Very good hotel and staff . Gues from beach bar Mustafa, Hosem and Suleman are professional. Food in restaurants were delicious and fresh. Waitress helpful. Room was cleaned every day. Pools are clean with warm water.
I came here with my husband and 2 daughters from 30th July to 13th August. We had a lovely spacious room with a connecting door between our 2 rooms,(3104/3105) this was so handy. The beds were massive and very comfortable, rooms nicely decorated, clean bathrooms, balcony with a garden view. A fridge stocked with cans of drinks and water, a kettle and tea and coffee provided made for a nice touch too. The pools were great, 3 to choose from, very clean and the life guards on duty were very helpful in setting up sunbeds and carrying towels, bringing drinks and generally asking if we needed anything. Beach was a short walk through the garden, beautiful sand, gorgeous warm sea full of tropical fish. The piers were great for accessing the deeper water to swim/snorkel or dive from. All the food we had was delicious! Lots of choice in the buffet, we had breakfast here daily and sometimes dinner. The choice of A La carte restaurants was good, tasty food. We ate in Morgana twice and more often in Rosmarino. The staff were so lovely, friendly, kind and helpful, especially in Rosmarino and the Safari bar and pool bar. Too many names to mention, we were made to feel welcome and special and nothing was too much effort. The lovely man who cleaned our rooms was very sweet, he made pretty designs on our bed with towels twisted into a heart shape and flower petals and leaves, it looked so pretty. If you needed anymore bathroom products eg shampoo or conditioner you simply call the number and he would be there in minutes with what ever you had asked for. We used the spa facilities, had a Cleopatra treatment and full body massages, very relaxing and made our skin beautifully soft. Soho Square was easily accessed and lots to see or do there. All in all I loved my stay at the Savoy and I will return. Many thanks to all the staff, you do a wonderful job and we really appreciated that.…
This is the 4th time for us at Savoy and we like it so much everything is perfect , the rooms , the hygiene, the beach and pools are fantastic. The staff is very friendly and special thanks for Bassem at the beach bar, Mishel and Mina Ayad are the best . We wish good Iuck and many success.
We were at the Savoy Hotel in mid-November. The weather is great, the sea is warm. The beach has its own reef with many fish. Service is great, staff is attentive. The service on the beach ID excellent. Recommended.
The hotel is huge with hundreds of rooms, but you still feel the intimacy. you can access the wonderful beach and discover the marine biodiversity. The sea is full of corals and exotic fishes. Food is good. Staff is very nice. I recommend.
Verry good cleaning mentenance and serious perimetral security messures. Easy acces to the beach, securised by lifeguards also and the pools. Very good located by airport (15-20 min by car ) aproximative.
Every thing beautiful, clean, well kept, with well manicured gardens. Staff all extremely friendly and helpful. Especially Hussein and Micheal the pool bar and Ros Marino. Beach quite crowded but can still always get a bed. Th reef is still alive and there are many fish so snorkelling is great. Had a lovely massage in the spa but a bit of hard sell from the guys by the pool trying to get you to go. Lots of painting going on which was good, but strong smells of paint in places. I got bad diarrhoea but the pharmacy in Soho square sell Antinal which works really well Overall a lovely week away in the sun. Recommend all inclusive Soho square gives you evening entertainment and shops if you want it.
- few things we felt let down on…. Not as good as when we went 9 years ago [ ] It advertised 15 restaurants17 bars which is not included in the all inclusive package. Nor premier drinks. - [ ] extra cost to upgrade to s class which felt like a con, to only receive what we recived previously when visited. - [ ] S class is not avalible through travel companies only there own website so we didn’t even know it existed - [ ] You get given a coupon booklet on s class but was not given this at time of upgrading, had to find this out ourselves an ask for it, felt like they where reluctant to give it us. - [ ] A manager has to be called every time you want a drink in the hotel and outside the hotel. - [ ] You need your card,write your name, sign and give room number every time you want a drink, very big process for AI why not just say your name and room number or have a wristband? Very easy to forget your card when going to a bar in bikini when AI. made to feel your word isn’t good enough they need proof every single time…. Such a ball ache!!! - [ ] Service very very slow which felt on purpose….to make you drink less - [ ] Premium drinks not served at pool bar. - [ ] Only premium vodka at the beach bar … nothing else. - [ ] Only bar with premium drinks is the safari bar which is inside plus 4 floors up from the pool which is adults only and difficult when you have two kids in tow. - [ ] Breakfast was not up to standard for a 5 star. didn’t bother eating breakfast the whole holiday apart from kids had cereal. - [ ] lunch option is main buffet, pool bar or beach bar only restaurant is the fish restaurant which gets booked up quickly, which again was disappointing when they advertise 15 restaurants - [ ] Buffet for lunch again disappointing went once would not go again. - [ ] Fish restaurant advertised it opened at 12 but in fact opened at 1. - [ ] Booked into viva med 4 o clock got there and it was closed got offered the same menu in the fish restaurant to all the waiters and chiefs discrase was made to feel so uncomfortable. - [ ] You have to book the fish restaurants from 9.30 everyday you can not book in advance, which becomes a daily chore. - [ ] I have phoned up 9.25 and 1pm is fully booked only have 2.30? - [ ] You can only book soho restaurants from 1 pm which is a 2nd daily chore if eating out - [ ] On e class only two a la carte restaurants available each night - [ ] When booking different staff tell you different availability times. - [ ] Hot stone restaurant ordered ribeye steak it was full of fat uncutable and tasteless felt like because we where on s class AI they had given us the worst steak in the kitchen. - [ ] We have two small children with a double pram we asked to be put on ground floor but was put on first floor with no lift, asked to move rooms before leaving the reception they said they would move us in the morning they offered us a smaller room which wasn’t suitable for 4 people so the problem was ever rectified and we struggled the whole holiday. - [ ] Cocktails …. no pornstar martins, no White Russians, very disappointing for a 5 star as these are the only two cocktails my partner drinks. 3rd favourite drink is baileys but they had ran out. - [ ] All cocktails made with local spirits even on s class undrinkable for Me - [ ] Had to ask for the mini bar, not filled automatically - [ ] Mini bar in your room gets filled up once per stay, on there website it says filled up daily on a class - [x] Mini bar with no alcohol in it???…..apart from 2 beers nothing for the ladies to drink total waste of time. - [ ] No map givin at reception, when asked got given a map with list of restaurants and bars but had no numbers corresponding so was totally useless. - [ ] Went to safari bar just before bed ask for 4 sparking waters they would only give us two? - [ ] They say it’s a family room but they only have 3 beds in? Had to cram a camp bed in for the 2nd child which wasn’t comfy. - [ ] No wardrobe space or draw space for 4 persons had to lay the children’s clothes on the table and bedside cabinets.…
Nice hotel, impressive reef. Shenouda in main Tirana restorante so helpfull, sincere, caring, considerate :) Beach bar - lovely Mostafa, Ahmed, Bassem and others. So much athention, really friendly..!
This Hotel has the best stay in all senses. From the range of services that are offered, to the excellent 24/7 customer service to the amazing food that is served. I could not have chosen a better hotel to stay at in Sharm-El-Sheikh. The view from the room was breathtaking, alongside the private beach which was just stunning and all the other activities such as spa, gym, beauty treatment etc. Besides all this, the hotel itself is located in such an amazing area, the Soho Square which means you can enjoy free entertainment every night if you can keep up and manage all the other events that the hotel itself holds! Truly such an amazing experience where i felt like a princess during my whole entire stay.