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Serenity Makadi Heights

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1,085 Reviews from our TripAdvisor Community

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Showing 442: English reviews
Reviewed 27 October 2016 via mobile

If you are after a nice relaxing holiday without the hustle and bustle of a busy town then this is the place to stay. We stayed for 1 week and did just that. The hotel is about 30 minute drive from the airport. At first when you turn off the main road and go down a dirt track it does...

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5Thank LeeandShez
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Mr. Lee and the family, It was such a pleasure to host you and your family on your recent stay in Serenity Makadi Beach. We would like to thank you for the time you have taken to write your review. It was a delight to read that you had enjoyed your stay here with us and we would like...

Reviewed 21 October 2016

Have just returned from our second week's stay at Serenity Makadi Heights and the only problem is that one week isn't enough at this truly excellent hotel! I don't usually write reviews but felt the need this time to just say how wonderful this hotel is and if you're looking for great service, food, weather, swimming, snorkelling and even Golf...

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6Thank Jezz A
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Mr. Jeremy and Ms. Claire, We would like to say what a pleasure it was to host you both once again in Serenity Makadi Beach, it was a delight to read that you had enjoyed your stay with us once more. Your comments have been passed onto the management team for the correct acknowledgements and actions. It would be...

Reviewed 20 October 2016 via mobile

Cannot recommend this hotel enough.... short version - friendly staff, beautiful views a fab holiday for us & feels like home! Don't usually write reviews but had to after being here. Now the long version....and need to name a few special people that made our holiday. Teri - guest relations - could not do enough for us, nothing is too...

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5Thank Rosie D
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Rosie and John, Thank you for the time you have to taken to write your review regarding your recent stay in Serenity Makadi Beach it was a pleasure to host you both. Please do kindly be informed that all of your comments and feedback have been passed onto the management team. It would be an honor to welcome you...

Jersey, United Kingdom
Reviewed 20 October 2016

Lovely Hotel, The Good Points are Our Room was lovely good size fantastic view, very clean and the the staff were amazing, Eating was our problem. The Restaurant down by the beach for lunch and dinner were very good, the Buffet restaurant apart from Breakfast was not so good , this hotel does not have many English ( we were...

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4Thank ruthhewitson
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Ms. Ruth, It was a pleasure to host you in Serenity Makadi Beach, it was a delight to read that you had enjoyed your stay here with us. I did read that you did not find many English here, and wish to just clarify that we do have quite a few English and English speaking rooms/guests in house at...

Reviewed 19 October 2016 via mobile

After leaving 8 weeks before it didn't take much too book this superb hotel again. From Teri the hotel guest relation manager who couldn't do enough for you to the guys by the pool. Mahmoud the barman especially looked after our every need, and Ishmail in the lobby bar another top class service. To be honest everyone at the hotel...

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4Thank Alan R
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Mr. Alan, It was a pleasure to host you again, on your most recent stay to serenity Makadi beach. We would like to thank you for the time you have taken to write our review. Please kindly be assured that your comments have been passed onto the management team. It would be an honor to welcome you back, and...

Viljandi, Estonia
Reviewed 17 October 2016

Our family visited Serenity in march 2015. The hotel is very nice, big rooms (standard), beautiful hotel area, fantastic beach... and those corals and fishes... amazing! (if there is no red flag on safety jetty as we experienced three days) I recommend Serenity for families and especially for those who loves the snorkeling! Btw one week is not enough in...

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3Thank Hath0r
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Mr. Hath, We would like to thank you for writing your review regarding your stay in March 2015. Your comments have been passed onto the management and it would be a great honor for us to welcome you back again. Kind Regards, Teri Pearson Guest Relation Manager

Reviewed 14 October 2016

We have just returned from our 7 night holiday and it wasn't long enough! I loved every second! The rooms are a good size and cleaned everyday. So much effort went into every meal. So much choice there would be something for everyone, breakfast pastries were particularly delicious. Lunch in the main reasturaunt was more a full meal but snacks...

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5Thank Sophie W
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Ms. Sophie, The time you have taken to write your review regarding your recent stay with us in Serenity Hotels and Resorts. Your feedback and opinions are important to us as it allows us to ensure we are providing the expected level of service to all of our guests. Please kindly be informed that all of your comments and...

Prague, Czech Republic
Reviewed 13 October 2016

This stay was our first time in Egypt, but we love it from our first entrance to the hotel. We came to the hotel very early around 7:00 AM and we got the room at 10:00 and what was very nice to get breakfast - nice touch. The room was enough big, with balcony and view on pool. Complimentary water...

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3Thank nema333
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Luboš & Zuzka, It was a pleasure to host you both in Serenity Makadi Beach on your recent vacation. It was a delight to read that you have enjoyed your stay here with us. Please kindly be informed that I have passed your comments and acknowledgements onto the management team for the necessary action to be taken. We would...

Hemel Hempstead, United Kingdom
Reviewed 13 October 2016

We stayed at the Serenity from 20th September 2016 for 2 weeks. It was a brilliant hotel, very clean, big rooms with plenty of storage. The staff were all excellent, and we were very surprised at how good the food was every day. The speciality restaurant was so good we asked for a Seafood menu for our anniversary dinner, the...

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2Thank Tracey C
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Ms. Tracey, We would like to thank you for the time you have taken to write your review regarding your recent stay in Serenity Makadi Beach. It was such a pleasure to host you and your partner on your special vacation. It was a delight to read that you had enjoyed your stay here with us, please kindly be...

Reviewed 12 October 2016 via mobile

Serenity makadi is a perfect example of how a good hotel should be..i just leave the hotel with my family 2 days ago.friendly and helpful staff ever, so lovely and great first impression every thing about the hotel was exceptional. it was clean,stylish with excellent services. food was excellent with good value for money moreover we faced a hard situation...

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Thank ahmed a
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Mr. Ahmed Atef, We would like to thank you for the time you have taken to write your review regarding your recent stay with us in Serenity Makadi Beach. It was a pleasure to host you and your family. Please kindly be informed your comments have been passed onto the management team. It would be an honor for us...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Serenity Beach Resort is located on the west banks of the Red Sea, built in Moroccan style. Opened in January 2007, this spacious five Stars Resort spans a total of 400,000 sq. meters, surrounded by large gardens, it is located directly on the Red Sea situated on its own wide beach 320m, offering spectacular views over the turquoise water and an amazing experience of a luxury life style, combined with the warmth of true Egyptian hospitality. The rooms are divided into five wings 17 clusters of 2-3 floors. You can simply relax on the hotel's beach or one of the spectacular 7 swimming pools. The resort has every possible feature to make your stay enjoyable by offering a wide range of safari and diving trips. ... more   less 

Additional Information about Serenity Makadi Heights

Address: Safaga Road 36 Km | P.O. Box 324, Makadi Bay, Hurghada 84511, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada > Makadi Bay
Price Range: €51 - €93 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Serenity Makadi Heights 5*
Number of rooms: 551
Reservation Options:
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Also Known As:
Serenity Makadi Heights Hotel Makadi Bay
Serenity Makadi Heights Bay
Hotel Style:
#1 Best Value Hotel in Makadi Bay
#6 Top resorts Hotel in Makadi Bay
#6 Spa Hotel in Makadi Bay
#8 Family Hotel in Makadi Bay
#8 On the Beach Hotel in Makadi Bay
#10 Luxury Hotel in Makadi Bay
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Questions & Answers

Here's what travellers have asked, with answers from Serenity Makadi Heights staff and other travellers.
98 questions
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Canterbury, United Kingdom

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Questions? Get answers from Serenity Makadi Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid room # 3033 & 3037 & whole D2 building.”
 of 5 bubbles Hosfy, 22 Nov 2016 | Read review
“Rooms down by the salt water pool are quiet if you don't mind a walk to the reataurants”
 of 5 bubbles JillT26, 22 Nov 2016 | Read review
“We had room 1278,very good!I would not want to stay in main-building.”
 of 5 bubbles 19612014, 18 Nov 2016 | Read review
“We upgraded to a suite. Room 3203. It was lovely and quiet and the sun was on the balcony in the morning.”
 of 5 bubbles 273janh, 11 Nov 2016 | Read review
“Book a la Carte especially The Mexican night!!”
 of 5 bubbles 106jezza, 21 Oct 2016 | Read review
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