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3/12/2017 4/12/2017
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    Hotel Cartagena Plaza

    Carrera 1 No 6-154 | Barrio Bocagrande, Cartagena 130010, Colombia
    011 57 313 5103746
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    3/12/2017 4/12/2017
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    Traveller (864)
    Room & Suite (342)
    • Excellent31%
    • Very good39%
    • Average19%
    • Poor6%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Rooftop Bar
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.0 Star Hotel
    All hotel details
    Offers from Hotel Cartagena Plaza
    Special Rate: COP 258,000 (COP)
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    3 Dec4 Dec
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (1,778)
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    11 - 15 of 134 reviews

    Reviewed 28 May 2017

    excelent service friendly people ,clean ,very very happy ,defenetly going back every thngs was on time ,the food was very good well maintened I will defenetly recomend it ,is on a ecxellent area the rooms are very confortable AND THE BEER was always cold ....More

    Review collected in partnership with this hotel
    Thank MANUEL M
    Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 30 May 2017

    Dear Manuel. I appreciate your comments about our hotel. It makes us feel proud to cater to the needs of our customers in the best way we can. If you are coming back to our city, do not hesitate to call us. Cordially, Aura Amador...More

    Reviewed 3 May 2017

    You can reach a umbrella but there is not to many so you have to get early to caths one . The people almost all are very Friendly , some of the reception aren´t but maybe was a bad day for them. The food are...More

    Thank Liza H
    Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 6 May 2017

    Dear Liza H. Thank you for your comment and for having chosen our hotel. I am so happy that you enjoyed your stay and we hope to have you back as a guest in our hotel. Cordially, Aura Liliana Amador López Customer Service Department.

    Reviewed 26 April 2017

    The city is beautiful, but the customer service is a bit different. I chose this hotel because of the kid's club. When I took my son the lady sitting down didn't even acknowledge us so we didn't feel comfortable leaving our son there. She wasn't...More

    Review collected in partnership with this hotel
    1  Thank Mayte A
    Response from CartagenaPlaza, Guest Relations Manager at Hotel Cartagena PlazaResponded 30 April 2017

    Thank you for taking the time to write your experience at our hotel. Your commentary is essential to improving our service. It is very disappointing to hear what happened, but I hope another opportunity to show you that it has improved. Cordially, Aura Liliana Amador...More

    Reviewed 16 April 2017 via mobile

    I just got back from a stay at this property. The hotel es well located in the area of Bocagrande, just across from the beach. My stay here was pleasant. We got there on an early flight and were told that check-in was at 3pm,...More

    Thank Valetejada
    Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 21 April 2017

    Thank you for taking the time to write such a detailed review. All your comments are essential to improve our service. We will make sure that your complaints are transmitted to all. On the other hand, I personally supervise them to be fulfilled. On the...More

    Reviewed 17 March 2017

    We stayed here for three nights. Room clean with big window to view the beach activities and the ocean. Bath shower taps were little tricky to figure out the right mix of hot and cold water. The staff is really friendly. Especially relating to our...More

    Thank Promod P
    Response from CartagenaPlaza, Director de Relaciones con Clientes at Hotel Cartagena PlazaResponded 21 March 2017

    Dear Traveler. Thank you for your comment and for choosing our hotel. I am happy that you enjoyed your stay and hope to have you again as a guest in our hotel. Cordially, Aura Amador Lopez Customer Service Coordinator.

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    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Beachfront
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Business Centre with Internet Access
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Price range
    • US$72 - US$156 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 On the Beach Hotel in Cartagena
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 311
    • Reservation Options
    • TripAdvisor is proud to partner with HostelWorld, Booking.com, Expedia, Hotels.com, Cancelon, Hotwire, HotelQuickly, getaroom.com, Travelocity, TripOnline SA and Orbitz so you can book your Hotel Cartagena Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Colombia >
    • Bolivar Department >
    • Cartagena District >
    • Cartagena
    Add Photo Photos
    Traveller (864)
    Room & Suite (342)
    Pool & Beach (136)
    Dining (96)
    Hotel & Grounds (454)
    Family and Play Areas (36)
    Bathroom (33)
    Business Centre & Event Rooms (3)
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    .24 km away
    Hotel Caribe
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    .72 km away
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    Ask a question
    Questions & Answers
    Frank D
    2 September 2016|
    AnswerShow all 3 answers
    Response from Fernando August... B | Reviewed this property |
    I am not sure.. but a cab from the airport to the hotel is around 6 dollars
    2 September 2015|
    Response from Mike R | Reviewed this property |
    Good - they have a couple of pc's in the lobby too. FYI - the keyboards are set for Spanish so some keys/letters are different. Ask the staff - they'll help and are very accommodating. Have a good trip ! Mike
    Deryn H
    26 August 2015|
    AnswerShow all 3 answers
    Response from Mike R | Reviewed this property |
    I was just there a couple of months ago - it's maybe 10 minutes away. The cab wasn't anywhere near $25! I paid 15-20 thousand Colombian pesos = $6 to $8. When you come out of the airport you'll immediately be in a line... More
    Room Tips
    "Book an executive room you won't regret it."
    Read review
    "no coment every thing went well"
    Read review
    "The floor 10 there are the suites, and also ypou can choose a room with sea view"
    Read review
    "The taxi driver outside the hotel can give some price and ask you raised price after."
    Read review
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