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Allure Bonbon Hotel, by Karisma

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#52 of 148 Hotels in Cartagena
Certificate of Excellence
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Allure Bonbon Hotel, by Karisma
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201 Reviews from our TripAdvisor Community

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There are newer reviews for Allure Bonbon Hotel, by Karisma
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Showing 57: English reviews
Reviewed 10 February 2017

We stayed at the Allure Bonbon for 2 nights. It is conveniently located just 5 minutes walk to the walled city and 10-15 taxi ride to the airport. The hotel was clean. Our room, however, did not have windows and the toilet did not work. The hotel itself seemed newer, but the bathroom was definitely older. The staff was very...

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Helpful?
Thank Cara B
KarismaHotelsResorts, General Manager at Allure Bonbon Hotel, by Karisma, responded to this review

Dear Cara B thank you for sharing your feedback about your recent vacations with us. We are sorry for any disappointment because of the room configuration and if there were inconvenience with the sanitary installations in the assigned room. It is nice to know that you have enjoyed the general hotel, its breakfast and the service received during your recent...

Curacao
Reviewed 25 January 2017 via mobile

Nice room with no window to the outside. Ventilator did not work in bathroom. Bed was great and cleanliness is good too. Breakfast fine but could be fresher. Salt and pepper empty 2 days in a row. Pool at Choclat was great. Bill was not specified at check out. But mailed afterwards. Crazy. Nice stay though.

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Helpful?
Thank Frans v
Allure H, Gerente at Allure Bonbon Hotel, by Karisma, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Allure Hotels for your vacation, we know there are many options in Cartagena to stay. We are very happy to hear that you spent a very good time with us, Also, your comments are very important to us, since they are our priority number one. We appreciate...

Philadelphia, Pennsylvania
Reviewed 26 December 2016 via mobile

Upon arriving I was greeted by Paola at the front desk and her welcoming smile. This young woman walked me through the do's and don'ts and the hot spots to see while in Cartagena. My room was comfortable and very clean Marelis took great pride in making sure everything was in its place in my room. All the front desk...

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Helpful?
Thank Joe C
Allure H, Gerente at Allure Bonbon Hotel, by Karisma, responded to this review

Dear Joe First of all, I would like to thank you for chosing Allure Hotels for your stay, and we appreciate your post here, I will tell Paola, Jorje, Laura, Yania about your great review. I hope you had a great flight back home and I would like to serve you again in a near future, My Best Regards Noe...

Washington DC, District of Columbia
Reviewed 30 November 2016

It's a beautiful small hotel with a staff who is willing to help you in any way. Very clean. It's very close to the walled city and is much cheaper than comparable hotels there. I was generally happy with the 6 nights I stayed. But there were a few issues- -The hotel uses keys that are left at the desk...

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Helpful?
Thank DCDon
Allure H, Gerente at Allure Bonbon Hotel, by Karisma, responded to this review

Dear Guest, First of all, we would like to thank you for choosing Allure Hotels for your vacation, we know there are many options in Cartagena to stay. We are very happy to hear that you spent a very good time with us, Also, your comments are very important to us, since they are our priority number one and I...

Bogota, Colombia
Reviewed 4 November 2016 via mobile

Seriously I can't understand why if the Allure hotels chain are doing very well with it hotel "chocolat" they attempt to run a very poor hotel next door in terms of infrastructure, service, space and price relation? I do not recommend to stay at this hotel there are plenty options in Cartagena thousand times better to be. No entiendo si...

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Helpful?
Thank andres b
KarismaHotelsResorts, Front Office Manager at Allure Bonbon Hotel, by Karisma, responded to this review

Dear andres b thank you for sharing your comments about your recent stay at our hotel. We want to thank you also for your positive feedback about our beautiful Allure Hotels; however, it is disappointing that your experiences fell below your expectations; please apology. As Trip Advisor does not link any of your reservation details we do invite you to...

New York, New York, United States
Reviewed 21 October 2016 via mobile

Just finished a 4 night stay at the BonBon, and I can say it is a nice clean and quiet hotel a few blocks away from the party scene in the old city and Calle Meda Luna. The bed was huge and comfortable and the AC was excellent, we were freezing the first night till we found the remote control....

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Helpful?
Thank Carl T
Allure H, Gerente at Allure Bonbon Hotel, by Karisma, responded to this review

Dear Guest First of all, we Would like to thank you for choosing Allure BonBon for your vacation, we know there are many options in Cartagena to stay. We are very happy that you spend a very good time with us, Also, your comments are very important to us, since they are our priority number one, we will improve on...

Chicago
Reviewed 12 October 2016

After a NIGHTMARE STAY at the Hotel Casa Real, we moved to this property on the recommendation of a friend. Hotel Bonbon was clean, COOL (working A/C ... a MUST), strong wifi, friendly attentive staff and a good breakfast. The best part of this stay was the delightfully refreshing "fruity" water that the hotel provided every afternoon. This is a...

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1Thank SunnyPetunia
Allure H, Gerente at Allure Bonbon Hotel, by Karisma, responded to this review

Dear Guest First of all, we Would like to thank you for choosing Allure BonBon for your vacation, we know there are many options in Cartagena to stay and we are very happy that you spend a very good time with us. Thank you very much for share your comments on this social media, that will help others travelers, we...

Reviewed 6 October 2016 via mobile

The hotel itself is cool. However its very boutique and there are no window at most rooms. Once we got there and found out the room there was no window we asked for a changed and they moved us to another room. Nothing superb, but OK. Another thing that I didnt like much it was the breakfast which is not...

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Helpful?
1Thank Bruno B
KarismaHotelsResorts, Director of Sales at Allure Bonbon Hotel, by Karisma, responded to this review

Dear Bruno B we want to thank you for your time taken sharing with us your recent vacation feedback at our Allure Bonbon Hotel. It was a pleasure having welcomed you in our Hotel; nevertheless, we apology if we fell short of expectations and did not completely live up to the expectations you have set before us. All comments will...

Cali, Colombia
Reviewed 22 September 2016

Allure Bon Bon was an amazing stay!! We stayed 3 people in one room with a huge bed and slept very comfortably. Jorge was an amazing guy as well as Anya. Jorge helped us book a trip to playa blanca too! The hotel is great and they let you use the pool at their sister hotel (Allure Chocolat) right down...

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Thank DajIsaCaliCo
Allure H, Director Comercial at Allure Bonbon Hotel, by Karisma, responded to this review

¡THANK YOU! Allure Bon Bon Hotel, by Karisma thank you for being part of our family Dear guest, On behalf of all of our staff and management at Allure Bon Bon Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at...

Mexico City, Mexico
Reviewed 9 September 2016 via mobile

If you are coming for a trade show, it is walking distance from the hotel, also the hotel have good amenities is modern but not loosing the classic look of Cartagena, the rooms are not that big but it is perfect for a business trip.

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Thank PpAlex77
Allure H, Director Comercial at Allure Bonbon Hotel, by Karisma, responded to this review

¡THANK YOU! Allure Bon Bon Hotel, by Karisma thank you for being part of our family Dear guest On behalf of all of our staff and management at Allure Bon Bon Hotel, we thank you for choosing us as your place to stay in the city. We are honored to have been able to host you as a guest at...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Concierge
  • Room Service
Official Description (provided by the hotel)
The hotel is designed for the contemporary adults, who travels constantly for business or simply search the enchantment and magic that Cartagena de Indias can offer. It is located in the Zona Rosa sector of the city and only a few steps of the Convention Center, in the Getsemani district, near recognized discotheques and the old city, ideal site to initiate a walk thru the splendorous and fascinating sites of Cartagena. Its exclusive soundproof system allows our guests to enjoy the serenity and comfort of an exclusive and private atmosphere. Come and experience all the magic that Cartagena de Indias offers sleeping in Arsenal Hotel. ... more   less 

Additional Information about Allure Bonbon Hotel, by Karisma

Address: Calle del Arsenal 10-32 | Getsemani, Cartagena 13000, Colombia (Formerly Arsenal Hotel)
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: €89 - €163 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Allure Bonbon Hotel, by Karisma 3.5*
Number of rooms: 14
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Hotel Style:
#43 Romantic Hotel in Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from Allure Bonbon Hotel, by Karisma staff and other travellers.
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Questions? Get answers from Allure Bonbon Hotel, by Karisma staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room with a window”
 of 5 bubbles Valerynna, 8 Mar 2017 | Read review
“Make sure you reserve/ask for a room with windows”
 of 5 bubbles AmitFromCalifornia, 5 Mar 2017 | Read review
“Good value close to the walled city”
 of 5 bubbles DCDon, 30 Nov 2016 | Read review
“many rooms do not have windows - check yours out first if windows are important to you”
 of 5 bubbles SunnyPetunia, 12 Oct 2016 | Read review
“Never book a double room and on reservation make sure the room/suite is not interior.”
 of 5 bubbles Jltsantos, 3 Jun 2015 | Read review
5 of 5