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This resort is split into the hotel and apartments... had we known how neglected the apartments area is, we would have definitely chosen to stay in separate rooms at the hotel rather than all 5 of us together inside the apartments even though it was...More
Thank Patrizia Val M
Response from Pyramisa S, General Manager at Pyramisa Sahl Hasheesh ResortResponded 1 week ago
Dear Ms Patrizia,
Thank you for choosing our hotel for your holidays and for taking the time to write a review. We appreciate your feedback as it helps us improve for our next guest or your next visit though we were confused reading some of...More
We found an amazing kids entertaintment team. Lots of games and fun activities for kids. The team was very friendly and amazingly professional. Wish them all the best. Activities start after breakfast at 10am with a big song n dance. There is pool activities, beach...More
Thank Waseem A
Response from Pyramisa S, General Manager at Pyramisa Sahl Hasheesh ResortResponded 2 weeks ago
Dear Mr Waseem,
It is wonderful to hear from you. Thank you so much for your feedback and your 5-star rating.
We are delighted that you have chosen our hotel again as the place to create special memories from family holidays and that you and...More
It’s a pity to see such a property with this great sea view in such a poor maintenance and service status.
I stayed their for 48 hours and for sure I wont repeat it, the first room I got was not clean and the bathroom...More
Response from Pyramisa S, General Manager at Pyramisa Sahl Hasheesh ResortResponded 24 November 2017
Thank you for taking the time to post a review and we are very glad that you enjoyed our location and sea view.
However, we sincerely regret that we did not fully meet your expectations on your visit. Please rest assured that we...More
The view was the single best thing about this hotel.
The bathroom stinks, and the water is yellow, I had to use a public bathroom.
The kitchen utensils are rusty.
DO NOT STAY THERE, you won't enjoy it.More
2 Thank Salma E
Response from Pyramisa S, General Manager at Pyramisa Sahl Hasheesh ResortResponded 26 November 2017
Thank you for your recent visit and for taking the time to write a review. Having read your comments, we are naturally concerned and are very sorry for the disappointment and the inconvenience you experienced during your stay.
We take your comments very...More
the general review can be average,
good aqua park pool.
good animation team.
good pool bars
poor beach pavements
poor rooms grade.
poor maintenance services.
poor pools cleaning.