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Grand Rotana Resort & Spa

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Grand Rotana Resort & Spa
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1,551 Reviews from our TripAdvisor Community

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Showing 1,024: English reviews
Walton on Thames, Surrey
Reviewed 15 May 2013

Firstly I want to say I’m really sad to see that there are some recent reviews on here that say they received bad service at Grand Rotana… that’s a real shame as it was the service that made our holiday an excellent one! My family and I stayed at the Grand Rotana All Inclusive from 7th May to 14th May,...

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Helpful?
1Thank pinkbubblegum
GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review

Dear Sir, Thank you for yoru kind words and we would like to assur you that your comments will be shared with all concerned departments. we hope to see you again very soon. Regards, Azmi Sami

London, United Kingdom
Reviewed 15 May 2013

Hello Everyone. I read so many reviews on the Grand Rotana before I visited Sharm el Sheikh that I thought its only fair that I write a review back. hopefully my review will be of great help to someone considering staying there. Me and my husband spent 5 nights at the Grand Rotana. We arrived around 7pm on the first...

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Helpful?
1Thank strawberrylove222
GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review

Dear Sir, Thank you very much for taking the time to review our hotel. your comments will be passed on to the team. We very much look forward to welcoming you back. Best Regards, Azmi Sami

Kelvedon, United Kingdom
Reviewed 11 May 2013

We recently stayed for 2 weeks directly after Easter with our two children. Rooms:- We originally booked garden view rooms however upon arrival we found that all garden view rooms are situated at the front of the hotel with the main access road running straight through them - potentially very noisy. We upgraded to Grand Dulux rooms on the top...

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Helpful?
3Thank matthew G
GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review

Dear Mathew, Thank you for taking the time to review our hotel. we sincerely regret the inconvenience that it may have caused you and would like to assure you that situation does not reflect the standers, the procedures nor the spirit we conduct our business at Grand Rotana or at any of our Rotana properties & please rest assure that...

Reviewed 9 May 2013

At best i would give this Hotel 2/3 star because of the service level. very poor.... only a hand full of staff were exceptional. shame coz the hotel has really nice parts to it. Arrival: on arrival the private taxi dropped us off, we had to unload the luggage our self as there was no door man present. we then...

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Helpful?
1Thank Za039
GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review

Dear Sir, Thank you for staying with us during your last trip to Egypt. we are sad to hear that you have not fully enjoyed your stay with us and we are apologize for the inconvenience caused and please rest assureed that we are taking steps to resolve the issues. Regards, Azmi Sami

Cairo, Egypt
Reviewed 8 May 2013

This was my second visit to this amazing hotel this year. And both experiences were up to the same execelent standard. At this hotel, it is very clear that all staff KNOW how to treat and deal with a guest in a very welcoming, helpful and pro manner. They have an amazing landscape and greens are very well kept. Big...

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Helpful?
Thank Ahmos83
GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review

Dear Ahmed, Thank you very much for taking the time to review our hotel. Your comments will be passed on to the team. We very much look forward to welcoming you back. Best Regards, Azmi Sami

Cairo
Reviewed 7 May 2013

My wife and i have just flown back from Sharm, the hotel I have stayed there couple of times before being though the last time in 2007 or 2008 don't remember the exact year but was a fascinating hotel with stunning landscape and views! the rooms are spacious and clean, though sometimes the housekeeping you will find cleaning the corridors...

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1Thank tromi
GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review

Dear Tromi, Thank you for taking the time to review our hotel. we sincerely regret the inconvenience that it may have caused you and would like to assure you that situation does not reflect the standers, the procedures nor the spirit we conduct our business at Grand Rotana or at any of our Rotana properties & please rest assure that...

London, United Kingdom
Reviewed 7 May 2013

We booked a week here with friends on an all-inclusive basis, having done the same many times before at different resorts worldwide. To say we were disappointed does not even begin to describe how we felt. All-inclusive here does not amount to much - this hotel operates a 2-level system where you have to pay extra to be Ultra All-inclusive...

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Helpful?
Thank murphydog02
GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review

Dear Murphy, Thank you for taking the time to review our hotel. we sincerely regret the inconvenience that it may have caused you and would like to assure you that situation does not reflect the standers, the procedures nor the spirit we conduct our business at Grand Rotana or at any of our Rotana properties & please rest assure that...

Reviewed 7 May 2013

So it's our 1st time to Egypt and after much conferring we decide on the Grand Rotana in Sharks Bay Sharm El Sheik. Oh my word what an incredible experience, we flew from East Midlands with Thomas cook and it was fantastic from start to finish the staff were great the food on the plane was great everything about the...

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Helpful?
Thank Chris S
GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review

Dear Chris, Thank you for your kind words and we would like to assure you that your comments will be shared with all concerned departments. we hope to see you again very soon. Regards, Azmi Sami

Cairo, Egypt
Reviewed 6 May 2013

Great location, great beach, nice rooms but the worst ever staff. The staff needs a turnaround, each and everyone needs to remember how to treat his customers. The house keeping are always late, they do not clean the room in the morning while everyone is on the beach. One of the house keeping crew just stepped in the elevator while...

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Helpful?
4Thank moha_aziz
GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review

Dear Mohamed, Thank you for taking the time to review our hotel. we sincerely regret the inconvenience that it may have caused you and would like to assure you that situation does not reflect the standers, the procedures nor the spirit we conduct our business at Grand Rotana or at any of our Rotana properties. Once again, we would like...

Reviewed 6 May 2013

We loved the place its huge, full of amentieis. The draw back that it has a v small beach but over all everything was great. The waiter bahaa at the beach bar is really friendly and helpful. Thank u all

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Helpful?
Thank Mouradf1980
GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review

Dear Mourad, Thank you very much for taking the time to review our hotel. Your comments will be passed on to the team. We very much look forward to welcoming you back. Best Regards, Azmi Sami

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Located on the idyllic shores of Sharm El Sheikh, a truly inspiring seaside destination, the 5 star hotel has its own 450 meters stretch of private beach, a stunning pool surrounded by a lush tropical landscape with over 2000 palm trees. Sharm El Sheikh is now one of the world’s most accessible resort destinations for snorkelling and scuba diving. The luxury beachfront resort is 8 Km away from Sharm El Sheikh International airport and 2 minutes from Sharm El Sheikh International congress centre as well as the center of Na'ama bay with easy access to the many tourist attractions of the region. The Resort offers 526 luxurious rooms, suites and Club Rotana Executive rooms and suites in addition to 9 Royal villas with four & five bedrooms with private swimming pools. All luxury hotel guest rooms and suites feature a private balcony or terrace overlooking Tiran Island or the gardens. For dining and entertainment, the resort offers ten restaurants, bars and cafe’s catering to every taste expertly blended with the highly acclaimed award winning Rotana standards. Keep up with your fitness routine while you're away from home. The Bodylines Wellness & Fitness Club at Grand Rotana Resort & Spa Sharm El Sheikh features state-of-the-art fitness equipment and our award-winning Zen the spa at Rotana offers you tranquility and pure relaxation to balance your mind, body and soul. The Camel Dive Club is our 5* PADI centre for diving and Snorkeling within easy reach in the resort. ... more   less 

Additional Information about Grand Rotana Resort & Spa

Address: Sharks Bay | P.O.Box:296, Sharm El Sheikh, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Price Range: €45 - €118 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Rotana Resort & Spa 5*
Number of rooms: 526
Reservation Options:
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Also Known As:
Grand Rotana Hotel Sharm El Sheikh
Grand Rotana Resort And Spa
Grand Rotana Sharm El Sheikh
Hotel Style:
#17 Top resorts Hotel in Sharm El Sheikh
#19 Spa Hotel in Sharm El Sheikh
#21 Business Hotel in Sharm El Sheikh
#25 On the Beach Hotel in Sharm El Sheikh
#27 Luxury Hotel in Sharm El Sheikh
#47 Romantic Hotel in Sharm El Sheikh
#62 Family Hotel in Sharm El Sheikh
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Questions & Answers

Here's what travellers have asked, with answers from Grand Rotana Resort & Spa staff and other travellers.
74 questions
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Questions? Get answers from Grand Rotana Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“See view ,Front raw ,higher floor”
 of 5 bubbles 548sherifk, 4 Mar 2017 | Read review
“rooms with sea view are near the pool and has a great view over the sea”
 of 5 bubbles Mo_Mostafa_12, 22 Dec 2016 | Read review
“sea view is the best”
 of 5 bubbles 733samahr, 27 Sep 2016 | Read review
“All rooms with garden and sea view”
 of 5 bubbles 823imane, 2 Feb 2016 | Read review
“Sea view rooms are quiet and lovely views of the sea.”
 of 5 bubbles 344alison, 15 Jan 2016 | Read review
5 of 5