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Sheraton Batumi Hotel

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Sheraton Batumi Hotel
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462 Reviews from our TripAdvisor Community

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Showing 289: English reviews
Kuwait City, Kuwait
Reviewed 17 September 2016 via mobile

This may be my worst hotel experience I have ever had. The staff are very unwelcoming, and aren't good in english, which made communicating with them harder. The room's furniture was good, yet the room itself wasn't clean. It had wet spots on the carpet, and we found some of the things from the family that previously stayed in our...

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Helpful?
Thank 1oftheppl
ApostolosPapatolios1, General Manager at Sheraton Batumi Hotel, responded to this review

Dear 1oftheppl, Thank you for taking your time to share your recent experience regarding our hotel. I am very disappointed to read that we missed a chance to exceed your expectations and failed in providing with service and environment you expected to find in our property. We are very sorry for all shortfalls that occurred during your stay and thank...

Poland
Reviewed 15 September 2016

Amazing. No other words to describe our experience at the spa..We booked a full day spa via phone.Communication was excellent from staff , they called me to confirm our arrival time.On arrival, the beatiful girl who showed us around was very friendly and informative.She explained where everything was and showed us what to use to gain maximum benefit from this...

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Helpful?
2Thank dominikdubanowski
ApostolosPapatolios1, General Manager at Sheraton Batumi Hotel, responded to this review

Dear dominikdubanowski, Thank you so much for the 5 star rating! What a great feedback regarding our hotel and particularly our gorgeous spa experience. So happy to learn that we exceeded your expectations and you found our spa incredible, service high quality and treatment relaxing. Thank you once again for recommending us to other travelers. Your words are best compliments...

Reviewed 14 September 2016 via mobile

We visited during a spectacular lightning storm, superb view from 20th floor. Maya our waitress was the perfect hostess with advice on food and wine. The food was delicious and wine was incredible. Thx Maya.

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3Thank David S
ApostolosPapatolios1, General Manager at Sheraton Batumi Hotel, responded to this review

ApostolosPapatolios1, General Manager at Sheraton Batumi Hotel, responded to this review Dear Davis S, Thank you so much for preferring our hotel during your Batumi trip. So delightful to know that had exceptional stay and were fascinated by our service. Special thanks for highlighting our staff's approach. We are more than happy to share your excellent with my team. Hope...

Tbilisi, Georgia
Reviewed 13 September 2016

Distinct even from many other Sheraton hotels, Sheraton Batumi is a beauty of the city. Very comfortable rooms, excellent cuisine, friendly and helpful personnel. Our working meetings went smoothly and nicely. Gym, swimming pools and spa are wonderful! We had really great time, thank you!

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1Thank Giorgi D
ApostolosPapatolios1, General Manager at Sheraton Batumi Hotel, responded to this review

Dear Giorgi D, Thank you so much this your lovely feedback and for your motivating comments about our staff, hotel facilities and our Food and Beverage offerings. It is delight for me to read that your business meeting went smooth and we provided you with well-organized event. Also happy that you had time to enjoy our glamorous SPA facilities and...

Tbilisi, Georgia
Reviewed 13 September 2016

Service was great, room was great, breakfast delicious, both inside and outside pools fantastic. We had the most wonderful stay and are happy to recommend this hotel to anybody! We cannot wait to go back!

Review collected in partnership with this hotel
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1Thank havane23
ApostolosPapatolios1, General Manager at Sheraton Batumi Hotel, responded to this review

Dear havane23, First of all i would like to thank you for choosing our hotel during your visit to Batumi and for taking time and sharing your positive impression with other frequent travelers. It was a delight to read your positive comments about our service, room, breakfast and pool facilities. So happy that you we met your expectations and you...

Batumi, Georgia
Reviewed 12 September 2016

I chose Sheraton to spend my wedding day. Reception staff were great, made an upgrade and all the staff. They made my stay unforgettable. Thank you everyone. Hotel looks gorgeous, clean, fationable, modern, comfortable and is simply the best hotel in Batumi.

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1Thank Slavik F
ApostolosPapatolios1, General Manager at Sheraton Batumi Hotel, responded to this review

Dear Slavik F, Thank you for taking the time to share your positive review about our hotel. I am honored that you preferred to stay with us on such an important occasion. It is a pleasure for me to read how you enjoyed our hotel and its facilities. It means so much to us to know that we exceeded your...

Tbilisi, Georgia
Reviewed 12 September 2016

I had a pleasure to stay with my guests at the hotel for a 4 days. It was a business trip with 2 days conference. Today i had an exellent feedback from my group regarding hotel and all staying in Batumi. From my side i would like to thank Bachana Shelia and Nino Bakanidze from reception, as they was all...

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Helpful?
1Thank Kristina S
ApostolosPapatolios1, General Manager at Sheraton Batumi Hotel, responded to this review

Dear Kristina S, Thank you so much for sharing your positive review with other TripAdvisor users. It's a honor for us that you preferred our hotel while visiting Batumi. We continuously strive to provide well-organized events and create effortless experience and it is a delight to read that my team was able to do that for you. Special thanks for...

Reviewed 11 September 2016 via mobile

Very good hotel, big rooms and tasty khachapuri, good service, like Katy and Levan, always smile and nice and making good coffe, great food and prices are cheap, very big pool and good sea, and nice people.

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1Thank May A
ApostolosPapatolios1, General Manager at Sheraton Batumi Hotel, responded to this review

Dear May A, Thank you so much for posting such a wonderful feedback following your stay at Sheraton Batumi Hotel. I am happy you enjoyed our spacious rooms and big indoor and outdoor pools and that found our food delicious and our associates attentive and caring. Special thanks for mentioning our talented and experienced F&B associates Katy and Levan who...

Reviewed 11 September 2016

This is my next stay at Sheraton Batumi hotel and decided to write a review as this hotel keeps to please me with its comfortable environment and high level service. I am staying with kids and my mother at this time, although it does not matter whether one is here for work or leisure, the hotel staff is highly responsive...

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Helpful?
1Thank Marina U
ApostolosPapatolios1, General Manager at Sheraton Batumi Hotel, responded to this review

Dear Marina U, First of all thank thank you for preferring our hotel once again, your loyalty means a lot to us. We are grateful for your positive comments and are happy to know that were able to keep our promise of providing high level service. Thank you very much mentioning team members in your feedback, we are truly proud...

Haifa, Israel
Reviewed 9 September 2016

perfect location hotel, cross to the beach, close to the center. the staff are so nice and give answer to any question. i got a personal help from Kate while i had a problem with my leg, she was so nice to me and all the time with a smile! Thanks Kate! the room is very big and have a...

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Helpful?
1Thank Bat7m
ApostolosPapatolios1, General Manager at Sheraton Batumi Hotel, responded to this review

Dear Bat7m, First of all thank you very much for preferring our hotel and for sharing your lovely feedback with TripAdvisor community. I am very happy to read that that you obtained a positive impression about our central location, spacious rooms, nice views and what is more important for us you found our staff very attentive and knowledgeable. It is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Beachfront
About the property
  • Wheelchair Access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sheraton Batumi is located on the seafront of the Black Sea. The hotel is a local landmark and only a 15 minutes drive away from Batumi International Airport, the primary gateway to the Autonomous Region of Adjara. The historic city centre of Batumi can be reached from the hotel within a 5 - 10 minute walk. Our 202 rooms including 26 suites welcome you in style. Modern furniture, warm colours, and The Sheraton Sweet Sleeper™ Bed fill each space with a relaxed atmosphere. With a choice of classic rooms or suites, you are guaranteed a comfortable and enjoyable stay. The latest technology makes it easy to conduct business, if and when required. Whether you are traveling for business or pleasure, the fresh and airy rooms offer everything you will need to feel connected and at ease. ... more   less 

Additional Information about Sheraton Batumi Hotel

Address: 28 Rustaveli Street, Batumi 6000, Georgia
Region: Georgia > Adjara Region > Batumi
Price Range: €98 - €168 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Batumi Hotel 5*
Number of rooms: 202
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia and Booking.com so you can book your Sheraton Batumi Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 On the Beach Hotel in Batumi
#3 Spa Hotel in Batumi
#3 Luxury Hotel in Batumi
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Batumi Hotel staff and other travellers.
13 questions
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Questions? Get answers from Sheraton Batumi Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was excellent and very clean, I do not think there was something missing - was perfect”
 of 5 bubbles eliyhoub, 19 Dec 2016 | Read review
“Ask for a room with the sea view on the upper floors.”
 of 5 bubbles 644arcx, 17 Dec 2016 | Read review
“Choose a sea view.”
 of 5 bubbles 544tld, 15 Dec 2016 | Read review
“Standard upgraded”
 of 5 bubbles Kisufim15, 30 Nov 2016 | Read review
“Family suit room”
 of 5 bubbles 17faz_la, 28 Nov 2016 | Read review
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