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Citadel Azur Resort

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Citadel Azur Resort
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1,458 Reviews from our TripAdvisor Community

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Showing 445: English reviews
Reviewed 21 July 2016 via mobile

an amazing hotel&very clean the animation team was the best team I've ever seen,they were very friendly ,mano ,mezo,max,tanya,nataly,I'll miss all of you but the salty pools shoud be cleaned ,also some of the workers should behave with a better way with guests,However it was a great holiday I hope to come back soon to join that lovely animation team...

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Helpful?
Thank Jasmine00001
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mrs. Jasmine, Thank you for choosing Citadel Azur Resort to spend your recent vacation! We sincerely appreciate all of your comments and really looking forward to welcoming you back to Citadel Azur Resort in the future. Best regards, Khaled Sadek General Manager

Reviewed 20 July 2016 via mobile

I have holiday with MY Ferinds i like Beach and i Like Food Not Like bar Staf no air condition in reception. Swimmimg pool is very nice with a very nice view for the sea . Restaurants are very good . No wifi in rooms only in lobby . Animation team are so friendly like sasha ,max , natali ,...

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Helpful?
Thank Mahmoud E
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. Mahmoud, Thank you for choosing Citadel Azur Resort! So pleased to read that your vacation was relaxing and you enjoyed hotel offered facilities and service. It was our pleasure to welcome you and we are looking forward to welcoming you back to Citadel Azur Resort in the future. Best regards, Khaled Sadek General Manager

Reviewed 20 July 2016 via mobile

Very nice hotel , nice rooms , nice italian restaurant every thing is so good here , very nice animation team specially Natali bar staff are not friendly . Shows were amazing. Room views are wonderful.it was a fantastic holiday with my friends

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Helpful?
Thank Nabil E
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. Nabil, Thank you for choosing Citadel Azur Resort to spend your recent vacation! Delighted you had fantastic holiday with us and thank you for your comments about our staff, rooms and offered facilities. It is always our pleasure to welcome you and we are looking forward to seeing you again at Citadel Azur Resort! Best regards, Khaled Sadek...

Reviewed 20 July 2016 via mobile

One of the best resturants in hurghada at this hotel ... the best room and the best view can i ever got .. beach got many rocks .... the best stuff and animation (natalie/ sasha / andre/ tanya / nano / mizo / max ) you can ever see .. good swimming pool has a great view ... i really...

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Helpful?
Thank Abanob I
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. Abanob, I would like to thank you for choosing the Citadel Azur Resort and for having the time to share with us your valuable feedback! We place a great value on your continued relationship with Citadel Azur Resort and we look forward to welcoming you again! Thank you & best regards, Khaled Sadek General Manager

Reviewed 20 July 2016 via mobile

Not recommended at all! if you are looking at good quality service and food.. Don't approach this hotel! Very aggressive staff, very poor service!! Never back here again! Food is horrible.. Check in not organized at all.. No entertainment during the day..very big hotel.. You will spend most of your day walking from one place to another without sufficient transportation!

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Helpful?
Thank Mariamyousry
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mrs. Mariam Yousry, Thank you for choosing Citadel Azur Resort to spend your recent vacation and for taking the time to review our resort. Based on your comment & evaluation score, please accept our sincerest apologies for failing to meet your expectations is some points. We greatly appreciate any feedback made by our valued guests, as we constantly strive...

Reviewed 20 July 2016 via mobile

the hotel is one of a nice hotels in Hurghada and it has a good animation team ( Nano - max - natalya ) the food is very good ,very good stuff and it is a a very quiet place you search about it, we enjoying, thanks

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Helpful?
Thank Amal A
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mrs. Amal, Thank you for choosing Citadel Azur Resort - Sahl Hasheesh! We are delighted that your first stay at Citadel Azur Resort was enjoyable & we truly appreciate the time you have taken to share your feedback. It was our pleasure to welcome you and we are looking forward to welcoming you back to Citadel Azur Resort in...

Reviewed 19 July 2016 via mobile

Amazing hotel,enjoyed very much there. The service was great. And the staff they was very helpful i't was rally good time with animation team they rally fantastic and amazing natliy and max and lovely girl menna we really enjoyed and thank you ..............

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Helpful?
Thank Malak A
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Malak, Thank you for choosing to spend your holiday at Citadel Azur Resort and for taking the time to review our resort! We sincerely appreciate your wonderful comments and look forward to welcome you again at Citadel Azur Resort in the future. Best regards, Khaled Sadek General Manager

Cairo, Egypt
Reviewed 19 July 2016 via mobile

Only one overnight stay which was supposed to be 4 nights, unfriendly staff, very huge unorganized resort, poor dinner. No enough sitting areas as it was fully booked (I wonder why), ants everywhere even in Bathrooms and bed.....by the way the night was about 3150 Egyptian pounds!!!

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Helpful?
Thank Htsh
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Htsh, Thank you for choosing Citadel Azur Resort to spend your vacation! Based on your relatively low rating and points mentioned in your review, please accept our sincerest apologies for any inconvenience encountered and for failing to meet your expectations. We look forward to the opportunity to welcome you back to Citadel Azur Resort, should you decide to give...

London, United Kingdom
Reviewed 18 July 2016

first i want to say i arrive to this hotel to have one week vacation with my wife and son let's start with reception , the reception area without air condition .only where is the reception office have the air condition . then the main restaurant very bad service and the food is average . Bar man in all the...

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Helpful?
Thank dasha1309
Reviewed 17 July 2016 via mobile

I read in alot of reviews about the very bad attitude of the staff but it was my mistake to go anyway 1-the bellman left our luggage on the ground outside the hotel exposed to sun for a long time 2-in citadel restaurant my wife went at 10.45 to breakfast he yelled at her telling her you should have came...

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Helpful?
2Thank Khalid M
Khaled_Sadek, General Manager at Citadel Azur Resort, responded to this review

Dear Mr. Khaled, First of all, I would like to thank you for choosing the Citadel Azur Resort and for taking the time to share your comments with us. I truly regret that we had no chance to meet during your stay & really disappointed to learn that we weren’t able to meet your expectation in points mentioned in your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service
Official Description (provided by the hotel)
CITADEL AZUR RESORT SAHL HASHEESH! Heaven on earth! A Sunken Paradise Reborn! Our exclusive luxury architecture built with natural coral stones which has been hand chiseled from nearby mountains is a true architectural achievement. The Citadel Azur Resort with an atmosphere of the ports in Southern France or the Amalfi coast embraces a large marina where you can enjoy a touch of a small Mediterranean village with its own harbor. Overlooking the Red Sea, each spacious and luxuriously appointed guest room features spectacular sea views. A unique holiday with water sports, boat trips, marina and private beach extended to 1.6 km long, 3 manmade sea lagoons inside an amazing house reef. Relax at the swimming pools elevated and scattered around for your convenience in the resort and enjoy our state-of-the-art health club and gym. Book a wellness journey with our team of professional in our on-site Spa. Conveniently located only 20 minutes drive from Hurghada International Airport. ... more   less 

Additional Information about Citadel Azur Resort

Address: Sahl Hasheesh, Hurghada 84521, Egypt
Region: Egypt > Red Sea and Sinai > Hurghada
Price Range: €60 - €148 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Citadel Azur Resort 5*
Number of rooms: 514
Reservation Options:
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Also Known As:
Citadel Azur Hotel Hurghada
Hotel Style:
#6 Business Hotel in Hurghada
#33 Romantic Hotel in Hurghada
#35 Top resorts Hotel in Hurghada
#37 Spa Hotel in Hurghada
#37 Family Hotel in Hurghada
#56 On the Beach Hotel in Hurghada
#61 Luxury Hotel in Hurghada
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Questions & Answers

Here's what travellers have asked, with answers from Citadel Azur Resort staff and other travellers.
106 questions
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Questions? Get answers from Citadel Azur Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“block 3 very central to everything”
 of 5 bubbles veralin, 13 Mar 2017 | Read review
“sea view rooms from building 2 to 6 are not far away from lobby and provide perfect view”
 of 5 bubbles mahmoudn228, 12 Mar 2017 | Read review
“near the main lobby”
 of 5 bubbles M9976BLmohammeda, 11 Feb 2017 | Read review
“If you don't mind a bit off a walk get 7 or 8 block”
 of 5 bubbles hunsburyled, 5 Jan 2017 | Read review
“The amount of money paid is very few if compared with the hotel facilities”
 of 5 bubbles ahmedt570, 14 Oct 2016 | Read review
5 of 5