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Citadel Azur Resort

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Citadel Azur Resort
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1,380 Reviews from our TripAdvisor Community

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There are newer reviews for Citadel Azur Resort
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Showing 420: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 June 2016 via mobile

The hotel looks amazing and the only problem there is that the restaurants that are on the beach there is a lot of garbage thrown like plastic bags, which is a problem cause by tourists and the restaurant throwing used oil into the water, but other than that the service is great the animation team is always to make the... More 

Helpful?
1 Thank Daniel A
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. Daniel, Thank you for choosing to spend your holiday at Citadel Azur Resort and for taking the time to review our resort. We really appreciate your comments regarding your recent stay & thank you for your great concern about marine environment. We continuously work to achieve the commitments by requiring environmental awareness training of all our employees, by... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 June 2016 via mobile

I visited this amazing hotel in June with my family. Very good hotel with clean rooms, good service. There was very good animation team. The most crazy of them is Max and very nice girls Sasha and Tanya.

Helpful?
1 Thank Mina S
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. MIna, Thank you for choosing Citadel Azur Resort to spend your recent vacation and for taking the time to review our resort on TripAdvisor! We are so pleased you found our animation team so great and you enjoyed your room and good service. It is always our pleasure to welcome you and we are looking forward to seeing... More 

Cairo
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 June 2016

The best thing about this resort that all rooms are seaview. You wakeup everyday to that breathtaking view of the different shades of blue. The resort is so big in space but it is so stress relieving. We loved our stay

Helpful?
1 Thank AyaYos
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Aya Yos, Thank you for choosing Citadel Azur Resort to spend your vacation and for taking the time to review our resort on TripAdvisor. We are so pleased that your stay was stress relieving & you enjoyed the breathtaking view from your room of the different shades of blue. We sincerely appreciate all of your comments and looking forward... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 June 2016

I Stayed from 7 th to 11 TH of June room number 3005 & 3006 the location and sea and swimming pool were excellent But service is very slow and insufficient especially bellmen whom ignore us and throw our luggage in front of the hotel without any help at the time of the check out also food was so bad... More 

Helpful?
1 Thank elassa
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear M/M Elassa, I would like to thank you for choosing the Citadel Azur Resort and for having the time to write and post your valuable feedback on TripAdvisor website. We are please to know that you found the hotel location, sea and swimming pools excellent but, unfortunately, very sad to hear that we could not meet your expectations in... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 June 2016 via mobile

I will conclude my recent experience at citadel Azure in a few wards. Few professional staff are sailing against a lot of unprofessional staff, reception staff very professional, main restaurant staff unprofessional, a lot of side talks, no one is trying to help you or even smile to your face in addition to medium quality food. meanwhile a la cart... More 

Helpful?
4 Thank Mostafa E
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. Mostafa, Thank you for choosing Citadel Azur Resort to spend your recent vacation and for taking the time to share your experience on Tripadvisor! We greatly appreciate any feedback made by our valued guests and constantly strive to achieve the highest quality standards. Please accept our sincere apologies for any inconvenience and for failing to meet your expectations... More 

Ilfracombe
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 June 2016

Every thing with this resort is A1 can't fault it. Restaurants all good staff excellent and helpful and all areas kept clean,rooms excellent and service good.this is one of the best resorts that we stayed in.

Review collected in partnership with this hotel

Helpful?
3 Thank Colin300952
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Colin, Thank you for choosing to spend your holiday at Citadel Azur Resort and for taking the time to review our resort on TripAdvisor. We are overwhelmed that you feel we are one of the best resorts you stayed in and we are so pleased you found our staff to be excellent and helpful. It was our pleasure to... More 

Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 27 May 2016 via mobile

I stayed at Azur Citadel with my family early this month. The Hotel design & Architecture and location is Amazing . The Bedrooms are wonderful and most has a seaview , A Standard room area is like a delux room in any other hotel . The meal plan was ultra all inclusive and the food is very good especially in... More 

Helpful?
2 Thank Raed K
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Raed K., Thank you for choosing Citadel Azur Resort to spend your family vacation earlier this month and for taking the time to review our resort on TripAdvisor! We are so pleased you enjoyed your holiday with us and found our staff to be very helpful and nice! We sincerely appreciate all of your comments and looking forward to... More 

Cairo, Egypt
2 reviews
Reviewed 23 May 2016 via mobile

Since the first minute no one was there or any help provided I set my own laugage .. Long distance to reach the pool or the beach .. The elevator was not working .. The access key was not yet activated when I reached the room on my own .. No one advised where I should go from .. There... More 

Helpful?
Thank mahmoudmshafey
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. Mahmoud Shafey, Thank you for choosing the Citadel Azur Resort. We deeply regret that we did not meet your expectations in points mentioned in your feedback. On behalf of the entire team we would like to apologize for any inconvenience that occurred and would like to assure you that the issues you mentioned regarding our services are not... More 

Lisbon, Portugal
Level Contributor
155 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 20 May 2016 via mobile

Good facilities and public areas. Great and professional staff. Good swimming pools and good food. Good rooms well divided and great view (all sea view). Marina in and many bars and restaurants . The minus goes to the beach that is far and weak but great to dive. A must visit.

Helpful?
Thank Vitor N
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Vitor, Thank you for choosing Citadel Azur Resort to spend your recent vacation and for taking the time to review our resort! We are delighted that you enjoyed your stay with us and will be pleased to welcoming you back to Citadel Azur Resort soon. Best regards, Khaled Sadek General Manager More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 May 2016 via mobile

This is a unique experience. From the moment you walked into the resort you feel like its your own castle . Rooms are very clean and have wonderful sea view . The citadel Azur resort is architected to embrace the heart for the magnificent red-sea making it a wonderful piece of Art . You dont need to go out !!... More 

Helpful?
1 Thank Hussam A
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. Hussam, Thank you for choosing to return to Citadel Azur Resort and for taking the time to review our resort on TripAdvisor! We are so pleased that we managed to meet your expectations and you had a relaxing stay with us. It is always our pleasure to welcome you back and we are looking forward to seeing you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
CITADEL AZUR RESORT SAHL HASHEESH! Heaven on earth! A Sunken Paradise Reborn! Our exclusive luxury architecture built with natural coral stones which has been hand chiseled from nearby mountains is a true architectural achievement. The Citadel Azur Resort with an atmosphere of the ports in Southern France or the Amalfi coast embraces a large marina where you can enjoy a touch of a small Mediterranean village with its own harbor. Overlooking the Red Sea, each spacious and luxuriously appointed guest room features spectacular sea views. A unique holiday with water sports, boat trips, marina and private beach extended to 1.6 km long, 3 manmade sea lagoons inside an amazing house reef. Relax at the swimming pools elevated and scattered around for your convenience in the resort and enjoy our state-of-the-art health club and gym. Book a wellness journey with our team of professional in our on-site Spa. Conveniently located only 20 minutes drive from Hurghada International Airport. ... more   less 

Additional Information about Citadel Azur Resort

Address: Sahl Hasheesh, Hurghada 84521, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada
Price Range: €72 - €163 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Citadel Azur Resort 5*
Number of rooms: 514
Reservation Options:
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Also Known As:
Citadel Azur Hotel Hurghada
Hotel Style:
#6 Business Hotel in Hurghada
#26 Top resorts Hotel in Hurghada
#27 Spa Hotel in Hurghada
#33 Romantic Hotel in Hurghada
#37 Family Hotel in Hurghada
#40 On the Beach Hotel in Hurghada
#45 Luxury Hotel in Hurghada
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Questions & Answers

Here's what travellers have asked, with answers from Citadel Azur Resort staff and other travellers.
89 questions
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Thornton Cleveleys, United Kingdom

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Questions? Get answers from Citadel Azur Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The amount of money paid is very few if compared with the hotel facilities”
 of 5 bubbles ahmedt570, 14 Oct 2016 | Read review
“Best view, snorkeling,”
 of 5 bubbles Ahmed6000, 18 Sep 2016 | Read review
“All rooms easily accessible request sea view as they are lovely”
 of 5 bubbles terencemoloney, 7 Sep 2016 | Read review
“building 1, 2 & 3 are the best to stay.”
 of 5 bubbles 467tamers, 27 Jul 2016 | Read review
“Rooms on the south side are the best and quieter. Take lunch on the Marine”
 of 5 bubbles AyaYos, 16 Jun 2016 | Read review
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