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Tcherassi Hotel

Hotels.comUS$262*
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#56 of 151 Hotels in Cartagena
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$296*
US$262*
Great Deal
US$286*
US$296*
US$261*
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162 Reviews from our TripAdvisor Community

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Showing 101: English reviews
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Austin, Texas
Reviewed 1 week ago via mobile

There are many lovely hotels in Cartagena, this is one of the nicer ones. Friendly staff, really cool decor (I stayed in the peau de soie room), full service breakfast included, good water pressure, on and on. Great location on a street without a lot of bars so you won't have noise at night. Very small pool on rooftop that...

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Helpful?
Thank Jennifer C
Reviewed 1 week ago

This is a great hotel with a central location, I would recommend it to anyone wanting to visit Cartagena for the first time or the next time, it is convenient to shops, restaurants, etc... and they provide excellent service.

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1Thank Llynette
Rebeca G, Director de Recepción at Tcherassi Hotel, responded to this review

Dear Mrs. Llynette, Thank you very much for taking the time to share your experience. I am glad to know that the staff made a positive impression on you and see that you recommend us! When you come back to Cartagena remember that Tcherassi Hotel is available for you, for all of us it was a pleasure to assist you....

Reviewed 4 weeks ago via mobile

This is an excellent choice of hotel and restaurant in Cartagena. Central location and superb service. Location is central and near to everything in the old city. The hotel is comfortable and the staff is very helpful.

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Helpful?
Thank Fernando D
Rebeca G, Director de Recepción at Tcherassi Hotel, responded to this review

Dear Mr. Fernando D, I am glad to read your comments, it is good to see that you had a great experience during your stay with us and think that is an excellent choice of hotel and restaurant in our city. Thank you for this feedback, we really appreciate it! Kind Regards, Rebeca Garizabalo Front Desk Leader

New York City, New York
Reviewed 9 April 2017

We stayed here for 5 days in March - a girls trip to escape the tail end of winter and enjoy the sun and food of Colombia. This hotel was perfect for us. Beautifully designed with modern conveniences. Small and private. Incredibility attentive staff (more on that). A practically-our-own rooftop pool and sun deck. A small global tapas restaurant that...

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Helpful?
Thank StuckOnTravels
Rebeca G, Director de Recepción at Tcherassi Hotel, responded to this review

Dear Mrs. StuckOn Travels, Thank you for your wonderful comments. I am glad to know that you and your friends had a great experience in our hotel and see the staff made a positive impression on you. I will share your opinion with every service area. For all of us it was a pleasure to assist you. We hope you...

Fairfax, Virginia
Reviewed 30 March 2017

We recently stayed 4 nights at the Tcherassi Hotel in the historical center of Cartagena. There’s a new, larger Tcherassi Hotel now, but this review is for the original, small boutique hotel. The location of the original Tcherassi is great; you can walk anywhere you want within the walled city. This small Tcherassi has only seven rooms. All the rooms...

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Helpful?
Thank Madeline G
Rebeca G, Director de Recepción at Tcherassi Hotel, responded to this review

Dear Mrs. Madeleine G, Thank very much for taking the time to share your experience. I am glad to see tha the staff made a positive impression on you, for all of us it was a pleasure to assist you. I will share your comment with everybody here. We appreciate your opinion and this is very important for us. We...

Glendale, Arizona
Reviewed 5 March 2017

Great modern facility, recently built. excellent restaurant, great pool. liked the staff, and the service also. in the walled city, with a very good location. the rooms were very nice and new, the project was recenly constructed, pleased with the stay.

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Thank sundevil L
Rebeca G, Director de Recepción at Tcherassi Hotel, responded to this review

Dear Mr. sundevil L, Thank you very much for taking the time to share your experience. I am glad to know that you enjoyed of our restaurant, pool and see the staff made a positive impression on you. We hope you come back soon and assist you when you require it, remember our hotel is available for you, your friends...

luv2tvl
Reviewed 4 March 2017

This property is a sister to the Tcherassi Manion. It opened only about a year ago. Friendly staff, good food, excellent amenities. I enjoyed the comfort of a Premium room located at the rear of the hotel. Quiet and roomy. I would definitely stay again.

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Thank tvlingfool
Rebeca G, Director de Recepción at Tcherassi Hotel, responded to this review

Dear Mr. tvlingfool, We appreciate your valuable comments, for the staff it is very important that our guests take the time to share how was their experience during their stay in our hotel. I am glad to know that you enjoyed everything and see that you definitely stay again. This is your house when you decide to come back to...

San Diego, California
Reviewed 20 February 2017 via mobile

Had an excellent stay at the Tcherassi Hotel. The people were incredible, on a couple of occasions they left on foot to quickly arrange dinner at the last moment. The property is absolutely gorgeous and set in a beautiful Spanish colonial neighborhood.

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Thank RPDiario
Rebeca G, Director de Recepción at Tcherassi Hotel, responded to this review

Dear Mr. RPDiario, Thank you very much for taking the time to share your experience. I am glad to know that you had an excellent stay in our hotel and see the staff made a positive impression on you. We hope you come back soon and can assist you again when you require it! Kind Regards, Rebeca Garizabalo Front Desk...

Miami, Florida
Reviewed 24 January 2017

When I went to check in, I was told that the locks on the door were not working. I had been really looking forward to staying in the colonial style older portion of the hotel and was disappointed that I was not told that they would be moving me to the newer portion of the hotel because of this door...

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Helpful?
Thank SheManJeg
Rebeca G, Director de Recepción at Tcherassi Hotel, responded to this review

Dear Mrs/Mr. Miamiskininstitute, I am glad to know that the staff made a positive impression on you. Thank you very much for taking the time to share your experience. When you come back to Cartagena remember that Tcherassi Hotel is available for you, for all of us it was a pleasure to assist you. Kind regards, Rebeca Garizabalo Front Desk...

Miami, Florida
Reviewed 15 January 2017 via mobile

Loved loved this place. We have stayed at many boutique hotels in the old town, and this one stands out for its amazing facilities, impecable service - you feel very pampered by the staff, who now you by name and treat you like a king. The details are sought after and everything is clean, in order and in perfect condition....

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Helpful?
Thank SSMiami31
Rebeca G, Director de Recepción at Tcherassi Hotel, responded to this review

Dear Mrs/Mr. SSMiami31, Thank you very much for taking the time to share your experience in our hotel. I am glad to see that you enjoyed the hotel facilities and the service. I will share your excellent comments with our staff. We hope you come back soon and have the opportunity to assist you again. Kind Regards, Rebeca Garizabalo Front...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
After an extensive two year restoration and renovation, a 250 year old colonial mansion comes to life in the heart of Cartagena's old city in fashion designer Silvia Tcherassi's first hotel. With seven unique rooms and suites, The Tcherassi Hotel + Spa reignites the magical setting of a bygone era while delivering all of the modern amenities and comforts discerning travelers have come to expect today. In addition to oversized, luxurious guest accommodations featuring high ceilings, rich wood floors, private balconies and large open bathrooms, the hotel boasts a full service spa, 40-seat chic Italian restaurant and lounge overlooking a vertical garden with over 3000 local plants, four pools and a roof deck with 360 degree views of both the historic city and the sea. The search for inspiration and relaxation is easily achieved as over 30 staff members cater to each guest's every whim. Although The Tcherassi Hotel + Spa is an oasis within itself, it is the perfect place from which to enjoy the vibrant colors and culture of Cartagena de Indias ... more   less 

Additional Information about Tcherassi Hotel

Address: Calle del Curato No. 38-99, Mansion Calle Sargento Mayor No. 6-21 | Barrio San Diego, Cartagena 130001, Colombia
Region: Colombia > Bolivar Department > Cartagena District > Cartagena
Price Range: €212 - €273 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tcherassi Hotel 3.5*
Number of rooms: 7
Reservation Options:
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Hotel Style:
#16 Romantic Hotel in Cartagena
#17 Spa Hotel in Cartagena
#24 Family Hotel in Cartagena
#30 Business Hotel in Cartagena
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Questions & Answers

Here's what travellers have asked, with answers from Tcherassi Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid the rooms that are in the main hallway as you might hear the door outside closing”
StuckOnTravels, 9 Apr 2017 | Read review
“I think all the rooms are great. i was on the 1st floor and my room was lovely, clean and quiet. Housekeeping staff are excellent.”
jefftennis, 5 Jan 2017 | Read review
“I only stayed for a dinner”
chebelloilmondo, 21 Apr 2016 | Read review
“Ask for Ziberline room!”
hawkk6785, 20 Mar 2016 | Read review
“Pick the excursion package to Isla Grande! Clear blue waters at a private isle of the Islas del Rosarios.”
212ronr, 16 Oct 2015 | Read review
5 of 5
Hotels.com
US$262* /night
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Expedia.comUS$261
Hotwire.comUS$296
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Prices are for 1 room, 2 adults
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