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Irotama Resort

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Irotama Resort
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590 Reviews from our TripAdvisor Community

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Showing 118: English reviews
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Miami, Florida
Reviewed 11 January 2017 via mobile

I am very lucky to have friends that own an apartment there what a place everything in one place, so many options of dining, and activities for all family members, the day is perfect and sunny with so many people waiting to please your minimum desire and the night so fresh and romantic. For sure a vacation place to everyone...

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Helpful?
Thank Vicky H
IrotamaResort, Director de Relaciones con Clientes at Irotama Resort, responded to this review

Dear Guest : We are delighted your experience at our Resort and commentary motivates us to keep working to continue to grow and remain green Resort by Nature . We look forward to your visit again in Irotama and to provide the best experience in the Colombian Caribbean. Sincerely!

Reviewed 11 January 2017 via mobile

Stayed in the ph 1111 del sol last week and unfortunately some of our personal items disappeared. We contacted the front desk and they said they would send us a supervisor and all they did was send up the cleaning lady who offered to help look for the missing items. We did not need someone to help us look for...

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1Thank Nauj S
Reviewed 7 January 2017 via mobile

We were really looking forward to our stay in the Irotama, but instead we were really disappointed. This hotel is well known in Colombia and that's why we selected it. We did the reservation directly with their reservations coordinator and he ensured we will have a great time in the hotel. When we arrived to the airport we were taken...

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3Thank Micmaf
Tromso, Norway
Reviewed 20 December 2016

We traveled to Santa Marta in 2007 and were 2 weeks on the Irotama resort. Everything was really nice. The facilities are very good. We were 3 adults and had a really good time. The food was good and the amenities were top. The pools, the beach and the activities inside the resort were as we were expecting. I can...

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Helpful?
Thank Thorz
IrotamaResort, Director de Relaciones con Clientes at Irotama Resort, responded to this review

Dear Guest : We are delighted your experience at our Resort and commentary motivates us to keep working to continue to grow and remain green Resort by Nature. We look forward to your visit again in Irotama and to provide the best experience in the Colombian Caribbean. Sincerely!

Reviewed 21 November 2016 via mobile

Traveling with two teenagers and 4 adults ranging from 50-80 years our bungalow is right on the beach and a comfortable distance to everything from dining, swimming and the evening activities. Wi-fi worked well to post photos for people back home. Rooms are very clean, air conditioning and ceiling fans made it comfortable. We had a driver bring us to...

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Helpful?
1Thank Henry S
IrotamaResort, Director de Relaciones con Clientes at Irotama Resort, responded to this review

Dear Guest : We are delighted your experience at our Resort and commentary motivates us to keep working to continue to grow and remain green Resort by Nature . We look forward to your visit again in Irotama and to provide the best experience in the Colombian Caribbean. Sincerely!

Reviewed 27 October 2016 via mobile

First of all, I have to say their customer service is extremely good from the time of the check in until we left to the airport. I travelled with my girlfriend and got there on Saturday Oct 8th at 9:30am, and the lady at the front Desk, Zari, was awesome and got us a room eventhough the check in was...

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1Thank Ricardo G
IrotamaResort, Director de Relaciones con Clientes at Irotama Resort, responded to this review

Dear Guest : We are delighted your experience at our Resort and commentary motivates us to keep working to continue to grow and remain green Resort by Nature . We look forward to your visit again in Irotama and to provide the best experience in the Colombian Caribbean. Sincerely!

San Antonio, Texas
Reviewed 1 October 2016

I was very happy to be able to navigate the resort, enjoy the beach, the pool and the food, and we did not have to leave the facilities and felt welcome and safe. The beach is clean and the staff were nice and helpful.

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1Thank jungleeyes
IrotamaResort, Director de Relaciones con Clientes at Irotama Resort, responded to this review

Dear Guest : We are delighted your experience at our Resort and commentary motivates us to keep working to continue to grow and remain green Resort by Nature . We look forward to your visit again in Irotama and to provide the best experience in the Colombian Caribbean. Sincerely!

Reviewed 21 August 2016 via mobile

The rooms are not noise isolated, you will hear the ridiculous noise from the discos nearby at night. Breakfast buffet is inconveniently located far away from the rooms and you have to pick up your food and then walk outside to a dining room that is totally open and surrounded by birds an iguanas that will steal your food if...

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Thank Juan Carlos C
IrotamaResort, Director de Relaciones con Clientes at Irotama Resort, responded to this review

Dear Guest. Thank you for your feedback, for us it's very important our guests and your stay with us. We work every day for give the best service at Irotama Resort.

Birmingham, Alabama
Reviewed 3 August 2016

All in all we had a relaxing pleasant vacation here. The rooms require a bit of a tutorial due some quirks, but once we were shown the ins and outs we were good to go. The staff was very pleasant and attentive. My family took advantage of 2 prearranged onsite activities (bingo and dancing) which they enjoyed.There was also family...

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1Thank Casey A
IrotamaResort, Director de Relaciones con Clientes at Irotama Resort, responded to this review

Dear Guest: We are delighted your experience at our Resort and commentary motivates us to keep working to continue to grow and remain green Resort by Nature. We look forward to your visit again in Irotama and to provide the best experience in the Colombian Caribbean. Sincerely!

Reviewed 1 August 2016 via mobile

Santa Marta is an important city on the Colombian coast. Which along of the years has been chosen by tourists due to its nature and simplicity. Irotama resort manage in mixing comfort and relaxation for a reasonable price. This resort is perfect for families, it has everything in, it posses a good range of amenities, which can satisfy tourists necessities....

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Helpful?
1Thank Maria B
IrotamaResort, Director de Relaciones con Clientes at Irotama Resort, responded to this review

Dear Guest: We are delighted your experience at our Resort and commentary motivates us to keep working to continue to grow and remain green Resort by Nature. We look forward to your visit again in Irotama and to provide the best experience in the Colombian Caribbean. Sincerely!

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Breakfast included
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the Pozos Colorados area, 20 minutes from Santa Marta, Irotama captures all the magic and enchantment of a luxurious Caribbean hotel. This breathtaking resort is surrounded by nature and has tennis courts, a golf draving range and a kilometer long beach. Come discover it! ... more   less 

Additional Information about Irotama Resort

Address: Km 14 Via a Cienaga, Santa Marta, Colombia
Region: Colombia > Magdalena Department > Santa Marta District > Santa Marta
Price Range: €147 - €360 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Irotama Resort 3.5*
Number of rooms: 356
Reservation Options:
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Also Known As:
Irotama Hotel Santa Marta
Hotel Style:
#4 On the Beach Hotel in Santa Marta
#4 Family Hotel in Santa Marta
#5 Spa Hotel in Santa Marta
#5 Romantic Hotel in Santa Marta
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Questions & Answers

Here's what travellers have asked, with answers from Irotama Resort staff and other travellers.
16 questions
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Questions? Get answers from Irotama Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make lots of questions, call ahead if you can, I specifically requested wheelchair assistance and did not get it.”
 of 5 bubbles jungleeyes, 1 Oct 2016 | Read review
“The Bohios or bungalows on the North side of the property are a bit quieter and less congested.”
  • Patio from bungalow
  • Sitting room in bungalow
  • Primary pool (1-1.5M) looking North towards tower and Mercure Hotel
 of 5 bubbles Joepure, 7 Jul 2016 | Read review
“Bungalow- nice vegetation. Ocean view in the buildings.”
 of 5 bubbles 78gabrielal, 17 May 2016 | Read review
“Go somewhere else”
 of 5 bubbles BobJames, 9 Apr 2016 | Read review
“bungalows are a very good options for families”
  • Bungalows
 of 5 bubbles chuckyg2014, 9 Apr 2016 | Read review
5 of 5