaluru
Price Range: €48 - €79 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Fern Citadel Hotel 3.5*
Number of rooms: 118
Reservation Options:
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Hotel Style:
#38 Spa Hotel in Bengaluru
#63 Best Value Hotel in Bengaluru
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Questions & Answers

Here's what travellers have asked, with answers from The Fern Citadel Hotel staff and other travellers.
1 question
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Antananarivo, Antananarivo, Madagascar
over a year ago

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Questions? Get answers from The Fern Citadel Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are good rooms”
 of 5 bubbles , 10 Nov 2016 | Read review
“All the rooms are good rooms”
 of 5 bubbles vijeshl, 3 Nov 2016 | Read review
“Deluxe and suite rooms are nice and very comfortable”
 of 5 bubbles , 29 Oct 2016 | Read review
“An excellent choice for travellers considering its proximity to railway-station, shopping centres, metro......”
 of 5 bubbles waterman443, 28 Oct 2016 | Read review
“top floor rooms”
 of 5 bubbles , 17 Oct 2016 | Read review
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