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Serenity Makadi Heights

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Serenity Makadi Heights
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1,104 Reviews from our TripAdvisor Community

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Showing 459: English reviews
Stourbridge, United Kingdom
Reviewed yesterday NEWvia mobile

We returned to Hurghada just before Xmas for a 12 night stay. Having previously stayed in Sal Hasheesh just along the coast we had some idea of what to expect. The hotel itself is lovely but in need of some tlc in places but all the main areas are well maintained & the gardens are lovely. Everywhere was clean &...

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Helpful?
Thank Lesley G
Reviewed 6 days ago NEWvia mobile

This is most excited vacation we ever had. Great location and a friendly staff specially Mr.Badr ElTony as he was very helpful and welcome.really we are very thankful for his efforts and dedication. Also the restaurant staff were friendly. The food,rooms and everything were v.good. Really it was a great experience. I do recommend this place for a long vacation.

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1Thank Michael-Soliman
Reviewed 1 week ago via mobile

This hotel has great CEO (Mr.Khalid soliman)who really knows how to run this hotel with his exceptional team. This hotel runs on very high standers , I'd say a chains standers . You'll feel home from the first step in. The whole staff knows well how to make you and your family very happy to enjoy your stay. If you're...

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Helpful?
1Thank Haytham H
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Mr. Haytham, We would firstly like to thank you for choosing Serenity Makadi Beach to spend your vacation it was a pleasure to host you and your family on your recent trip. Secondly we would like to thank you for the time you have taken to write your review regarding your recent stay, your comments and feedback allow us...

Manchester, United Kingdom
Reviewed 2 weeks ago

We came here over the Christmas break and stayed boxing day to 2nd Jan. The hotel is advertised as five star, but be very clear that this is Egyptian five star. If you do go to this hotel and expect four star then will not be disappointed, if fact you will be extremely impressed. The hotel is quite some way...

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Helpful?
2Thank demondave1234
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Mr. Dave, The time you have taken to write your review regarding your recent stay is very much appreciated as it allows us the opportunity to ensure the best of our service is always being provided and if not then what we can do to improve that. It was an honor to host you on your recent vacation. It...

Curridge, United Kingdom
Reviewed 2 weeks ago

The manager personally welcomed me back to the hotel as I was there last Xmas. Al the staff were friendly and helpful. The guest relations team were extremely helpful and good fun to sit and chat with. The Xmas gala dinner was a splendid spectacle with beautifully prepared food - something for everyone!

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Helpful?
1Thank Eve K
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Ms. Eve, It was such an honor to welcome you back to our esteemed property Serenity Makadi Beach, it is always lovely when guests return home. Please do note all of your comments are passed onto management and we are happy to have spent Christmas with yourself. We look forward to your next visit. Kind Regards, Teri Pearson Guest...

Romania
Reviewed 2 weeks ago via mobile

Egypt is a very cool destination , and very cheap for what you got ! The hotel have a beautiful house reef with lot of fish ! The food is good , the staff is nice the hotel looks nice also , the gardens are beautiful too , just the pools are freezing . . You can.t swim . ....

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1Thank Laura L
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Ms. Laura, We would like to take this opportunity to thank you for your comments and the time you have taken to write your review regarding your recent stay here with us in Serenity Makadi Beach, please do note that all of your comments and feedback have been passed directly onto the management team whom will be taking the...

Cairo, Egypt
Reviewed 2 weeks ago

We went as a large group of 21 (five families with 13 kids) and had a very good time as the food and service were very good. The rooms were spacious but sparse and you had to pay for wifi which in any case was weak. The pool area and the beach were excellent and although it was cold we...

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1Thank Tarek M
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Mr. Tarek, It was a pleasure of ours to host you and all of your family over the festive period. We would like to thank you for the time you have taken to write your review regarding your recent stay. It was a delight to read that you had in fact enjoyed your stay, please do note your comment...

Reviewed 2 weeks ago

We really enjoyed our stay at Serenity Beach Resort! The grounds are really well kept and our room was spacious and clean. The head cleaner, Solomon, was very friendly and left us an impressive towel sculpture every day - each one increasing more impressive!! The staff were very friendly and alway greeted us with a smile. They made us feel...

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1Thank Chika A
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Mr. Chika, It was a pleasure to host you and your family on your recent stay to Serenity Makadi Beach. We would like to take this opportunity to thank you for the time you have taken to write your review regarding that stay. It was a delight to read that you had enjoyed your stay here with us and...

Reviewed 2 weeks ago via mobile

Nice hotel, breakfast was ok but lunch & dinner had a really good selection and good choice of A La Carte restaurants. Staff really made the holiday as they can't do enough for you! Highly recommend for families & couples.

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2Thank Jenny A
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Ms. Jenny, We would like to thank you for the time you have taken to write your review regarding your recent stay here with us in Serenity Makadi Beach. It was a pleasure to host you both and a delight to read that you had enjoyed your stay with us - minus the problems with your rep. We would...

Reviewed 2 weeks ago via mobile

I was recently here in Serenity for the New Years party i have been multiple times to this hotel and now for a special occasion and it never lets me down ! Making me and my family most welcome all the friendly staff have the best hospitality. The food in this hotel is second to none the best I have...

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Helpful?
2Thank Soliman E
Teri S, Guest Relations Manager at Serenity Makadi Heights, responded to this review

Dear Mr. Soliman, We would like to thank you for the time you have taken to write your review regarding your recent stay in Serenity Makadi Beach. It was a pleasure to host you and your family and would like to inform you that your comments have been passed onto the management. Kind Regards, Teri Pearson Guest Relation Manager

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Serenity Beach Resort is located on the west banks of the Red Sea, built in Moroccan style. Opened in January 2007, this spacious five Stars Resort spans a total of 400,000 sq. meters, surrounded by large gardens, it is located directly on the Red Sea situated on its own wide beach 320m, offering spectacular views over the turquoise water and an amazing experience of a luxury life style, combined with the warmth of true Egyptian hospitality. The rooms are divided into five wings 17 clusters of 2-3 floors. You can simply relax on the hotel's beach or one of the spectacular 7 swimming pools. The resort has every possible feature to make your stay enjoyable by offering a wide range of safari and diving trips. ... more   less 

Additional Information about Serenity Makadi Heights

Address: Safaga Road 36 Km | P.O. Box 324, Makadi Bay, Hurghada 84511, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada > Makadi Bay
Price Range: €49 - €96 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Serenity Makadi Heights 5*
Number of rooms: 551
Reservation Options:
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Also Known As:
Serenity Makadi Heights Hotel Makadi Bay
Serenity Makadi Heights Bay
Hotel Style:
#6 Spa Hotel in Makadi Bay
#6 Top resorts Hotel in Makadi Bay
#8 Family Hotel in Makadi Bay
#8 On the Beach Hotel in Makadi Bay
#11 Luxury Hotel in Makadi Bay
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Questions & Answers

Here's what travellers have asked, with answers from Serenity Makadi Heights staff and other travellers.
110 questions
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Canterbury, United Kingdom

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Questions? Get answers from Serenity Makadi Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the top floors seemed best”
 of 5 bubbles demondave1234, 5 Jan 2017 | Read review
“The hotel is large and it is a long distance from the main lobby and dining area to the beach, so you have to choose your room accordingly”
 of 5 bubbles TarekM737, 4 Jan 2017 | Read review
“In winter ask for south facing”
 of 5 bubbles russet186274, 28 Dec 2016 | Read review
“just ask teri”
 of 5 bubbles andy5445, 28 Dec 2016 | Read review
“take room on the floor no one else will look what you doing when they past you because they doing it”
 of 5 bubbles 431krzysztofg, 7 Dec 2016 | Read review
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