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NH Collection Royal Medellin

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Traveller (219)
Room & Suite (75)
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Overview
  • Excellent59%
  • Very good29%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from NH Collection Royal Medellin
Special Offer: SUMMER PROMOTION
Hotel deals
Offers from NH Collection Royal Medellin
Special Offer: SUMMER PROMOTION
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Reviews (886)
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223
143
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15
10
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All reviewsgreat hotelthe santa fe mallbreakfast buffet islarge mallwalking distancebusiness hotelroom serviceel pobladoomelette stationhotel is locatedfront desk staffloved this hotelgreat optionrooms are largebusiness tripcoffee makerbeautiful city
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1 - 5 of 424 reviews
Reviewed 2 weeks ago

Very good hotel, staff were very pleasent and helpful. Breakfast was nice and had a good choice. Very close walking distance to a huge mall and Hard Rock cafe. Non smoking policy in the hotel. Good for families.More

Review collected in partnership with NH Hotels
Thank jfdanker
Response from GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal MedellinResponded 2 weeks ago

Dear Danker, Thank you so much for the compliments and for choosing us for the stay in Medellin. Your comments are very important for us, as they help us to be the best product for you. Remember we are attentive to your needs and expectations...More

Reviewed 3 weeks ago

We landed at the high-elevation city airport after the worst storm in years, so the climate was cool and damp. Our 45-minute taxi ride in the rainy dark did not allow us to see the lovely rural scenery that we enjoyed on the return journey...More

Thank TACustomer
Response from GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal MedellinResponded 3 weeks ago

Dear Guest, We thank you so much for those kind words about our staff and property, which is very nice for us who work every day to make your stay as memorable as possible. Although there are aspects to improve in our décor, which is...More

Reviewed 4 weeks ago via mobile

I stayed at this hotel during the last weekend of March 2018. It’s modern and upscale. While I had a lovely experience- there were a couple of negatives. Not nearly enough towels (not even wash cloths) in the room and the breakfast was sub-par. Other...More

Thank Melissa H
Response from GuestServiceRoyal, Director de Relaciones con Clientes at NH Collection Royal MedellinResponded 3 weeks ago

Dear Melissa, We thank you in advance for comment and evaluate our services, which means a lot for all who work for NH Hotel Group. About your suggestion, actually we handle a complete stock of towels in every room, reason why we will check if...More

Reviewed 4 weeks ago via mobile

I would love to walk through the hotel with someone from the management of NH and discuss the list of small things which made me wonder, how a high-class hotel can seriously keep its rating. The photos I uploaded are part of my rating/comments below....More

Thank One-DonNico
Response from Juan Carlos S, Director General at NH Collection Royal MedellinResponded 4 weeks ago

Dear guest: We thank you in advance for your important comments about your stay at the Hotel, this helps us to improve every day and that is why we present our sincere apologies on the related since we have not fulfilled your expectations of service,...More

Reviewed 5 weeks ago

The NH is always the hotel I try to stay in when I'm in Medellin. Even though I'm always in the city for work, I would actually stay here if I was on vacation - it's very reasonable. The rooms are a nice size, quiet...More

Thank djs7375
Response from Juan Carlos S, Director General at NH Collection Royal MedellinResponded 4 weeks ago

Dear Guest Thank you so much for taking the time to write such good things about the hotel, we are always happy to have you stay with us, we will let all our employees know as we work very hard to always make out guest...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Multilingual Staff
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$76 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Medellin
#1 Romantic Hotel in Medellin
#3 Luxury Hotel in Medellin
#3 Spa Hotel in Medellin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$76 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Medellin
#1 Romantic Hotel in Medellin
#3 Luxury Hotel in Medellin
#3 Spa Hotel in Medellin
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (219)
Room & Suite (75)
Dining (26)
Pool & Beach (10)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Dave L
4 May 2018|
Answer
Response from GuestServiceRoyal | Property representative |
Dear Guest, Best regards, About your question, actually we do not have hand-held showers, but a rain effect shower. Hope to see you very soon. Customer Service
1
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DustyDiamond
1 November 2017|
AnswerShow all 3 answers
Response from VIPCA | Reviewed this property |
Yes, there is door closed the bathroom.
0
Votes
dancethrulife
19 October 2017|
AnswerShow all 7 answers
Response from GuestServiceRoyal | Property representative |
Dear Customer, Regarding your questions, NH hotel group has the same standards around the world, however its hotels are totally different in each region. In our case, our hotel is way different from the Barri Gotic. About... More
1
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Room Tips
"Our third floor room had a nice view of the pool and the hill behind the hotel."
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"There was a lot of noise from the hall outside my room. If you're not a deep sleeper, this probably is..."
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"The suite has a large sitting area and a small dining table, however, there isn't a door separating the..."
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"The suite worked well for us"
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