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Location is beautiful , snorkeling was amazing
animation team Joe and Shady are very kind, talented and creative...
Ezzy from windsurfing center honest and kind..
Mr.Farag from the reception very helpful
Food and drinks need more care... Ididnt like it...
The hotel services were excellent, staff very friendly, clean rooms, variety of drinks, multiple ways for entertainment however the food quality is good there was not much different meals on daily basis. Quality times as a vacation with family.
I loved it so much, the staff and all the people who works there are so helpful and friendly and so the animation team are so funny and friendly, but they must do more activities. The rooms needs to be more clean, but the view...More
I have visited Imperial Shams with my boyfriend for the first time and it was really good holiday. We enjoyed our time also by many interesting acticities with animation team- Khaled, Hamiid , Charlly and Nadia. We would like to visit this place again.
Experienced a last minute change of venue by the Travel Agent so not our choice of Hotel ... The place is clean enough but most of the staff (did come across an occasional exception) cant be bothered trying to help ... especially with activities -...More
you can go quit far into the water and it will still not be deep. There are some small rocks but most part is sandy. I didn't use any shoes to go in the water.The water is clear, so you see where you put your feet.
Dear guest, thank you very much for your question and the interest in our hotel. Yes there is horse-/camel riding offered at the beach and it is possible to ride along our beautiful beach and into the dessert.We are looking... More
Dear guest, thank you very much for your question and the interest in our hotel. Yes there is horse-/camel riding offered at the beach and it is possible to ride along our beautiful beach and into the dessert.We are looking forward to your visit and you're welcome at any time to make your own impressions. Since a couple of weeks we have partly some new managers who made all efforts to achieve changes and we're sure you will enjoy your stay with us.
Sunny greeting, the hotel management & team