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Decameron Marazul

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Decameron Marazul
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1,159 Reviews from our TripAdvisor Community

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Showing 138: English reviews
Lauderhill, Florida
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 September 2016 via mobile

We went to enjoyed our vacation.. Everything was very unexpected, the people in the "hotel" we're very rude, they don't have idea what a customer service is, THE AC doesn't work properly, they change our room and I don't know wish one was worse, I felt like a trough my money thru the toilet, the food wasn't good cook, they... More 

Helpful?
Thank yanelis0516
Level Contributor
3 reviews
Reviewed 26 July 2016

a little bit far away from the center of the city but has a quiet location with an amazing view, friendly staff and fast service, a lot of activities to do in the same place, a lot of drinks and food to chose

Helpful?
Thank Amy S
Management response:

Dear guest, I really appreciate your comments, this is one of those reviews that make us proud of do what we do!!! I personally shared your appreciations with all the staff to encourage them to keep doing thinks right We hope to see you very soon back here in your home in San andres. Regards, Francisco Lozano General Manager Hotel... More 

Barranquilla, Colombia
Level Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 20 July 2016 via mobile

Once again, the DeCameron Mar Azul a great holiday weekend. Pity the weather was overcast and wet, but still a great atmosphere with the people and staff. Toured the island on a 4 X 4 "Mula". Great way to get around on the island. Visited most of the DeCameron hotels on the island to experience their hospitality. All very well... More 

Helpful?
Thank AvrilandAndre
Management response:

Dear guest, I really appreciate your comments, this is one of those reviews that make us proud of do what we do!!! I personally shared your appreciations with all the staff to encourage them to keep doing thinks right and, as you said: Perfect for families and friends of all ages. We hope to see you very soon back here... More 

Plano, Texas
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 July 2016 via mobile

The customer service was fantastic at this hotel. From the reception, to the 'caja', to the reservations desk and the activities kiosk, all the employees were very friendly and nice. They have a small beach with kayaking, and other sports (wind surfing, water paddle bikes, and others), which were awesome and at no extra cost! Our room was by the... More 

Helpful?
Thank amwilks
Management response:

Dear guest, I really appreciate your comments, this is one of those reviews that make us proud of do what we do!!! I personally shared your appreciations with all the staff to encourage them to keep doing thinks right and, as you said: all the employees were very friendly and nice. We hope to see you very soon back here... More 

1 review
Reviewed 17 May 2016

The hotel is ideal and recommended for family trips because it is a little far from the city. has a beautiful view to the sea and jhony cay. Has two pools and private beach. The hotel has a concert outdoors with events every night, the restaurant is type buffet and eat is very good. but the structure is old The... More 

Helpful?
Thank Nicolas B
Management response:

Dear Guest, As the Hotel Manager, I feel very proud of reading this kind of reviews, as they tell us we are doing things right; I will personally share your comments with all staff to encourage them to keep working hard for giving our guest “memorable stays”. We´re glad you´ve enjoyed your stay with us and really appreciate the time... More 

New York City, New York
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 April 2016

There was a lot of hype leading up to our stay at Marazul. Gotta say, not that impressed. The accommodations and service themselves were alright, it was clean, but a little outdated. The food was nothing spectacular, not what I would expect from a culinary mecca like Colombia. Beach was average as well. lots of nickel and dining you for... More 

Helpful?
2 Thank Jacob D
Bogota, Colombia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 April 2016 via mobile

We went for a few days and was awesome, the service, the food, everything was really good, especially because you have a good beach beside the hotel, isn't a public! We had a lot of fun and relaxing moments at the same time!!! I totally recomend the hotel!!

Helpful?
2 Thank MonicaCortesA
Santiago, Chile
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 12 February 2016

Honestly I do not understand when people put 4 or 5 to this hotel. I can put this if the price will be twice less! But for such high price which they put I was expecting much more. 1 of the main problem which have this hotel and which many people even do not know till coming there is that... More 

Helpful?
5 Thank Olesya_3281

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Graz, Austria
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 February 2016

dirty, bad condition, terrible organization. The first room we got was dirty like the wellness area. The second wasn't a suite like ordered but almost clean. Example: cleaning lady takes the same broom for the wellness area as for the paths outside and only a broom. The "private" beach is nice but the the water zone is like a sump.... More 

Helpful?
4 Thank stefan19852016
Winnipeg
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 January 2016

If you're going to stay on San Andres, stay here. Our room was newly renovated, staff were friendly and helpful, enjoyed the food. The resort is private with wilderness on one side and the coastguard on the other. Easy, inexpensive taxi ride to downtown for shopping. Scuba diving business onsite. Very close to Rocky cay, almost walking distance. My only... More 

Helpful?
1 Thank ramblinmanWinnipeg

1,342 photos of this hotel

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Free Breakfast
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
Official Description (provided by the hotel)
Between the ocean and the thick brushes surrounding it, the Decameron Marazul rises as a first class paradisiac hideaway near the Orange Hill area in San Andres Island. Only 15 minutes from the airport and on the via San Luis, the resort is surrounded by a mangrove forest with a white sand private beach and a spectacular sea tinted with the entire spectrum of blue, contrasting the garden and ample green areas reserved for guests. From here, you may visit the most beautiful keys in the archipelago such as Cayo Acuario and Cayo Haynes which are located right in front of the beach, as well as Rocky Cay only 5 minutes away, with a beach and the only rocky key where we have an exclusive club for you to keep on tanning during your vacations on the various island locations. ... more   less 

Additional Information about Decameron Marazul

Address: Via San Luis No. 30-47 | Interior 100, San Andres Island, Colombia
Region: Colombia > San Andres and Providencia Department > San Andres Island
Price Range: €225 - €357 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Decameron Marazul 3.5*
Number of rooms: 128
Reservation Options:
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Also Known As:
Super Decameron Marazul Hotel San Andres Island
Decameron San Andres
Hotel Style:
#3 Top resorts Hotel in San Andres Island
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Questions & Answers

Here's what travellers have asked, with answers from Decameron Marazul staff and other travellers.
29 questions
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Questions? Get answers from Decameron Marazul staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best views”
 of 5 bubbles amysT2983YR, 26 Jul 2016 | Read review
“no room is good, pool is loud until 23 pm and in the other way is a dump”
 of 5 bubbles stefan19852016, 10 Feb 2016 | Read review
“Ask for a room on the second floor, they are not musty smelling like main floor rooms.”
  • View towards tennis court
  • View opposite direction
 of 5 bubbles ramblinmanWinnipeg, 13 Jan 2016 | Read review
“Tip: take the money you spend here, go to Jamacia or Cancun (Mexico), feel great about yourself”
 of 5 bubbles arnoldr150, 24 Aug 2015 | Read review
“Some days they do a "pool party" at night until about 10:30PM.”
 of 5 bubbles 478mauriciol, 13 Aug 2015 | Read review
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