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The Water Club Hotel at Borgata

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1 Renaissance Way, Atlantic City, NJ 08401-6001
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (406)
Room & Suite (154)
Pool & Beach (49)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 06/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 51 hotels in Atlantic City
Location
Cleanliness
Service
Value
Travellers' Choice

Looking for a place to stay in Atlantic City? Then look no further than The Water Club by Borgata, a luxury hotel that brings the best of Atlantic City to your doorstep.

You’ll enjoy relaxing rooms that offer a flat screen TV and air conditioning, and you can stay connected during your stay as The Water Club by Borgata offers guests paid internet access.

The hotel features a concierge. Plus, The Water Club by Borgata offers a pool and a poolside bar, providing a pleasant respite from your busy day.

While staying at The Water Club by Borgata, visitors can check out Gardner's Basin (0.7 mi) and Absecon Lighthouse (1.4 mi), some of Atlantic City's top attractions.

Atlantic City has plenty of Greek restaurants. So when you’re here, be sure to check out popular spots like Bill's Gyro Souvalki and Fiesta Pizza, which are serving up some great dishes.

Should time allow, New Jersey Korean War Memorial, In the Line of Duty Sculpture, and Greek Temple Monument World War I Memorial are some popular monuments and statues that are relatively easy to get to.

We’re sure you’ll enjoy your stay at The Water Club by Borgata as you experience everything Atlantic City has to offer.

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Property amenities
Parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Nightclub / DJ
Shuttle bus service
Paid wifi
Hot bath
Adult pool
Indoor pool
Outdoor pool
Heated pool
Shallow end in pool
Sauna
Restaurant
Breakfast buffet
Snack bar
Poolside bar
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Salon
24-hour security
Concierge
Convenience store
Currency exchange
Gift shop
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Safe
Cable / satellite TV
Flatscreen TV
Walk-in shower
VIP room facilities
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Marina View
Languages Spoken
English, Spanish
1829Reviews22Q+A100Room tips
Traveller rating
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Popular mentions
Jeff K wrote a review 10 Oct
Old Bridge, New Jersey228 contributions169 helpful votes
We just returned from an overnight stay at The Borgata Saturday evening, October 9th. I feel compelled to relate our most recent experience. For those who are frequent visitors, you might have experienced similar things. To those who are considering a stay at the property, please take note. We have been very steady patrons of the hotel/property, so our experience is based on frequent visits and overnight stays over the last 10+ years. Upon arrival at The Water Club valet, we waited for someone to receive our car. They had 1 person working at the valet. We checked into the Water Club for an overnight stay. Upon check-in, we were advised the only room available is on a smoking floor. We said OK, that’s fine. Upon arriving on the 10th floor, the whiff of marijuana was overwhelming. It permeated the hallway. The room reeked of marijuana. Also missing were some of the finer room details that had been part of the stay at the Water Club. However, the most important feature to note is that the room was clean. After putting our things away, we went downstairs in the early afternoon to check out the casino. As a poker player, I headed to the poker room. As I entered the poker room, I walk towards the cashier station to purchase chips. All 5 cashier stations are closed...??? Not a single cashier station was open! On a Saturday! I asked the floor attendant what happened to the cashiers? Not a single person on the floor had a clue. They said it was closed all day; you probably have to purchase chips at the table. This had never been The Borgata policy in the past. Every player in the poker room had to purchase chips at the table, and to redeem them you have to take them to the main cashier in the center of the casino. Now comes the fun part — queuing up on a massive line in the main casino, again with very limited staffing to accommodate the massive number of people. Nothing more pleasing than having to wait almost 45 minutes on line to cash out. MGM management has made the conscious decision to minimize staffing in order to maximize cost efficiency (profits over people) while placing the guest experience last on their list of priorities. Let me be clear: This has nothing to do with COVID, nor staffing shortages. This is a concerted conscious decision by MGM to reduce headcount. To put things in perspective, my wife is a slot player. After 5 hours of continuous play in the main casino, she advised there was not a single instance where a waitress came by. How is this acceptable?! For dinner, we ate at the American Bar & Grille (formerly Wolfgang Puck’s restaurant). We had an exceptional meal there; the food and waitstaff were on point. While speaking with one of the restaurant management, we inquired why Wolfgang Puck and Bobby Flay Steak are no longer on the property. We were informed that MGM management made the decision to terminate the relationship with each of these signature chefs, because MGM management felt they could run their own restaurants without the need to split the revenues with these 3rd party businesses. On Sunday morning, we went to Bread & Butter for breakfast. At 7:30AM, the line was massive. There was 1 person taking orders at the counter (there are usually 2 people) and there are no longer people serving food to dine-in patrons. The 1 person taking the orders now has to deliver food to patrons at the tables. Note to MGM: another great management decision to kill another great place for a quick bite. An emphasis on cost management over people is a great way to eliminate your loyal customer base. At checkout late Sunday morning at The Water Club, there was 1 person at the counter. A single person working to check people out of the hotel. Do you see a pattern emerging? When we went to retrieve our car from the valet, there was 1 person retrieving cars. We loved The Borgata for well over a decade. Time to start looking for another property in Atlantic City to give my business.
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Date of stay: October 2021
Location
Service
Sleep Quality
3 Helpful votes
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Response from MGM Resorts Guest Experience, Owner at The Water Club Hotel at Borgata
Responded 1 week ago
Dear Jeff_K264, Thank you so much for your detailed review and for letting us know about your visit to The Water Club at Borgata. We understand that the issues you faced created a trip that fell far below expectations. We appreciate you taking the time to provide us with your insights so that we may identify areas of opportunity for improvement. We would like to begin by extending our sincere apologies for the unsatisfactory condition of your guestroom upon arrival. Please know, the use of marijuana is prohibited in our guestrooms, including in smoking permitted rooms, at all MGM Resorts properties. If marijuana in any form is observed, the property will take the necessary steps to ensure compliance with the law and Company policy. We encourage our guests to contact Front Desk for any problems they may encounter so they can address them directly and provide you with the most enjoyable stay. Additionally, we are disheartened to learn about the service shortfalls experienced, that hampered your time in our casino. Please accept our apologies for the wait experienced at our cashier. We are glad to hear you enjoyed your dining experience at American Bar & Grille. Please rest assured we have documented your feedback and will relay it to the appropriate management team for additional review. Your business is greatly valued, and leads us to commit ourselves to more efficiently managing these issues moving forward. Should your travels bring you back to our exciting city, we hope to have the chance to restore your faith in The Water Club at Borgata. Kind regards, Alejandra Guest Experience
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Sting Ray wrote a review Sep 2021
New York34 contributions21 helpful votes
I will say parking is much easier on the side and I forgot aside. They do not make it clear it up on the website but this is not in the same building as the actual Borgata. Make sure you take a look at the map so you know how far you're going to be walking to the casino and the restaurants on the Borgata side. Everything seems a little bit farther away than we would've liked. At the front desk was very nice. And from what I heard a much shorter line on the other side. The rooms could use some love. Found some old food in the fridge. Bathrooms are nice. All around clean.
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Review collected in partnership with Hyatt Hotels
Date of stay: August 2021Trip type: Travelled on business
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Response from MGM Resorts Guest Experience, Owner at The Water Club Hotel at Borgata
Responded 10 Sep 2021
Dear Stingraykonner, Thank you for taking the time to review your recent stay with The Water Club Hotel at Borgata. We are saddened to learn about your confusion with regards to the location of our hotel and we hope that this had a minimal impact on your stay with us. We value your feedback with regards to your check-in experience as well as your impressions of your room and we will be sharing your comments with the appropriate teams for review. We appreciate the chance to host your visit and look forward to improving your impressions of our resort in the future. Warm Regards, Matthew Guest Experience
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NYSpeedy wrote a review May 2021
New York City, New York149 contributions128 helpful votes
I've been staying at The Borgata because The Water Club was closed during covid. Borgata rooms are no longer good. One visit I had a clogged bathroom. Another visit had a cracked sink. Thank God the Water Club is open. I'll always book at the Water Club if available. Bookings are hard to do with longer wait times by phone. To the Borgata Management. You have hired a horrible young kid to answer your phone for booking reservations. He was horrible, almost cannot speak and then when I asked to clarify what he said, he got ticked off. When I asked if i can talk to another agent, he said yes and hung up and disconnected me. There is no way to get his name. I hope other people complain so he gets fired. His attitude fits a lowest class motel booking.
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Date of stay: May 2021
Location
Service
Sleep Quality
Room Tip: Water Club - never The Borgata
See more room tips
3 Helpful votes
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Richardo wrote a review Mar 2020
Bushkill, Pennsylvania84 contributions70 helpful votes
This is has been one of my Best favorites hotel in Atlantic city area.. i know is not by the boardwalk but 10 min drives you there and with many choices to eat and mostly the pool area is great with two Jacuzzis to enjoy your day.
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Date of stay: December 2019
1 Helpful vote
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kellmant wrote a review Mar 2020
Far Rockaway, New York1 contribution2 helpful votes
This was my second stay at the Borgata and I was not impressed. I stayed at the water club this time and the view was not good, waterfront was swamp land. Room had rusted and unclean fixtures. Headboard had handprints and smudges all over and the floor did not look vacuumed. Check in lines were super long.
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Review collected in partnership with MGM Resorts International
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Response from KaelynBorgata, Guest Relations Manager at The Water Club Hotel at Borgata
Responded 16 Mar 2020
We are disappointed to learn that your recent visit to The Water Club was not up to par. Please be assured your feedback regarding your guestroom, the view, and check-in have been shared with each of the appropriate management teams for further review. We sincerely apologize for any inconvenience or disappointment you may have been caused and hope to welcome you back to Borgata in the future for a more exciting visit.
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PRICE RANGE
US$144 - US$468 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the water club by borgata hotel atlantic city, water hotel atlantic city, the water hotel by borgata
LOCATION
United StatesNew JerseyJersey ShoreAtlantic City
NUMBER OF ROOMS
797
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Frequently Asked Questions about The Water Club Hotel at Borgata
Which popular attractions are close to The Water Club Hotel at Borgata?
Nearby attractions include Borgata Casino (0.1 km), Borgata Comedy Club (0.3 km), and The Music Box (0.3 km).
What are some of the property amenities at The Water Club Hotel at Borgata?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Water Club Hotel at Borgata?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at The Water Club Hotel at Borgata?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Water Club Hotel at Borgata?
Yes, parking is available to guests.
What are some restaurants close to The Water Club Hotel at Borgata?
Conveniently located restaurants include Old Homestead, Borgata Buffet, and Izakaya in Borgata Hotel.
Are there opportunities to exercise at The Water Club Hotel at Borgata?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at The Water Club Hotel at Borgata?
Yes, dry cleaning and laundry service are offered to guests.
Does The Water Club Hotel at Borgata offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Water Club Hotel at Borgata?
The staff speaks multiple languages, including English and Spanish.