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Hilton Sharm Waterfalls Resort

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6,113 Reviews from our TripAdvisor Community

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Showing 3,892: English reviews
London, United Kingdom
Reviewed 31 December 2012

We visited in September fr 7 days and thoroughly enjoyed ourselves, from an early morning check by the excellent Reception Team to Chef Mohammed & the junior sous chef (also Mohammed) & Chef Tamer who were so welcoming & attentive in providing exceptional vegetarian meals when they saw us coming! They even had us looked after in the other restaurants...

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Helpful?
3Thank Sangeeta G
SharmWaterfalls, Guest Relations Agent at Hilton Sharm Waterfalls Resort, responded to this review

Dear Guest, Thank you for your positive comments in regards to quality and variety of food offered in our restaurants. Our target is to satisfy our all guests’ needs and to exceed guests’ expectations whenever possible. Indeed, it was a great pleasure to know that our chefs managed to create a truly nice culinary experience for you. It was a...

Oxted
Reviewed 31 December 2012

Have just returned from 10 nights at this hotel. Although the location wasn't perfect so I didn't go out as often as I normally would (having stayed in other parts of Sharm) the Animation Team kept the entertainment, and activities flowing all day long. They were fantastic. MASSIVE thanks to JEMMA and NASTIS who would always make time for me...

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Helpful?
2Thank Laura23_93
SharmWaterfalls, Guest Relations Agent at Hilton Sharm Waterfalls Resort, responded to this review

Dear Guest, On behalf of entire Hilton Waterfalls team I would like to thank you for this good feedback on Trip Advisor site. I was happy to read your comments in which you praise hotel’s products and services. But my greatest pleasure was to know that a bit of personal care provided by our team members did make you feel...

Copenhagen, Denmark
Reviewed 30 December 2012

Visited 2009 and actually liked it moreover my family liked it. Arriving this Christmas with family was a tallet different experience. We are Hilton HH members but this was disguisting. Food was awefull chicken wings and legs served everyday..... 5stars?????? I dó NOT Think so. Everything which cold be heated up before and after was served over and over again....

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3Thank Travellover D
Manchester, United Kingdom
Reviewed 30 December 2012

I had read on Trip Advisor that the staff here were great. They were better. The frienliness and genuine warmth was the best I have ever come across, and I travel a lot.But even the staff could not make up for the quality of the all inclusive food and beverage. I have not had worse, and it was enough to...

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Helpful?
Thank sean s
SharmWaterfalls, Guest Relations Agent at Hilton Sharm Waterfalls Resort, responded to this review

Dear Guest, I was very happy to hear that you enjoyed your stay and that you were totally satisfied with the products and services we are offering. My absolute pleasure was to know that our team members have managed to deliver a bit of personal care as it’s our goal to provide an extra service to our guest and to...

London, United Kingdom
Reviewed 29 December 2012

Just had a fantastic 5 day break at the hilton waterfalls, and I must say although the placement of the hotel is not ideal the animation team were fantastic especially the one named Jemma as nothing was too much trouble always willing to help with anything she could. Wwhen we went clubbing she was always there making sure we were...

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Helpful?
1Thank Lauren L
SharmWaterfalls, Guest Relation Officer at Hilton Sharm Waterfalls Resort, responded to this review

Dear "Lauren L", Thank you very much for sharing your holiday experience on tripadvisor.com. Its gives us a great pleasure to know that we were able to deliver an impeccable holiday experience as this is what we are here for and this is what we love doing. Our target is to satisfy our all guests’ needs and to exceed guests’...

London, United Kingdom
Reviewed 28 December 2012 via mobile

Loved this hotel will Definatley go back next year for longer. Not much you could fault about this hotel. The food, the view everything was fantastic. A lovely animation team Ant and Jemma were great always willing to help and when we went out at night they would never be far away always making sure we had a good time...

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Helpful?
Thank Jacqui J
SharmWaterfalls, Guest Relations Manager at Hilton Sharm Waterfalls Resort, responded to this review

Dear "Jaqcui J", Thank you for taking the time to write your review on the Trip Adviser site. We were glad to know that hotel’s services and facilities as well as the quality and variety of food in our restaurants were up to your expectations. It is always a great pleasure to receive a feedback from satisfied guests; once again...

scotland
Reviewed 26 December 2012

Just returned from a week of sunshine at the Hilton Waterfalls Resort in Sharm El Sheikh. The hotel was excellent, spotlessly clean and the staff were extremely attentive. Our room was large and spacious with a sea view, the balcony was a good size too. Most days after soaking up the sun around the plentiful poolside areas or beach we...

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Helpful?
1Thank janders10
SharmWaterfalls, Front Office Manager at Hilton Sharm Waterfalls Resort, responded to this review

Dear 'janders10", We were regretful to learn that your perception of our resort did not comply with the image of a five-star hotel. The entire team of the Hilton Sharm Waterfalls team put a lot of effort to maintain the highest standards of service and to let our guests feel most valued and genuinely cared for. We were however glad...

Manchester, United Kingdom
Reviewed 25 December 2012

The hotels facilities were brilliant and the staff were very friendly, they couldn't do enough for you. The rooms were cleaned daily with new towels provided and even in the form of groovy designs! The animation team were excellent and kept you active and from piling on the pounds during your stay. Thanks to Jemma, Kate and Antony. Keep up...

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Helpful?
Thank ashman1999
SharmWaterfalls, Chief Animator at Hilton Sharm Waterfalls Resort, responded to this review

Dear 'ashman 1999", We were regretful to learn that your perception of our resort did not comply with the image of a five-star hotel. The entire team of the Hilton Sharm Waterfalls team put a lot of effort to maintain the highest standards of service and to let our guests feel most valued and genuinely cared for. We were however...

Newcastle upon Tyne, United Kingdom
Reviewed 25 December 2012

The hotel grounds were great but the rooms were slightly disappointing not 5 star (i think more 3 star), i did not enjoy the food it definitely did not cater for the English but the staff were amazing, bar staff always made sure you had a drink but my holiday would not of been the same without Antony and Jemma...

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Helpful?
Thank Charlotte P
SharmWaterfalls, Front Office Manager at Hilton Sharm Waterfalls Resort, responded to this review

Dear "Charlotte P" We were regretful to learn that your perception of our resort did not comply with the image of a five-star hotel. The entire team of the Hilton Sharm Waterfalls team put a lot of effort to maintain the highest standards of service and to let our guests feel most valued and genuinely cared for. Our Executive Chef...

Yorkshire, UK
Reviewed 24 December 2012

I've just returned from a seven night stay with my wife and two sons aged 7 and 3. We booked a junior suite (2501) and were very happy with it - the boys had their own room with TV and the overall cleanliness and turn down were excellent. My kids particularly enjoyed the fancy towel sculptures each day. Facilities were...

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Helpful?
2Thank jcreative1912
SharmWaterfalls, Food and beverage service manager at Hilton Sharm Waterfalls Resort, responded to this review

Dear "creative1912" We were regretful to learn that your perception of our resort did not comply with the image of a five-star hotel. The entire team of the Hilton Sharm Waterfalls team put a lot of effort to maintain the highest standards of service and to let our guests feel most valued and genuinely cared for. Our Executive Chef was...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Free Internet
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Set on the shores of the Red Sea with a private beach jetty and onsite dive center, Hilton Sharm Waterfalls Resort is the ideal place for guests to stay in Sharm El-Sheikh. Near to the city's attractions, including Il Mercato shopping mall and the Old Market, guests can either stay in the hotel complex - with its very own private beach - or venture into the bustling city center. Relax in the hotel's outdoor swimming pool complex, or keep fit in the health club with cardio machines and weights. Learn to scuba dive at the hotel's private beach or venture into town for a round of golf. Guest rooms at this Sharm el-Sheikh resort feature garden views or sea views and high-speed internet access. Keep up to date with work at the large desk, or relax on the balcony with a cool drink from room service. Hold events in the meeting room for between two and 30 guests, or utilize the business center for printing and photocopying. At the end of a long day, enjoy the finest cuisine in the city at one of the resort's restaurants and bars. From contemporary Italian dishes at Verdi Bistro, to Arabic food at the Paradise Reef restaurant, the Hilton Sharm Waterfalls Resort caters to all tastes. ... more   less 

Additional Information about Hilton Sharm Waterfalls Resort

Address: Ras Um El-Sid Cliff, Sharm El Sheikh, Egypt
Region: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Price Range: €43 - €90 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Sharm Waterfalls Resort 5*
Number of rooms: 401
Reservation Options:
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Also Known As:
Hilton Sharm Waterfalls Hotel Sharm El Sheikh
Sharm El-Sheikh Hilton
Hilton Waterfalls Sharm El Sheikh
Hotel Style:
#3 Business Hotel in Sharm El Sheikh
#25 Romantic Hotel in Sharm El Sheikh
#25 Family Hotel in Sharm El Sheikh
#25 Top resorts Hotel in Sharm El Sheikh
#36 Spa Hotel in Sharm El Sheikh
#43 On the Beach Hotel in Sharm El Sheikh
#47 Luxury Hotel in Sharm El Sheikh
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Sharm Waterfalls Resort staff and other travellers.
249 questions
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Questions? Get answers from Hilton Sharm Waterfalls Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1400 faces the beach”
Eagle662016, 18 Apr 2017 | Read review
“rooms direct to pool or sea is stunning”
moustafak116, 30 Nov 2016 | Read review
“Higher floor rooms don't have mosquitos”
, 5 Sep 2016 | Read review
“The hotel was fine, but it was a little far from the city center.”
265raada, 29 Aug 2016 | Read review
“Highly floors , professionally , Excellent costumers service.”
liugask, 21 Aug 2016 | Read review
5 of 5