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My boyfriend and I reserved three nights at this hotel in Medellin. The customer service was top notch. Daniel, in particular, was incredibly helpful- he helped us to book a tour, gave us suggestions on where to walk/eat, and he helped us to locate a...More
1 Thank Kstohs
Response from Katherine T, Servicio al Cliente at Diez Hotel Categoria ColombiaResponded 16 March 2015
Thank you very much for choosing Mid Ten Colombia as host of his recent trip to Medellin. It is a pleasure to know how much I enjoy their stay with us. Let me thank you for your comments, as they will help us...More
Overall we enjoyed our stay at Diez Hotel. It is beautifully decorated, it's located within walking distance from a lot of restaurants, bars and shops, and we found the staff friendly and helpful.
However, there were a few negative aspects that I have to point...More
1 Thank Viviana D
Response from Katherine T, Servicio al Cliente at Diez Hotel Categoria ColombiaResponded 14 March 2015
Diez Hotel Colombia welcomes your comments expressed,thanks for those wonderful words. which is very important to our continuous improvement efforts and commitment to our customers.
I hope again to enjoy your company at our facilities
Firstly, this hotel is located in the Medellin's best district, Lleras. Just outside there are 100s of restaurants, shops and bars within an easy walk. There are many other hotel options also.
The hotel rooms are big, however the bathroom design offers limited privacy the...More
2 Thank OneWorldExplorer
Response from Katherine T, Servicio al Cliente at Diez Hotel Categoria ColombiaResponded 9 March 2015
We regret what happened during your stay. We are very attentive to solve the problems with each of the areas involved.
We hope to present at an upcoming stay. And offer the best service.
normally i would give a rating of "very good" but thanks to the unfriendly receptionist (a guy, forgot his name) i have to rate only average.
needed to wait for about 20 min. to get my room bcs the receptionist didn´t want to give me...More
1 Thank sauraumpfa
Management response:Responded 26 February 2015
Diez Hotel Colombia welcomes your comments, which is very important to our continuous improvement efforts and commitment to our customers.
Take us with you because you are already in our hearts. We are not just a Hotel we are an Unforgettable Experience ....More
Modern amenities with a very Colombian feel. First I should say all rooms have an amazing view. And since the floors start from the 6th floor, you can't go wrong. Each floor is dedicated to a different region of Colombia- so the decor is slightly...More
1 Thank GISELLA R
Response from Katherine T, Servicio al Cliente at Diez Hotel Categoria ColombiaResponded 26 February 2015
First of all let me thank you for choosing Diez Hotel Categoria Colombia. Our mission is to make your stay as perfect as possible exceeding the expectations of our guests at all times and it is with great satisfaction that thanks to feedback...More
US$64 - US$157 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Luxury Hotel in Medellin
#4 Spa Hotel in Medellin
#4 Business Hotel in Medellin
#6 Romantic Hotel in Medellin
#8 Family Hotel in Medellin
Non-Smoking Rooms ,
Number of rooms
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