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All reviews rain shower high ceilings front desk large aquarium large fish tank newer hotel nice hotel large breakfast area hot tub breakfast room fresh fruit white sands national monument new mexico would definitely stay here again the staff was friendly and helpful comfortable beds indoor pool
It should be the best hotel in Alamogordo but they have some issues and the customer service is lacking. Both when checking in and when needing some help from the front desk staff the ONLY person working the desk was on personal phone calls on...More
A good hotel with some excellent staff ...
Shame about the fitness centre facilties - especially the pool which was dirty and unappealing, even after cleaning and a refill, the water was still murky and not very clean.
The most disappointing thing about the hotel...More
This was not an inexpensive room (1 night, king bed, mid-week $139+). I expected better of Fairfield and Marriott. Whatever you do, avoid Room 202 where there are large chunks of plaster falling from the ceiling over the tub! Overall shabby bathroom. Something had been...More
I stayed here for 4 nights. The room was very good and clean. Beds comfortable. I used the gym which was fine. The pool looked rather dirty so avoided that. The breakfast was disappointing as plastic plates and cutlery. Real shame as throwing loads away...More
We stayed 4 days. Super friendly staff at desk and housekeeping. John at front desk rocked!! Our first room A/C was broken. He helped us switch rooms no problem.
Rooms are average sized n very clean. Good tv n showers-rain shower option was nice. Has...More
Response from Stacie B, General Manager at Fairfield Inn & Suites AlamogordoResponded 16 July 2018
Thank you for staying with us at the Fairfield Inn & Suites, Alamogordo, NM. It was our pleasure to have you as our guest. We appreciate your feedback and want you to know that customer service is our #1 priority. We are happy to know...More