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San Felipe Hotel Cartagena

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Traveller (101)
Room & Suite (44)
Dining (1)
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Overview
  • Excellent27%
  • Very good42%
  • Average22%
  • Poor5%
  • Terrible4%
Travellers talk about
“no hot water”(11 reviews)
“walled city”(10 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Family Rooms
Concierge
3 Star Hotel
All hotel details
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Reviews (491)
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Traveller rating
13
16
14
10
7
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LanguageEnglish
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13
16
14
10
7
Show reviews that mention
All reviewsno hot waterair conditioningwalled cityshort walkjuice and coffeeold citylocation is excellentwould definitely stay here againclean roomswithin walking distancewifisenoragetsemanicerealtaxi
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1 - 5 of 60 reviews
A TripAdvisor Member
1
Reviewed 5 days ago

Hotel is good overall with a nice breakfast. My only issue was the room needs and upgrade, better amenities. I will definitely stay there again but hey, let’s get updated with the times please. My ac was also not a cold but you have to...More

Review collected in partnership with this hotel
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Response from HotelDoradoPlaza, Director de Relaciones con Clientes at San Felipe Hotel CartagenaResponded 2 days ago

Hello Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear you enjoyed the staff service, as well as the food offered here, given that our hotel aims to provide a unique experience by...More

Reviewed 3 weeks ago via mobile

Stayed here for 5 days and 4 nights. The location is great. A very short walk to the walled city. The only complaints I have is when we arrived they were serving breakfast, which was buffet style, and it was right about to end. The...More

Thank 404ninav
Response from HotelDoradoPlaza, Director de Relaciones con Clientes at San Felipe Hotel CartagenaResponded 2 weeks ago

Hello Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear you enjoyed the staff service, as well as the food offered here, given that our hotel aims to provide a unique experience by...More

Reviewed 23 March 2018

When we arrived in the hotel, they couldn't find our reservation. It took almost 2 hours to solve the problem. First they told us that they were fully booked and at the end, they had rooms available, but they didn't want to check us in....More

Review collected in partnership with this hotel
Thank lzeephat
Reviewed 22 February 2018

Staff were great there, very helpful and kind. My friend and I felt welcomed and safe. Yes, it might not be the best looking hotel and need some updates but you get what u paid for. Personally customer service and safety is really important to...More

Review collected in partnership with this hotel
Thank Stephany J
Response from HotelDoradoPlaza, Director de Relaciones con Clientes at San Felipe Hotel CartagenaResponded 7 March 2018

Dear Alicia, Thank you very much for your comment. Always we are happy when our guests feel great with our services. Please If you come back to Cartagena contact us. We will so happy for attend again. Have a good day.:)

Reviewed 2 February 2018

A bit surprised to not find hot water. The side of the hotel is on a very busy street with blaring music playing until midnight from different locations outside. My first night there, I was shocked at the noise but believe it was a bunch...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Laundry Service
Concierge
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$36 - US$69 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Best Value Hotel in Cartagena
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$36 - US$69 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Best Value Hotel in Cartagena
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (101)
Room & Suite (44)
Dining (1)
Questions & Answers
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drplasczyk
5 December 2016|
AnswerShow all 2 answers
Response from davtrn | Reviewed this property |
I believe at front desk.
1
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Room Tips
"Keep the ac on"
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"Rooms were simple, clean and very noisy. You could hardly sleep because of the noise of the street. and..."
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"ask for a quiet room, if they have such a thing"
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"We had a room on the side fourth floor, we could see the cathedral roofs!"
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