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Decameron Aquarium

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2,799 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Cali, Colombia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

I would not mention anything in regards to the degraded condition in which the hotel is. My primary focus is in the absolute poor customer service experience my family and friends underwent during our stay there. I was celebrating my anniversary celebration and a have a party of 13 friends and relatives lodged at this “Hotel”. The staff have some... More 

Helpful?
1 Thank vivipatica
Bogota, Colombia
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

This is a very good hotel option to stay in San Andres Island with beautiful sea views from all over the places of the hotel including from rooms. Honestly the rooms requires to be refurbished , together with bathrooms , but in general if you are not too demanding , they are acceptable . Buffet services for breakfast , lunch... More 

Helpful?
1 Thank Gustavo G
VA
Level Contributor
83 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 24 October 2016

This is a mixed review but it kind of went downhill at check in. To make our reservation we called the number on the hotel’s website so it’s not like we booked from Trip Advisor or Booking.com or some other 3rd party. We told the reservations person that we would arrive late Friday night and leave really late on Sunday... More 

Helpful?
1 Thank Jafo19D
Miller A, Gerente at Decameron Aquarium, responded to this review

Dear Mr. We would like to thank you for choosing us and for taking your time to give us your feedback, as your comments are important to us. As per our hotel standard the check in is from 3:00 pm to 5:00 pm and the checkout is at noon. The late check out service is not managed by our commercial... More 

Corona, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 September 2016

This is a very old hotel that has degraded so much that it is impossible for staff to maintain. Rust has surfaced from all metal frames and balconies. The hotel staff is not trained and customer service is practically non-existent. It took 1 hour and 40 minutes to check in. Although the hotel had the Expedia reservation they demanded that... More 

Helpful?
2 Thank adis48
Miller A, Gerente at Decameron Aquarium, responded to this review

Dear guest, Hereby we would like to thank you for choosing Royal Decameron Aquarium Hotel for your vacation and for taking your time to give us your feedback. We have corrected the information that was given to Expidia.com in regards to the to our rooms accommodation details (the report was sent). Upon the arrival of our guests, they are registered... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 September 2016 via mobile

It is a very good hotel! Before going to Aquarium, I was unsure if Marazul was better. Staying in Aqurium was the best choice. Location is great, right in the center very close to lot of stores and the downtown beach. We stayed in a room right in front of the ocean (waking up watching the sunrise from bed was... More 

Helpful?
1 Thank Isabella B
Miller A, Gerente at Decameron Aquarium, responded to this review

Miss Isabela Thank you for choosing us for your vacation experience, we are happy to know that you had a great time. We hope to have the opportunity to serve you once again in the near future. Yours sincerely MILLER ARIAS General Manager More 

Tel Aviv, Israel
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 5 September 2016

Aquarium San Andres was one of our best stays, thanks to the spacious rooms and nice balcony, the amazing private beaches (especially the rocky cay) which is fabulous. The only down side are the food & drinks which are not the best quality, but still quite good.

Helpful?
1 Thank Yoav G
millerarias, Gerente at Decameron Aquarium, responded to this review

Thank you for choosing us for your vacation experience, we are happy to know that you had a great time. We hope to have the opportunity to serve you once again in the near future. Yours sincerely MILLER ARIAS General Manager More 

Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 August 2016

What I loved: the view of our room. What I liked: the place is wonderful, the staff is friendly and helpful. What I would expect more: included meals and beverage - that could be really better. What I didn't like: altough there is a big sign "swim at your own risk" they do no permit you to enter the beautiful... More 

Helpful?
1 Thank Henrique C
A TripAdvisor Member
Reviewed 29 August 2016 via mobile

This was for sure the best hotel on the island... My husband and I live in USA, his parents live in Colombia. It was easy for his parents to book this place through travel agent in Colombia for he four of us to go together..Everything was all inclusive and that was perfect for us.. Everything is extremely affordable if converting... More 

Helpful?
1 Thank A TripAdvisor Member
Stockholm, Sweden
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 August 2016 via mobile

Really good Hotel and the food at the restaurangs, SAN Andres is a nice place to be rent a car ir just take the bus and travel around ,al hoyo soplador,johny cay,acuario ir just enjoy the beach,drink the Coco loco is great. The Hotel is good an Göran good service the food is great ,we jag had a great time

Helpful?
1 Thank Nestor B
Pereira, Colombia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 August 2016

The Decameron Hotel Aquarium is good. It's not awesome but it's not bad either. It's a bad 4-Star hotel but it would be a really good 3-star hotel. CLEANLINESS: The room is not so clean, it's not disgusting or something but you surely find some Latina hair laying around and the windows are really dirty. Big lack: No toilet brush... More 

Helpful?
2 Thank Franzipanda

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Beachfront
  • Room Service
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
In the midst of an Antillean environment, this resort has an exceptional architecture with circular towers overlooking the sea at ‘Punta Hansa’ – at the northern end of the Island of San Andres – which allow for wonderful panoramic views of the Caribbean Sea. These buildings are alongside a long wooden dock that leads to a natural pool in the sea and with an aquatic platform ideal for snorkeling and other water sports. The Decameron Aquarium is located approximately 10 minutes from the airport and is a well sought out location for tourists since the longest and most beautiful beach of the island is located only a few blocks away, surrounded by a boardwalk, parallel to a commercial area with restaurants, discos and the most exclusive bars. You will enjoy an enchanting paradise that can be explored completely on foot and where a cultural mixture of English, Spanish, Pirates and Corsairs can be explored. ... more   less 

Additional Information about Decameron Aquarium

Address: Avenida Colombia 1-19, San Andres Island, Colombia
Region: Colombia > San Andres and Providencia Department > San Andres Island
Price Range: €230 - €359 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Decameron Aquarium 3.5*
Number of rooms: 297
Reservation Options:
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Also Known As:
Royal Decameron Aquarium Hotel San Andres Island
Hotel Style:
#2 Spa Hotel in San Andres Island
#2 Top resorts Hotel in San Andres Island
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Questions & Answers

Here's what travellers have asked, with answers from Decameron Aquarium staff and other travellers.
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Questions? Get answers from Decameron Aquarium staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“far from the swimming pool (there are quite noisy parties in there)”
 of 5 bubbles 291henriquec, 30 Aug 2016 | Read review
“You should say right away that you would like a room with sea view and give a little tip of like 10.000 pesos”
 of 5 bubbles Franzipanda, 19 Aug 2016 | Read review
“My room was directly on the ocean and I loved it. choose the new building which has elevator, number starting with1600s”
 of 5 bubbles Nkee, 22 Jun 2016 | Read review
“Ask for a room in the tower with elevator.”
  • View from room 1014
  • Room
 of 5 bubbles JuanFranToronto, 28 May 2016 | Read review
“Tower 1, 2 or 3 with first floor oceanview”
 of 5 bubbles FiestaSun, 13 May 2016 | Read review
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