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Lords Plaza - Surat

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Lords Plaza - Surat
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347 Reviews from our TripAdvisor Community

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Showing 339: English reviews
Level Contributor
123 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 1 week ago via mobile

Lords plaza is centrally located in the main road near the railway station and the textile markets. The checkin was slow not very pleasing. No bell desk found in the hotel. The room in the top most floor was clean , neat and tidy. The restaurant spread was good. This hotel could be great if more professionalism is done. Not... More 

Helpful?
Thank Ganesh K
LordsPlazaS, Guest Relations Manager at Lords Plaza - Surat, responded to this review

Dear Mr .Ganesh , Namaskar !! Thank you so much for choosing us for your stay . We are grateful to read that we met your expectation for food and room appearance. also thanking you for recommend our hotels for its location. I sincerely regret for the issues which you have addressed in your feedback about late check in process... More 

2 reviews
Reviewed 3 weeks ago

Very enjoyable stay at Lords Plaza in Surat. Staff are very courteous, and very helpful. Restaurant food was very good at the Blue Coriander. Sameer sir was so very helpful in arranging all of our travels, and made our stay very comfortable within the hotel. Very excellent hotel with great service. Recommend it to all visitors coming to stay in... More 

Helpful?
Thank Dhanush S
LordsPlazaS, Front Office Manager at Lords Plaza - Surat, responded to this review

Respected Dr. Dhanush Shimoga,, Namaskar from Lords Plaza Surat!!! Thank you for sharing your wonderful review with us. It gives me enormous happiness to share your feedback with the team at Lords Plaza Surat, that they were able to serve you with best hospitality. Your appreciations of Very Courteous Staff, very good food in restaurant & for recommending other visitors... More 

Mumbai (Bombay), India
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

We were five of us and had booked for Diwali 3 deluxe room which was very comfortable and clean. Every year on Diwali, we stay in this hotel and we have thoroughly enjoyed our stay. Their buffet breakfast has a good spread and we enjoyed it. They also have buffet dinner on the roof top as well as in their... More 

Helpful?
Thank Nevil L
LordsPlazaS, Front Office Manager at Lords Plaza - Surat, responded to this review

Dear Mr. Nevil, Namaskar from Lords Plaza Surat!!! Thank you for sharing your wonderful review with us. It gives me enormous happiness to share your feedback with the team at Lords Plaza Surat, that they were able to serve you with best hospitality. Your appreciations of enjoyed stay, Buffet Breakfast, Dinner are well noted. We are delighted that we could... More 

Mumbai (Bombay), India
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

Recently been to surat for a week on official tour. Since have stayed earlier in Lords hotel in Agra also, hence selected this property for Surat also. Lords didn't disappoint me this time also with their hospitality. Rooms are well crafted with all basic amenities required to a business traveller. Housekeeping and Restaurant staff was very receptive and courteous and... More 

Helpful?
Thank deepakaxis14
LordsPlazaS, Front Office Manager at Lords Plaza - Surat, responded to this review

Dear Guest, Namaskar from Lords Plaza Surat!!! Thank you for sharing your wonderful review with us. It gives me enormous happiness to share your feedback with the team at Lords Plaza Surat, that they were able to serve you with best hospitality. Your appreciation of great stay, appreciation about our Housekeeping, Restaurant and overall experience is well received and we... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 October 2016

Hotel is on surat ring road, so its easy for business travellers to reach hotel, I experience lazy customer service in restaurant and reception. Have to ask for towel and soap while I had advance booking and payment was already made using credit card, should could have been ready with basic amenities. Hotel is in commercial complex so parking situation... More 

Helpful?
Thank Jaydeep B
LordsPlazaS, Manager at Lords Plaza - Surat, responded to this review

Dear Mr.Jaydeep Greetings from Lords Plaza Surat!!! On the outset, I thank you for choosing Lords Plaza Surat, as your preferred choice of hotels during your recent visit in Surat. I also take this opportunity to thank you for leaving your valuable comments behind thereby showing us our areas of improvement. We have noted your dissatisfaction with a sense of... More 

Ahmedabad, India
1 review
Reviewed 25 October 2016

You should stay in this hotel for business trip or with family. Highly recommended for any type of trip.one must try dinner In the roof top restaurant. Over all it is value for money & have experience of wonderful stay.

Review collected in partnership with this hotel

Helpful?
Thank dhavalpZ8695CC
LordsPlazaS, Manager at Lords Plaza - Surat, responded to this review

Dear Guest, Namaskar from Lords Plaza Surat! Thank you for sharing your wonderful review with us. It gives me enormous happiness to share your feedback with the team at Lords Plaza Surat, that they were able to serve you with best hospitality. Your appreciation of great stay, good food quality in Roof Top Restaurant "The Lime Tree" and overall experience... More 

Mumbai
1 review
Reviewed 15 October 2016

Would like to thank Goibibo for giving more than Value for Money at Lords Plaza. The rates included breakfast & the breakfast was continental level. Would like to give one feedback improve the room wifi quality

Review collected in partnership with this hotel

Helpful?
Thank 65yogesh
LordsPlazaS, Manager at Lords Plaza - Surat, responded to this review

Dear Guest, Namaskar from Lords Plaza Surat! Thank you for sharing your wonderful review with us. It gives me enormous happiness to share your feedback with the team at Lords Plaza Surat, that they were able to serve you with best hospitality. Your appreciation of great stay, good food quality and overall experience is well received and we are delighted... More 

2 reviews
Reviewed 10 October 2016

Very good hotel and best in location, hardly walk able distance from Surat station also they provide pick up drop free. Best part of the hotel is they provide Non veg in two of the restaurant and the price is reasonable . I am sure you will not get such kind of non veg buffet any where in Surat.

Helpful?
Thank Partha Sarathi P
LordsPlazaS, Manager at Lords Plaza - Surat, responded to this review

Dear Guest, Namaskar from Lords Plaza Surat! Thank you for sharing your wonderful review with us. It gives me enormous happiness to share your feedback with the team at Lords Plaza Surat, that they were able to serve you with best hospitality. Your appreciation of great stay, appreciation about our both the Restaurant and overall experience is well received and... More 

Surat, India
Level Contributor
71 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 September 2016 via mobile

It's really best hoTel and it's near to main station and service is fine .it's Surat's expensive and you have pay much money but they provide good service and stuff is really help full you will love it.

Helpful?
Thank akki4865
LordsPlazaS, Manager at Lords Plaza - Surat, responded to this review

Dear Guest, Greetings from Lords Plaza Surat! Thank you so much for staying with us and sharing your feedback! Your gracious comments about helpful staff and good service have been shared with the concerned team. They are delighted to know that their work was well appreciated by your good self. Thank you once again for your support & recommendation. We... More 

1 review
Reviewed 28 September 2016 via mobile

Visited Surat lord plaza for business trip recently on 19th sep. Experience was average. You have to wait for long time to check in and check out. Rooms are average. No vitrified tiles. Age old times without wooden flooring. Bathroom are very small in size. Major problems is water is getting accumulated in front of washbasin. Bathroom are not laveled... More 

Helpful?
Thank Prabhav1
LordsPlazaS, Manager at Lords Plaza - Surat, responded to this review

Dear Mr. Prabhav, Greetings from Lords Plaza Surat! Thank you so much for choosing us for your stay, however I am highly disappointed to read that we failed in keeping up with your expectations. I sincerely regret the inconvenience caused to you due to check out time, maintenance related issues in the room and for not being able to deliver... More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Lords Plaza Surat is a property of 133 elegantly furnished rooms equipped with "Wifi" situated in the heart of the city i.E. 10 Kms from the Airport and half km away from the Railway station. Besides the rooms the we have Banqueting facilities, In Room Dining, "The Lime Tree" roof top grill restaurant offers Buffet Dinner along with a variety of Grilled food & Kebabs and yet is very economically priced & "Blue Coriander" at Lobby level city's most popular multi-cuisine family restaurant serving a variety of Indian & Chinese delicacies. In addition to the above, the hotel offers Business Centre Services, "Fitness Center, Jacuzzi, Steam, Sauna Bath, Swimming Pool & "Aleenta" the complete Spa. ... more   less 

Additional Information about Lords Plaza - Surat

Address: Delhi Gate, Ring Road,, Surat 395003, India
Region: India > Gujarat > Surat
Price Range: €52 - €79 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Lords Plaza - Surat 3.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Lords Plaza - Surat Hotel Surat
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Questions & Answers

Questions? Get answers from Lords Plaza - Surat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Roooms upto 5th floor are better for swift access.”
 of 5 bubbles deepakaxis14, 29 Oct 2016 | Read review
“I found it clumsy”
 of 5 bubbles , 27 Oct 2016 | Read review
“Deluxe room to front side”
 of 5 bubbles , 10 Oct 2016 | Read review
“There is a busy railway track right across the road, so opt for rooms on the other end of the hotel if you are a light sleeper.”
 of 5 bubbles Orator4Life, 22 Aug 2016 | Read review
“Do not stay in this hotel”
 of 5 bubbles rakesh5269, 30 Jul 2016 | Read review
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