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A very charming, little hotel with a gorgeous view in Isabela! Had a beautiful spacious room overlooking the ocean. Very friendly, helpful staff who in each moment make you feel at home. They help you out with anything you might wish for- booking tours, renting...More
Thank Katya D
Response from María José A, Guest Experience at Hotel VolcanoResponded 2 days ago
Many thanks for such a wonderful review and for taking the time to share your experience at Volcano Hotel. We are glad that you enjoyed your stay and the facilities of our Hotel and that our staff was always available and willing to...More
What an amazing hotel. We stayed in 301 and were wowed by the view. The room was huge with 2x double beds. The bathroom/shower were extremely well appointed. Wifi at the property was very weak. I would highly recommend you stay here.More
Response from Marcelo J, Guest Experience at Hotel VolcanoResponded 30 August 2017
We really appreciate you took the time to write a review about your stay at our hotel. We are glad that we were part of a wonderful experience during your vacation at The Galapagos Island. Thank you so much for the recommendation and...More
We stayed here because the Iguana Crossing Hotel was full. We enjoyed the volcano. The staff is very friendly. It's right across a sand street from the beach, and the rooms are very large. It's such a small town, everything is convenient. The staff helped...More
Response from María José A, Guest Experience at Hotel VolcanoResponded 1 week ago
Thank you so much for your review, we are glad that you enjoyed your stay at Volcano and that our Staff was always there for you. We hope you had a wonderful time visiting the Galapagos Islands, thank you so much for choosing...More
We arrived (very) early as our Emetebe flight landed at 8 in the morning and it's only a 5 minute drive from the airport.
We checked in and were given a welcome drink while we waited for our room to be ready. We soon could...More
Response from María José A, Guest Experience at Hotel VolcanoResponded 2 weeks ago
Thank you so much for taking the time to share your experience in Volcano Hotel, we are glad that you enjoyed your stay. We sincerely hope you had a great experience visiting the Galápagos Islands. Thank you so much for choosing us.
Hotel Volcano is in an ideal location - a block from the beach, right in the middle of Isabela Island. From the outside, it looks really nice too. Staff is very nice, and acomodations are good.
However, they had a TON of issues. On day...More
Response from María José A, Guest Experience at Hotel VolcanoResponded 3 weeks ago
I can´t express how sorry we are to read about your experience in our Hotel. First of all, I would like to apologize on behalf of all our staff for such an unacceptable level of service. Please allow me to explain some of...More